netTerrain DCIM

Review of netTerrain DCIM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About netTerrain DCIM

Designed as a data center infrastructure management (DCIM) solution, netTerrain DCIM provides businesses with the tools to visualize the entire infrastructure and optimize asset usage to increase efficiency across the center. netTerrain DCIM helps businesses improve space and rack density, lower cooling and power costs, and find any asset within in a matter of seconds. Key features include space and rack management, asset monitoring, auto-discovery, cable and circuit management, capacity planning, real-time virtual views, and more. From the individual rack to a region, netTerrain DCIM provides a hierarchal overview of all assets, by visualizing any asset in a logical or custom view. Administrators are able to identify available space and assets and color-code specific elements by utilization. With physical environment monitoring, netTerrain DCIM is able to monitor power cables, copper/fiber, and other connect circuitry. Dead and underutilized resources can be identified, while also measuring energy usage for device. For capacity planning, administrators are able to craft a roadmap to add new capacity using tools to measure space requirements and energy-efficiency. netT...

netTerrain DCIM Screenshots

netTerrain DCIM Features

Features of netTerrain DCIM
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management

netTerrain DCIM Integrations

ServiceNow logo
ServiceNow
WhatsUp Gold logo
WhatsUp Gold
Network Performance Monitor logo
Network Performance Monitor
Microsoft Azure logo
Microsoft Azure
Zabbix logo
Zabbix
VMware NSX logo
VMware NSX

Customer Reviews

See why people love netTerrain DCIM

5 Star
70%
4 Star
30%
3 Star
0%
2 Star
0%
1 Star
0%
Sean B.

Sean B.

Verified User

Financial Services · 5001-10000 employees

Used daily for more than 2 years
Dec 22, 2025

Knowledge is Power

Exceptional from the support team, to ease of use, to the reporting availability. It checkmarks everything I need, to see what is happening at the physical layer in our data center.

What they liked
  • I have been a data center professional since 2011 and inherited an in house Access database of all our connections
  • Steep learning curve to know how to search and find what you are looking for
  • Our company did an RFP for a DCIM and picked Graphical Networks, for ease of use, meeting our requirements and cost
  • Our needs follow with an explanation of what NetTerrain provides
  • NetTerrain provides a graphical representation of your IT gear, where it is located, and how it is connected both data and power wise
  • NetTerrain’s search function allows you to search for any 3 character or longer string
  • It searches everything, device, device name, any object property field
  • The returned values gives you a link to go directly to that instance and causes a flashing notification on that device
  • NetTerrain works from a browser, not a specific application that you need to install on every users computer
  • There is a wide range of user access levels and the ability to create custom access levels to restrict access for particular nodes
  • Right now I am using it to map out a new data center build and figuring out the fiber infrastructure needed
  • When I have the fiber trunks documented, I will be able, with a few mouse clicks, to export all the trunks I am going to need, have the lengths and ID numbers to be able to order from the vendor and give to our installers to make their jobs easier
  • If there is a new device that is not in the catalog, I can design it myself or I can submit a support ticket and within 3 days typically I have the device to add to my catalog
  • There are many built in reports to the system
  • With SQL knowledge, I can create my own reports, or again create a support ticket and within a few days Graphical Networks has sent me the report to be added to my server
  • As our group uses NetTerrain, we come up with things that would be nice to have the ability to do in NetTerrain
  • Graphical Networks listens and looks to see if it can happen
  • We have some specialty items in our cabinets that we want to interact with and Graphical Networks has created custom actions so we can do those functions directly in NetTerrain instead of having to log directly into the device
  • Having this at our fingertips and being able to respond to other departments with the information on their devices in minutes, has made our jobs easier and amazed the other departments on what we can provide
Room for improvement
  • No 'UNDELETE' function, as of yet in the application

Tom A.

Verified User

Information Technology and Services · 11-50 employees

Used daily for less than 6 months
Dec 22, 2025

Tom - Signal Telecom

Our experience is quite positive overall. We design and produce good documentation from the solution.

What they liked
  • The visual appeal
  • It looks great and produces good diagrams that can be shared with customers
  • I love the rack elevations produced, it makes building and managing racks very easy
  • The devices look great, the team at netTerrain can knock them up super easy too
Room for improvement
  • The licensing, to create easily navigatable diagrams especially where we have multiple customers etc
  • we are racking up a large quantity of nodes
  • Just to make it look presentable rather than scruffy
  • The IP side of things could do with some work, we have to use another product to track that
Switched From

We went from the free version of NetBox, the open source on prem version. We still retain it for its IPAM but for the diagrams and rack elevations we use netTerrain.

Why they chose it

"Price was key, it looked feature rich. We also loved the graphical visuals and that it would work with our MSP side of things."

Winston L.

Verified User

Government Administration · 501-1000 employees

Used monthly for less than 2 years
Dec 22, 2025

netTerrain Review

NetTerrain has been beneficial but with all DCIMs it can be daunting to constantly keep up with updating physical links and replacing old equipment with new equipment. One of the best things is the search function. Once you get your network devices imported in and added to the correct geographical locations, rack, room, etc, you are able to search every instance of whatever device you are searching. This beats manually checking each rack to verify if a device is there or traveling to remote sites, especially if the remote site is an hour round trip away. Managing physical links is a beast of a task and will constantly be an ongoing task. This is not a one all solutions, it will take time to implement. I recommend starting off with discovering your network. Next, assigning your devices to the correct geographic location, building, rooms, rack, however you want to organize your structure. Then worry about physical or logical connections last, as it will be an ongoing task depending on how large your network is, and how detailed you want to get with managing physical links.

What they liked
  • Affordable Easy to use after learning shortcuts
  • Customizable racks, ports, and equipment facials
  • Network discovery tool
  • Ability to manage physical links
  • Great tool for locating devices and rack space management
Room for improvement
  • Can be buggy when importing discovered nodes and using background templates
  • Can be a learning curve
  • It may be easier if you have a background in database administration
  • Reporting not the easiest to work with
  • Goes back to having a db admin background will help with creating reports
  • Can be tedious creating multiple physical links to different nodes
  • SNMP monitoring and email alerting still needs improvement

EMILIO R.

Verified User

Telecommunications · 201-500 employees

Used daily for less than 2 years
Dec 22, 2025

The only DCIM tool you need

Verified reviewer

What they liked
  • It's a very visual and interactive tool
  • Easy to use, one can get started very quickly
  • netTerrain can be integrated with virtually anything
  • Very important are the customization features, such as reports
Room for improvement
  • The search needs to be tuned when surpassing 50,000 devices
  • Apparently a new search is coming up in version 10
Switched From

It was obsolete, it had no support available.

Justin G.

Verified User

Education Management · 10000+ employees

Used daily for less than 2 years
Dec 22, 2025

NetTerrain DCIM review

I have had an overall good experience with netTerrain, the ability to map circuits and show what devices and equipment is on site has been very helpful.

What they liked
  • The ability to map all cabling and devices throughout our campus
  • Also the ability to map individual circuits and show the CLR of each circuit has been awesome
Room for improvement
  • There is a learning curve to learn the platform itself
  • Although not too difficult, if you are not familiar with this type of software

Ron T.

Verified User

Financial Services · 201-500 employees

Used weekly for less than 12 months
May 28, 2026

Highly Recommend

So far everything has been great, we are happy with solution and it is meeting our expectations!

What they liked
  • We love the detailed diagrams and cable tracing that this tool allows us to achieve
  • It greatly improved out Data center documentation accuracy
Room for improvement
  • The amount of time to create the diagrams, but that is not netTerrains fault

Mark S.

Verified User

Government Administration · 1001-5000 employees

Used daily for less than 2 years
May 28, 2026

Just What I Was Looking For

Verified reviewer

What they liked
  • I was having trouble finding a solution to do what I wanted
  • After hours of research I found Netterrain
  • Ease of use
  • Ability to get granular with documentation of fiber and data racks
Room for improvement
  • No Cons that I can think of
  • Overall good experience
Daniel G.

Daniel G.

Verified User

501-1000 employees

Used daily for more than 2 years
May 28, 2026

Excellent software for documenting the network.

Network and device information related to in a unique place and system.

What they liked

* The layers feature is very useful to filter objects and not get lost in busy diagrams * Drag and drop to the diagram for easy data entry and rack mounting * Drag and drop of links makes the creation of connections easy * I like the grid option in addition to custom backgrounds to keep diagrams tidy * Easy routing of cables on a floor plan using quick bend point shortcuts * Exports to PDF, Visio and others directly from the client, without having to rely on server exports * Improved look and feel and usability with the latest version including ribbon menus

Room for improvement
  • * The OSPF feature to find shortest paths is only available on per diagram basis
  • Since netTerrain supports Inter diagram links and cables, it would be nice if OSPF would support that too
  • * The excel bulk import functionality is not as intuitive because the column mapping uses generic labeling
  • I would like to have a drag and drop mapping functionality like the Integration Toolkit has
  • * The tool is packed with nifty functions and tricks but some of them are buried in the documentation or need to be clarified through support
Joseph H.

Joseph H.

Verified User

Hospital & Health Care · 1001-5000 employees

Used daily for less than 2 years
May 28, 2026

This app has the best support I have seen

Network tracking ease of use.

What they liked
  • Easy to use and very comprehensive
  • Easier to use then trying to document with visio or excel
  • I like the point to point connections that can be hidden when not actively in use
  • Great for diving down or high level look
Room for improvement
  • That we aren't buying more enhancements and licenses
  • Otherwise a great product
  • Keep up the good work

Verified Professional

201-500 employees

Used weekly for more than 2 years
May 28, 2026

Quality software for documenting your environment.

201-500 employees

What they liked
  • -Highly customizable, plus the software is getting better with every version
  • -Customer service is top-notch
Room for improvement
  • Some functions can be a little confusing from time to time
  • Some diagrams with a lot of objects can slow down the client a bit
  • Note that we haven't upgraded to the newest version yet

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Decision Context

netTerrain DCIM

netTerrain DCIM

4.7
Pricing
Starting at $4,926.00 per year

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