Paladin Point of Sale and Inventory Management
Review of Paladin Point of Sale and Inventory Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Paladin Point of Sale and Inventory Management
Paladin Point of Sale and Inventory Management Screenshots
Paladin Point of Sale and Inventory Management Features
Paladin Point of Sale and Inventory Management Integrations
Customer Reviews
See why people love Paladin Point of Sale and Inventory Management
Donna O.
Verified UserThe Best POS for our business
Verified reviewer
- Paladin POS made it seamless for our family-owned hardware store to change from our previous POS, which was geared more for big box stores to their Paladin POS
- The assistance, training and friendliness that we continue to receive from this company has paid off in spades
- Not to mention the cost savings per month
- We have been extremely pleased since switching over to Paladin POS more than four years ago
George U.
Verified UserRetail · 11-50 employees
Best decision we have made for IT
It allows us to look at sales and items in a way that was just not possible with previous POS systems we were using. I think we have a much tighter control of our inventory and pricing then ever before.
- It is very easy to use so there is a very quick learning curve for new employees
- Many features you need to run a business are built into the system
- The customer support is absolutely outstanding
- It is by far the best I have seen in all 30 years of working in IT
- Since Paladin is always evolving and adding new features I feel there are no cons
- They are very open to suggestions and we have seen a few of our requests adding in updated versions
Switched From
We were with Activant for several years and they still could not get parts of the program to work correctly. They then insisted we do a 30K upgrade but it that would still not secure the WiFi section and that would be another 15K. We then went looking for other options and found Paladin. From the first phone call I made to them I felt they were just the right fit for us.
Why they chose it
"What they were able to offer against the other POS options. Their total professionalism and commitment to quality. What they were offering for the price"
Michelle C.
Verified UserRetail · 2-10 employees
Warning! Not all its cracked up to be.
Retail
- We were led to believe that this system could handle our rental department, which after we signed up didn't
- Every time we turned around they were adding more to our monthly bill
- They also had us buy thousands of dollars worth of equipment that we were told we needed, which we ended up not needing
- Then when we finally cancelled our service with them, I was told that I would not be charged again
- Sure enough they took out the full monthly payment and when I called to have them refund the other 28 days of the month I shouldn't have been charged for, I was told that it was a standard policy to take the full monthly payment even though my service cancelled two days into the next billing cycle
- My experience with Paladin is that they get you signed up with promises of what the system will do and when you discover that it doesn't do what you were told, you are forced to put more and more money out monthly
Joe P.
Verified UserRetail
We have used Paladin since 2013, helping us have the most profitable period in our history!
We use Paladin to assist with inventory replenishment, allowing us to have very few outs while maximizing our ROI. In addition, Paladin allows us to quickly and efficiently check our customers out at POS, enhancing customer satisfaction and keeping our personnel costs low. Intuitive and easy to learn, Paladin performs complex tasks with little effort.
- Paladin is very easy to learn and use, making it a very productive package of useful tools to accomplish the goals and needs of our business
- The replenishment module allows easy and accurate ordering based upon sales history, analyzing each item every time an order is being considered
- The POS module is quick, very easy to learn and intuitive to use so personnel may easily and accurately check customers out
- Paladin operations are very simple and quick, saving us time and effort so we can concentrate on assisting our customers
- Updates are frequent and automatic, not requiring intervention on our end
- I look forward to even more multi-store capability that would make Paladin even more usable
- Not much to say that qualifies as a CON
- It's not for those who want a complicated system that they constantly have to tweak
JANE G.
Verified UserGREAT FUNCTIONING SOFTWARE FOR AN AFFORDABLE PRICE.
I HAVE A MORE ACCURATE INVENTORY WHICH MEANS THAT I HAVE LESS DOLLARS TIED UP IN INVENTORY. THE REPORTS ALLOW ME TO KEEP A CLOSER EYE ON MY SALES AND MARGINS IN COMPARISON TO LAST YEAR. I FEEL LIKE I HAVE A MUCH BETTER HANDLE ON THE BUSINESS THAN I DID WITH THE PREVIOUS SOFTWARE THAT I USED.
- EASY TO SET UP, EASY TO LEARN AND USE, WHILE HAVING GOOD FUNCTIONALITY
- SUPPORT HAS BEEN WONDERFUL
- WE ARE ON OUR 3RD STORE WITH THIS SOFTWARE
- IF I DIDN'T LOVE IT, I WOULDN'T HAVE BROUGHT IT INTO THE SECOND STORE
- I WOULD RECOMMEND AND ACTUALLY, I HAVE RECOMMENDED THIS SOFTWARE
- I LOVE THE INVENTORY GRAPH WHICH IS A QUICK LOOK AT MY SALES OF AN ITEM BY THE WEEK
- THE SUGGESTED PO REPORT KEEPS ME AWARE OF THINGS THAT I NEED TO ORDER
- I ALSO USE THE DIALS TO KEEP TRACK OF THINGS THAT I AM OVERSTOCKED WITH OR ARE NOT MOVING
- REPORTS ARE GOOD
- THERE ARE A FEW REPORTS THAT I WOULD CHANGE IF I COULD TO MAKE THEM LESS PAGES AND EASIER TO USE
- ALSO ENTERING ITEMS INTO THE "SALE LIST" COULD BE MADE EASIER AND LESS KEYSTROKES BUT IT IS NOT SOMETHING THAT I USE EVERY DAY
- I FIND THE COUPON DESIGNATION FIELD TO BE CUMBERSOME AT CHECKOUT
- REALLY SLOWS DOWN THE TRANSACTION
- WISH I COULD LOOK UP A LIST OF ITEMS BY DESCRIPTION AND PRINT IT
Dennis B.
Verified UserEasiest transition we have ever made. It really was so simple that "a caveman" really could do this!
Simple & Heavy Duty! A rare combination, i know, but with Paladin you can run your business, not stay on the phone with looking for answers and not getting them. It WORKS, and we use our system a lot. You will find companies telling you they can save you money get a better deal. Do not waste your time. You will be sorry. This software allows us to move into different areas and go back to where we were at "the same place without having to reopen a filed". This has been great. Many things like this you do not fully understand until you use the feature of stumble on to it. It still has areas i am sure we have not used. Customer Support at Paladin has answers to software question, when, which rarely they come up. This company is there for YOUR COMPANY. Do not wait until you lose business. Call PALADIN TODAY and move ahead!
- Customer support in fantastic
- Cost is a little more, but you get your monies worth
- Simple & Heavy Duty
- Very, very rarely do we have "lockups or down stations"
- These people have answers to your questions
- They WILL CALL YOU BACK, but most of the time this is not necessary
Jim H.
Verified UserPharmaceuticals · 2-10 employees
Very easy to use.
Easy to use with our software
- The ease in how to learn it
- Also ability to look at detailed patient information
- It gives the ability to do inventory as well
- We do not use that function but found that if we're a bigger pharmacy, we could definitely use that function
- Not much in terms of negative comments about the software
- Sometimes the software runs into a glitch where it can be annoying
- An example of this is when we scan in certain prescriptions and nothing gets loaded
- It may take a few scans and then the prescriptions will pop up in the pos
Kylan F.
Verified UserRetail · 2-10 employees
Paladin has been a great partner to work with.
They can not be quantified. Paladin does a great job and they have developed an excellent product.
- The software is easy to use, they are very friendly, and if there is a problem they get it fixed immediately
- It is intuitive to use and almost anything you need for a report is available at a few clicks of a button
- There isn't a whole lot of things I don't like
- One thing that comes to mind is it is difficult to data mine my own data
- You can pull up tons of values by the day, but it would be very useful if it could be done by the day for the entire month at a click of a button instead of going through each day individually
- However, this probably isn't a feature demanded by very many customers
Michele G.
Verified UserRetail · 2-10 employees
We have been using Paladin POS for almost 10 years. We have watched it grow to become even better.
Quick to train employees because it is so user friendly. Quicker ordering process. Everyone at Paladin has been great to work with.
- I find the software very easy to learn and use
- Can be customized for our ordering process: inventory can be set as
- seasonal, limit quantities/set minimums and max on stock, ratio items
- This makes suggested orders easier to do a quick review to speed up the process of our weekly orders
- End of day cash out is simple to read to do our deposit
- And gross profit reports are broken down by department
- Putting in items on a sale list could be a little quicker, but that feature we don't use to often
- It does print a nice listing of the items for posting reference
Donna W.
Verified UserRetail · 2-10 employees
Most affordable option and easiest to use
We have realized a HUGE savings over the past few years that we have been using Paladin POS. We are a small two-person Mom and Pop and besides the ease of use, this is the biggest benefit to us.
- I like that I can teach someone to use the basics of Paladin POS in five minutes
- I like that the customer support is very responsive, especially in a store down situation
- I like that you can lock the admin procedures from everyday users
- I like that the cost is half of what were using before
- I like that I can easily add product SKUs and I can change prices when necessary
- I can't think of anything I don't like about Paladin POS
- This product has saved us time and money and that is huge to us
Paladin Point of Sale and Inventory Management
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