Niche Academy

Review of Niche Academy Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Niche Academy

Niche Academy is a comprehensive learning, training, and development platform designed to assist mission-driven organizations in achieving their training goals. It serves a variety of sectors, including public libraries, academic libraries, municipalities, and direct care providers. With Niche Academy, organizations can access a turnkey learning solution that includes ready-to-use tutorials and a powerful platform for delivering training and tracking progress. The platform offers a range of features, including a tutorials marketplace, custom tutorials creation, reports, and integrations. For public libraries, Niche Academy provides essential skills training for both staff and patrons, leading to increased usage of electronic resources, improved customer service, and higher participation in library programs. Academic libraries benefit from high-impact tools designed to enhance teaching information literacy and research skills. The platform enables measurable impact on student success, more opportunities for info-lit instruction, and stronger faculty relationships.

Niche Academy Screenshots

Niche Academy Features

Features of Niche Academy
Asynchronous Learning
Blended Learning
Built-in LMS
Certification & Licensing
Learner Portal
Learning Management
Learning Paths/Tracks
Mobile Learning
Progress Tracking
Reporting/Analytics

Customer Reviews

See why people love Niche Academy

5 Star
30%
4 Star
60%
3 Star
10%
2 Star
0%
1 Star
0%
Jessica M.

Jessica M.

Verified User

Libraries · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

One of the best LMS platforms I've ever used in L&D!

I really love Niche Academy and the ability to create categories and learning pathways. I am one trainer in an organization of 200 employees so I could not provide the same amount or level of training and development without Niche.

What they liked
  • I love that there is an option to build our own modules, access free ones from the marketplace, and the customer support is amazing
  • It easily tracks who has begun and completed trainings and provides great reporting
Room for improvement

It is hard to tell where information comes from, some of our users prefer cited sources

Hannah W.

Verified User

Higher Education · 51-200 employees

Used weekly for less than 12 months
Dec 22, 2025

Good solution for our library

This has been a great way to share information and we have a lot more we plan to do with it as far as implementing new instruction formats, evaluations, and services that we can offer instructors.

What they liked
  • This software makes it easy to customize tutorials for our students
  • It has been more user-friendly than similar products and allows us to directly link to our own content
Room for improvement

I wish there were more customization features available for the content editing and/or more formats available

Switched From

We had a difficult time working with Canvas, for administrative reasons.

Why they chose it

"Cost and ease of use."

Myrna G.

Verified User

Libraries · 2-10 employees

Used monthly for more than 2 years
Dec 22, 2025

Niche Academy

I have been trained twice but I do not how to use it properly. I am not getting any traffic. I am about to consider discontinuing it.

What they liked
  • I have nothing I like about the product at this point
Room for improvement
  • I have nothing I like or dislike about the product

Janelle S.

Verified User

Libraries · 51-200 employees

Used monthly for more than 2 years
Dec 22, 2025

Useful for Libraries but Interface Needs Updating

Their customer service was excellent. The trainings are beneficial, covering many important aspects of librarianship. However, the interface has an outdated feel, and some functions could be designed better.

What they liked

It was geared towards training LIBRARY staff, it was relatively easy to use, and it allowed access to [SENSITIVE CONTENT] Homeless Library trainings

Room for improvement
  • The interface feels a bit clunky and outdated
  • It feels like it needs a facelift, and it seems like it could have greater functionality
  • It is also very easy for staff using shared computers to be automatically logged in under a previous user, which created a lot of problems during initial setup/training
Why they chose it

"cheaper and focused on libraries"

Debbie H.

Verified User

Libraries · 2-10 employees

Used weekly for more than 2 years
Dec 22, 2025

Niche Academy

I like it-very informative

What they liked
  • The webinar squares
  • I like the different pictures
  • Sounds stupid, I know
Room for improvement
  • I have had a incident where I was only half way through a class & it froze
  • Tried 3 more times & it still wouldn't play

Heather C.

Verified User

Libraries · 11-50 employees

Used weekly for less than 6 months
May 28, 2026

Staff and Patron Training Database

So far we have had a very positive experience with Niche Academy and look forward to utilizing it better and promoting it more widely to our patrons in the coming year. We have had low usage rates but this is mostly due to the fact that we have only purchased it in the past several months and have not yet had time to launch a true promotion of it as a service. Staff are still becoming comfortable with their roles in using Niche and they are gradually becoming more familiar with creating content and embedding it.

What they liked
  • I appreciate Niche Academy's 'marketplace' library of pre-created lessons and content, which allow for us to curate our academies based on the programs, services, and databases we provide
  • We can edit lessons to customize them to our library and our patrons' needs, and create our own courses and tutorials to show patrons how to use our Library of Things items or to demonstrate our take and make crafts
  • The videos can be directly embedded in our website next to the descriptions of the items or databases, allowing patrons to easily find information on what an item is or how to use our e-book databases
Room for improvement
  • The admin side of the programs takes some time as a learning curve
  • There are different tiers of administration that allow a user to do different things, and only certain users can create the embeddable content that goes on the website
  • The creation of new tutorials is also restricted to only certain users
  • Most of this needs to be done by all of our staff, so they have all been given very high level roles simply to allow them to do the work that we intended

Sarah S.

Verified User

Libraries · 201-500 employees

Used daily for more than 2 years
May 28, 2026

Niche has its Niche

The platform is versatile and meets the needs of many organizations. We use it to provide good content to our staff. We do not use it for customers. It's not a true LMS since it doesn't have the complete functionality of other LMS'. The leadership team at Niche is wonderful and always able and willing to help.

What they liked
  • For us access to good content for libraries is available in Niche
  • We still need to vet the material but there is a lot of good content on the platform
  • They also are the sole provider of [SENSITIVE CONTENT] content which we value and use
Room for improvement
  • The marketplace does not have vetted content
  • Sometimes accessing Niche content through our LMS requires a few steps for individuals to access
Why they chose it

"Because Niche's content is more directly relevant to libraries and non-profits."

Austin M.

Verified User

Libraries · 51-200 employees

Used monthly for more than 2 years
May 28, 2026

Niche Academy Review from Public Library

My overall experience has been very positive. There are a lot of great resources, opportunities to implement staff training and patron assistance, and ongoing professional development options. However, greater customization with regard to the training options and administrative access would be helpful.

What they liked

What I like most about this software is the ability to help patrons navigate our online resources and the ability to offer staff training through an online system

Room for improvement
  • The staff training system is limited in terms of the options available for recording videos and setting up administrators
  • For instance, there is an option to appoint administrators and trainees, but there is not a mid-level tier for certain administrative access (such as appointing a manager to be able to review employee progress in the training, but not have access to create courses or modules)
Why they chose it

"We were not aware of Paylocity's training resource at the time, but it has come to our attention fairly recently and may have greater customization for training projects."

Verified Professional

Libraries · 51-200 employees

Used weekly for more than 2 years
May 28, 2026

Indispensible

Overall, I have really enjoyed this product, and I know there are more ways to use it beyond what we do. Our staff find if very easy to use, and we are doing a lot more CE because of it.

What they liked
  • Very easy to use, well-designed training portal
  • Very easy to assign and keep track of progress
  • I love the Niche Academy created content, which seems to be produced more frequently lately
  • Customer service is always quick and helpful
Room for improvement
  • There have been times where someone's coursework wasn't marked as 100% complete

Verified Professional

Libraries · 51-200 employees

Used monthly for less than 2 years
May 28, 2026

Good value/customization

Easy to use; easy to train others to use; varied functionality

What they liked
  • The ability to add open-source/market trainings from other institutions is nice
Room for improvement

Uploaded trainings can become open to others and no longer under the authority of the author

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Niche Academy

Niche Academy

4.5
Pricing
Pricing available upon request

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