Ormandy
Review of Ormandy Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Ormandy
Ormandy Screenshots
Ormandy Features
Ormandy Integrations
Customer Reviews
See why people love Ormandy
Nolan J.
Verified UserTelecommunications · 11-50 employees
Powerhouse for Business
It is a powerhouse for functionality, and once experienced with it is fairly user-friendly. Lots of tricks to learn but becomes intuitive the more you use it.
I like the all-in-one features, which avoids any double-entry of data, which can happen with using multiple other platforms
- I would like to see the interface updated and modernized
Laurie D.
Verified UserMedical Devices · 2-10 employees
Quick response
This software has been great for tracking our repair on medical equipment.
I received a quick response to my questions and need for more users to log into our system
- We would like to be able to make our own reports
- But when we do need new templates, we are able to have Ormandy do it for us
Switched From
The work flow of estimates, to service orders to invoicing is streamlined in Frontline compared with Quickbooks.
Melinda W.
Verified UserConsumer Electronics · 51-200 employees
Frustrated
Very frustrating. Need constant help from product support.
- Interconnectivity
- Very Detail oriented
- Not very windows based
- You have to close a window to go to another one to help find what you needed in the first window
Switched From
Wasn’t my decision. [sensitive content hidden] decided to switch.
Garrett W.
Verified UserTelecommunications · 11-50 employees
Thank you Ormandy Team
Once you take the time to learn and ask questions, it's awesome. Not only to help you make money and see your profit margins, but view reports, see where you are at in sales and as a company, etc.
- Your inside support team is AMAZING and responsive
- Thanks to them it's easier to use, run reports with money due that I have to run reports on, etc
- [SENSITIVE CONTENT HIDDEN] from Georgia is absolutely a pleasure to work with and continues to teach me so much
- What a support team, I'd recommend this software to EVERYONE in our telecom and technology businesses
- Expensive for us to buy more users, only drawback I can think of
- Have to contact the office daily to kick someone offline
Switched From
Have to ask the owner, mostly for the comments above I think. Automating reports, etc.
Why they chose it
"-"
Christelle J.
Verified UserWireless · 11-50 employees
Recommended Software
Increased productivity, accurate reporting, incredible support and training
- Reports, Ease of use, Flexibility, Support
- everything
- To be honest, this software has been nothing short of perfect for our company
Switched From
Tigerpaw was not built for our industry and the time spent on gathering correct information was cumbersome and costly.
Why they chose it
"Ease of use and integration. Reporting, a general sense of ease since we had our first meeting."
Carissa S.
Verified UserTelecommunications · 1001-5000 employees
Easy & Accomodating
Overall, I couldn't ask for a better software experience.
- I like that they are able to customize our experience to suite our needs best
- The response times aren't always super fast
JANE T.
Verified UserWireless · 11-50 employees
Changing over completely from our old, antiquated system as been completely worth the experience
We are able to see all of our customers, can sort and filter through them, perhaps the last time they ordered, which is valuable information. Every area of our company is better organized and accountable with Ormandy.
- We like being able to sort and search with so much flexibility; you can search by any field and also, can use the "wildcard"
- Also, it is easy to make adjustments or changes to make the system better; be it an address, name, inventory item description
- Technical Support is great to help us as we have learned along the way
- When we get into a mess, they have always been available to untangle the problem and help us learn from it
- They have been very patient with us
- Utilizing a main Point of contact to set up online meetings, training sessions and conference calls, has been very helpful to all the users in the company
- We know that Tech Support is available to us any day, with any issue, and that is a great feeling
- We also like how we can tell who made changes thru the Log
- Conducting Inventory is much easier
- There are several options such as filtering out "committed items" from the count
- We can pull an inventory report at any time, which helps to keep it correct
- (we pull a quick report to see what we have of an item, if we can't tell
- )
- I would like to be able to filter inventory item searches by Location
- We wish it was more explanatory when dealing with inventory quantities and stock on hand
- It is confusing to understand Available, On Hand, Status, Received, Committed
- It is confusing to know the part availability
- History tells a different side of the story; its just confusing for even our purchasing expert
- You have to really search to see if something is on an Open PO, if it has been ordered or not
- Another wish list would be to have a better way to view Customer activity, like a dashboard
- It seems one has to dig deep enough to find AR and see the Orders, Quotes and Receivables, but not everyone knows how to find that information
- It would be nice to have AR-type information more accessible, and to analyze them easier
- The software isn't very intuitive; once you know your way around, it's fine
- We wish the Primary Vendor field was a drop-down menu or easier to search thru if you are looking for the right vendor and don't know their number
- The Recurring Billing is also confusing to set up; the Unplaced
- Esets and Service Contract maintenance is a big learning curve
Jason Z.
Verified UserMedical Devices · 11-50 employees
Have been using Frontline since Jan 2015. Have been very pleased overall.
See review
- We run a medical repair business and had always struggled with our previous ERP's
- The functionality was never quite what we needed and support was lacking
- That all changed when we found Ormandy and their Frontline product
- The functionality was a big step up right "out of the box" relative to what we had used in the past
- That said, like most organizations, we have some very specific needs with regard to how we conduct our business
- Ormandy worked with us to understand exactly what those needs were
- In the instances that the base product did not do the things we needed it to, Ormandy was able to customize the software to give us the needed functionality
- Beyond all of their help during the implementation phase, their continued support since that time has been phenomenal
- Whether it's general support questions, tweaks to existing - or creation of brand new - forms & reports, or even guidance on getting the most out of the software to help us operate as efficiently as possible - Ormandy has been there for us since day one
- The product is very stable overall and we've encountered very few issues - especially compared to the other ERP's we've used in the past
- As our company continues to grow, we feel very fortunate to have found both an ERP and a company like Ormandy to help us get where we need to go
Chris G.
Verified UserTelecommunications · 11-50 employees
Previous software was choking our growth
FrontLine is an integral part of our operation and [SENSITIVE CONTENT HIDDEN] and his crew are truly business partners. They look out for our best interest and I am pleased with our investment.
- FrontLine checked all of the boxes during our search for new software
- We procured it as a turnkey solution, but there are no proprietary components making ongoing support a snap
- Their data conversion from our old proprietary and custom built system was extensive and complete
- There is always a learning curve when moving an entire operation from one system to another
- FrontLine's reccomendation of a single cut from the old to the new (rather than a phased approach) was a daunting task to say the least
- The said do it and they will be there to support us
- We did and they were
Switched From
The size of the organization is what sold me. Their organization is similar to ours and that made me comfortable for many reasons. The one neck to hug, one neck to choke concept is attractive. Fortunately we've not needed to consider the later.
Andrea E.
Verified UserAirlines/ Aviation · 11-50 employees
Frontline
[SENSITIVE CONTENT HIDDEN] is the best. She is always available and is extremely knowledgeable. She always is there to help me.
- Excellent support from [SENSITIVE CONTENT HIDDEN]
- I do not understand why the review won't let me submit, it keeps highlighting this box
- Previous invoice data is changed when the billing is changed
- Example: if in January the invoice shows a billing location of BWI but the location changes in July to PIT, the January invoice location is changed to PIT
- The invoices are not locked down so no changes occur after they are processed
Ormandy
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.