Nickelled
Review of Nickelled Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Nickelled
Nickelled Screenshots
Nickelled Features
Customer Reviews
See why people love Nickelled
Matt O.
Verified UserManagement Consulting · 11-50 employees
A must try
I have recommend Nickelled to multiple companies that are now using the software. It is fantastic and affordable.
- I love that we can walk our team member and clients through any website and provide meaningful instructions along the process
- It has help get our staff members up and running at a much faster pace as well
Being able to incorporate a table of contents or jump to a step in the guide take a little bit of effort
Kate G.
Verified UserWe used Nickelled for product demos for a new social networking product.
Simple guided tours of fundamental processes our website visitors might need to take on my client's site.
- It was easy to setup the Nickelled walkthroughs and the pricing was extremely low, especially compared to some immediate competitors
- The processes that we wanted and needed to explain to new website visitors were pretty basic and Nickelled was the right solution for us
- It was quick and easy to setup and customer service was great when I ran into small hiccups - getting back to me quickly
- We were able to get the demos set up in a matter of hours with a price tag that was reasonable for a startup of our size
- The mobile version of the software was a work in progress
- The processes that we needed to guide our user through were very basic so the fact that it wasn't an exact match to our mobile site it was effective at guiding the user through the simple processes they would need to take on the mobile version of our website
- I wish that there was the ability to bypass the thumbs up and thumbs down at the end of the guided tour, or at least add some styling to this mandatory step
Penny R.
Verified UserGreat product that helps simplify onboarding and training experiences
We've worked with Fraser and the Nickelled team for the past 6+ months after receiving a recommendation to check the product out. Having used it for a number of months, both for our provider onboarding and internal team training, it's become a core part of our toolset at Hassle HQ. We're excited to see how the product develops and the new features that they're working on currently.
Jessica G.
Verified UserMedia Production · 51-200 employees
Fantastic for product walk-throughs without the need for dev!
Verified reviewer
- We found Nickelled whilst looking for a solution to onboard our users without the need for extensive dev work - and we haven't looked back since
- It gives our team the ability to create, update, and share simple walk-through guides without roping in engineer resource, which is always in short supply
- Perfect solution, great product, and brilliant support
Verified Professional
Great product - excellent, and much cheaper than WalkMe
Used daily for less than 6 months
- 1
- Great customer service 2
- Ease of deployment 3
- Ease of setup In all, its a great product to get users onboarded
- 1
- Had some early deployment issues- fixed promptly by customer support We had some technical issues early on, but the way customer support handled the issues was timely and professional
Kasia K.
Verified UserNickelled saved my life!
I was looking for a way to train our employees on how to use internal systems. I wanted something interactive (not passive like watching a video), something that didn't require coding on my part or within the system itself, something that was easy to change and modify... and available in two languages. When I found Nickelled, all my prayers were answered. Now, instead of explaining how to do easy tasks over and over, on a one-to-one basis, I just refer my employees to an intranet page where I've posted all the guides. All the feedback has been overwhelmingly positive. Using the software was easy, with a very short learning curve. Customer Service is outstanding - I feel like I have my own account rep. I was even trying to figure out why something wasn't working, when my rep initiated a chat with me - "hey I see something went wrong. I've fixed it for you. Try again". Really? Telling me it's fixed before I even contacted you? I wish all services were like that!!! Thanks to Nickelled, I have more time for other priorities. I'm happy, my employees are happy and my boss is estatic!
Callum C.
Verified UserLogistics and Supply Chain · 51-200 employees
Pretty Good
Verified reviewer
- How easy it is for customers to use it helps us every dau
- the launchers are difficult to set up for a non developer
Peter E.
Verified UserBest Product Tour Application, Hands Down
I explored all the different product tour "joy-ride" applications before stumbling across Nickelled. In fact, I had been using one provider, AppCues, that could not integrate with our back-end platform and it was incredibly difficult to navigate. I then found Nickelled and it trumped the competition in terms of design, usability and support. That's exactly what I want in a product. It was seamless to implement in our complex back-end product; it's beautifully designed and catches the eye perfectly; and the CTO, David, was a dream to work with in helping us maximize our usage of the product. We literally had skype calls in the middle of the night. I honestly cannot recommend this product highly enough. In fact, of all the 3rd party applications we use I must say that this product is the best to use and has the most impact on our customers.
Bjorn B.
Verified UserEducation Management · 11-50 employees
Great software
Very positive experience so far. Easy and intuitive software.
- I loved how easy it was to set up the software
- There were some minor glitches that we had to find workarounds for
Why they chose it
"Ease of set-up"
Bronson W.
Verified UserSO AWESOME GREAT FOR WEBSITE TUTORIALS
This is such an awesome tool to use and to have we were having problems on our website with users going through the signup flow so immediately we started searching for tutorial tools and came across Nickelled and there was a free 2 week tutorial so we tried it out and it is so simple to build the tutorials we thought by the time our tutorial was up we would be able to use the full potential but nope we finished all of them within a day. The support team is so awesome with getting back to us if they aren't online and they are doing whatever they can possible to help keep me and my company satisfied! I would highly recommend using these guys for your web tutorials. Thanks again to Nickelled for all you do!!
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.