Orderwerks
Review of Orderwerks Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Orderwerks
Orderwerks Screenshots
Orderwerks Features
Orderwerks Integrations
Customer Reviews
See why people love Orderwerks
Bill M.
Verified UserConstruction · 11-50 employees
Revolutionized our business!
We have completely redesigned our business head to toe, utilizing a custom delivery software aspect that would not be possible without the folks at Orderwerks. We are incredibly thankful for everyone's help at Orderwerks in helping us achieve our goal of going paperless by 2024 early! Orderwerks has helped us become more efficient, cutting our overhead administration costs and increasing productivity and development.
- From order management to providing exceptional customer service
- Orderwerks ALWAYS goes above and beyond to ensure that we are satisfied
- When working through issues or questions, the service we receive is always lightning-fast and incredibly thoughtful
- Out of the dozens of ERP/Order/Quote/Delivery management software, Orderwerks has surpassed them in EVERY category
- Cons would not be the correct word to use
- If we have a problem or suggestion, Orderwerks immediately takes the suggestion under development and creates a solution to the problem, typically within DAYS
- The fastest turnaround I have ever witnessed in software development
Switched From
We made the switch to Orderwerks because a solution could not be found in the ERP/Software Industry. We are beyond thrilled to call Orderwerks home for the foreseeable future!
April W.
Verified UserFood Production · 51-200 employees
Orderwerks Review
my overall experience has been wonderful!
- The ease of use is my favorite thing
- Orderwerks only enhances our business
- we have not had hardly any issues with orderwerks
Stephen M.
Verified UserBuilding Materials · 201-500 employees
Ordering Done Right
[SENSITIVE CONTENT HIDDEN] is an excellent, professional, and helpful individual who addressed my questions and concerns quickly and thoroughly throughout the project implementation period.
- As a report developer and database architect, I found the software easy to integrate into our existing product
- The front-end interface is intuitive to work with
- In order to import data, needed an additional SSIS add-on license from ZappySys
Mallory S.
Verified UserFood Production · 51-200 employees
Orderwerks Review
10 out of 10! I would definitely recommend this software to people!
- The ease of use, the customer service is phenomenal
- We haven't had many issues at all with orderwerks
Julie K.
Verified UserApparel & Fashion · 2-10 employees
Exceeded our expectations!
Truly stress free. Would and have recommended them to other fashion and apparel companies.
- Integration into quickbooks and streamlining our business under one platform
- The customer service was above and beyond
- We did not feel like we were out there on our own
Would like to customize the home page to reflect "New Styles" on a changing bases
Bernadette C.
Verified UserWholesale · 11-50 employees
Ticked all the boxes!
Overall, a solid solution for our business needs, with a product scaled for our business needs now and for future growth.
- A great experience all around
- From the discovery phase, to install, and end user activation, [SENSITIVE CONTENT] and the Orderwerks team, were thoroughly partnered with us
- We migrated from a Sales Rep Order Management application we’d used for years and had a specific timeline to go live with a solution
- Orderwerks made it happen
- [SENSITIVE CONTENT] and his team ticked all the boxes we needed and implemented a few more to ease our sales team into the application
- We had wish list specs that were addressed as we moved through the onboarding process
- The software performed as expected, with a few extras we discovered along the way
Why they chose it
"Scalability to current needs and future needs"
Chris W.
Verified UserWholesale · 2-10 employees
Perfect Software for Distributors
Our experience with Orderwerks has been phenomenal. [SENSITIVE CONTENT HIDDEN] works with you every step of the way to help map out how the platform will fit into each part of your business. It is great for field sales reps to enter customer orders (works offline, which is a major plus for us), and it simplifies the order fulfillment process for our back office operations. It brings our entire Order Management operation under one platform, making the entire process much simpler.
- The level of customization the Orderwerks platform allows you to best suit your business workflow is very extensive
- Customer segmentation and setting of specific customer pricing is also extremely customizable
- Every step from order entry to order fulfillment can be tailored to your specific business needs
- Multiple integrations, like Quickbooks Desktop, connects order management to billing/invoicing
- Shipstation integration is also a plus
Depending on your business structure/workflow, the implementation process can be lengthy
Riley P.
Verified UserHospitality · 2-10 employees
Orderwerks Review - Medco Wholesale
This is amazing!!! The [SENSITIVE CONTENT] is amazing to work with. They are great at taking feedback and always open to suggestions and ideas for development to make things run faster, smoother, and easier on both the customer and administration sides. The developer takes the time to sit down with you and explain the product, how it works and what adjustments can be made. This product integrates with several others making it very versatile to use, and if it don't see and option for Orderwerks to integrate with a platform you wish it could, all you need to do is reach out to see if they can do it and they will do everything they can to make it work. In the end, if they can't get it to work they will provide other options that may even be better.
I like this software because of the way you can customize it to match your business, which is huge because not every business or workflow is the same
- I think at times it can e slightly confusing on the Administration end, but that's nothing to worry about because of the amazing customer support and quick response times
- You got a questions, or need an explanation
- They will sit down and take the time to explain it to you so that you understand it
Roger P.
Verified UserPaper & Forest Products · 201-500 employees
Orderwerks Review
Verified reviewer
- Working with OrderWerks to customize their solution so that it met the needs of our Company's online order entry system exceeded my expectations
- They always showed up with a "Can Do" attitude and usually turned requests around the same day with consistently zero defects
- They are a large part of the overall success of our project and I would definitely work with them again
I would like to be able to brand the site more to our own Company's look and feel
Greg G.
Verified UserBuilding Materials · 51-200 employees
Purchasing Planner
The developer was great to work with. Very responsive and quick to make edits. Cared about getting the project in on time. As a non-IT person I found [SENSITIVE CONTENT HIDDEN] easy to communicate with despite my shortcomings in technical knowledge
- Intuitive and quick to learn use
- Very adaptable to needs
- very little at this point
- The software was just rolled out and there have been very few bugs and those that we experienced were quickly addressed
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