Park
Review of Park Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Park
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Park Features
Park Integrations
Customer Reviews
See why people love Park
LEANNE C.
Verified UserRecreational Facilities and Services · 2-10 employees
Why didnt I do this sooner?
We like the ease and great customer service. It was easy to set up, learn and start using! It definitely streamlined our checkin process.
- Ease of use for customer and park
- We hate we didnt have it sooner
- Very good customer service
- Cant beat the price
- Some customers say they get kicked out of app during reservation process
- A little slow to refresh
- Wish it was status color coded
Jenny T.
Verified UserRecreational Facilities and Services · 2-10 employees
Best Campground Booking Site EVER!
I've been online for 2 days, I've been able to upload all my guest, unlike other reservation systems these guys had all my sites in order and even updated my map for me. This saved me so much time.
- Can't say enough about Joshua, he has been over the top professional and helpful
- Any questions I've had he's instantly responded and helped me
- So nice to work with someone down to earth
- So far nothing
- Everything has been fabulous
- Customer Service and Support is top notch
- Keep up the good work
Switched From
No support, separate invoices for fees. Customers didnt pay and account was locked
Stacie S.
Verified UserLeisure, Travel & Tourism · Self-Employed
CoOwner of campground
My overall experience was great with Park and our Rep [sensitive content hidden]. I like that I was able to work with 1 person through the weeks that it took us to implement Parks on our website and if I have questions I would email [sensitive content hidden] and receive a reply back within a day.
- Customer support from [sensitive content hidden] was great
- She walked me through everything and answered all my questions
- The reservation entering was easy to once I was showing how to use the site
- Very user friendly once you get using it
The only con with I have would be that we have to use Stripe as our payment system vs using what we already had in place
Why they chose it
"The cost to use Park's was very much less to use and they did not charge us a fee when we are not taking reservations during the off season."
Tim O.
Verified UserGovernment Administration · 11-50 employees
Fast, Easy, Fun! A great company to do business with.
Overall I have to say the experience we have had with Park has been the easy, fast, and enjoyable. A great staff that has been a joy to work with.
- Parks is easy to use and runs seamlessly
- We were using another company that couldn't do everything we needed
- I found Park in a search and started looking into the app
- They are so easy to work with
- They had the initial work up for our sites in less than a week
- The software is so easy for our staff to use but more importantly it's so easy for our Park guests to make their reservations
- The staff was able to allow us to reserve our ball fields on hourly timeslots as well
- We asked for certain tweaks to make it work and they came through with speed and ease
- The only con I had in getting started is that they only work with one processing company
- I really can't say it's a con because it was easy to get set up with that company and the accounting aspect is easy as well
Switched From
Price ease of use and the functionality to do what we needed
Why they chose it
"Price, and the ability to do what we needed"
Terry B.
Verified UserHospitality · 11-50 employees
Review of Park
It has been exceptional moving from a competitive application to Park. Specifically, [sensitive content hidden] has been such a delight to work with as has the rest of the staff there as they were patient and understanding and extremely efficient getting our campground set up.
- The ease of dragon drop for moving campers around various campsite is a delight
- That coupled with being able to manage our entire operation from our iPhones has given us back the ability to be with our guests and not behind a desk
- The park application has really changed, our ability to provide a better product to our campers
The only thing is point of sale transactions, but that is being resolved as Park has recently released that feature, so really don’t have any cons to speak of
Switched From
Simply put Park is a more elegant application, making it easier for campers to book reservations, and it did not cost us anything for the application as the camper pays a fee, which they happily do. Campspot did not provide any flexibility, and seems to be much older and harder to work with than what we found with Park.
Why they chose it
"Ease of use Elegance of the application in terms of things like Drag-n-Drop Ability to have campers book last minute, reservations after hours Manageability of our campground from any device The attentiveness of the entire Park staff throughout the entire on boarding process"
Josh P.
Verified UserRecreational Facilities and Services · 2-10 employees
Effortless Reservations and Happy Campers - Thanks to Park!
We are a smaller campground. [sensitive content hidden] and the entire staff at Park has made us feel like we were just as important, and valuable to them as any other campground out there. Park prides themselves in Customer Service, and they go above and beyond to make you feel valued. I would recommend Park to any campground, no matter your size. They are an absolute joy to work with. From the beginning, through maintenance, to on boarding, to training, to after launch resources and continued customer service.
- Customer service
- A+, [sensitive content hidden] was my connection with Park
- She was well organized, planned, and very thorough
- She made on boarding the most easy experience
- Her explanation of how everything worked prepared us to launch immediately
- We have absolutely nothing "negative" to say about Park
- From punctuality, quick rapid email responses, IT, everyone has been absolutely remarkable and a pleasure to work with
Malcolm H.
Verified UserDesign · 2-10 employees
From Frustration to Flawless: Our Journey with Park
Finding PARK was a true relief. I took on this project to help the RV park implement an online booking solution, but after dealing with a few other companies, both the [sensitive content hidden] and I were beyond frustrated. Then we found PARK — and everything changed. The process was smooth, the support was outstanding, and we couldn’t be happier with the results.
- What we loved most about Park was how effortless the entire process felt
- Their team are true experts — it’s clear they’ve seen just about everything
- We were especially impressed with how smooth the installation and training went
- Our staff quickly got up to speed with the software, and we couldn’t be more pleased with the experience
- We honestly couldn’t find a single thing we didn’t like about PARK
- From the initial setup to ongoing support, everything exceeded our expectations
- It’s rare to find software this solid and reliable
Debby C.
Verified UserRecreational Facilities and Services · 2-10 employees
ADGonenutsRVPark
Excellent training by [sensitive content hidden]! She was very patient working with us old people learning computers. My husband did all the entries and he never helps, that tells you how easy and fun it is.
- Easy to understand and use
- Liked how easy it was to fix mistakes
- Learning a new way to do things in the computer
Sara B.
Verified UserRecreational Facilities and Services · 2-10 employees
Thanks From Alaska
Thanks to Park, managing our campground became a breeze! The booking system is great! The layout is easy to manage. It makes running our campground much more stress-free. The guys at Park who helped us get set up are very helpful, and friendly. They have thought of just about everything any campground would need. Just as they promised, we were up and running in 1 week of the first Demo! Thanks from Eagle Shadow Campground in Hyder, AK
- I love that Park is easy to set up, easy to use, and best of all- FREE
- There is nothing about Park that I dislike
Vicki S.
Verified UserRecreational Facilities and Services · 2-10 employees
Thank You Park!!
After using numerous campground reservation programs, I have found Park to be the most user friendly software program. Easy to navigate and understand.
- Easy to use, great customer service, easy to navigate
- Our employees appreciate that we chose a program that is easy to learn
The tutorial was difficult to follow because of the rate of speed of the instruction/instructor
Why they chose it
"Very cost effective and easy to use and understand."
Park
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