RDPWin
Review of RDPWin Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About RDPWin
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RDPWin Features
RDPWin Integrations
Customer Reviews
See why people love RDPWin
Heather Z.
Verified UserHospitality · 51-200 employees
A quality product that is easy to use. Great customer service.
Very adaptable and easy to use. Great service.
- The software has a lot of adaptability
- There are a variety of features for both small and large properties
- A very large selection of reports is standard and they are all customizable
- They offer a mobile booking engine that is easy for guests to use
- The support has always been excellent and fast
- More expensive than other options
- The billing feature for groups and companies needs to be streamlined and easier to use
Verified Professional
Hospitality · 11-50 employees
RDPWin software review
The overall experience has been positive. The sales people are pleasant, honest and capable. We realize PMS software is a necessity in the lodging industry and RDPWin does everything we need it to do. Never have had a crash, glitch or hiccup when looking strictly at RDPWin. Integrating with POS systems is a different story. That has not been a positive experience.
- RDPWin has helped our lodging facility track overall performance more efficiently than before
- Their reports (via Crystal Reports) are clear and concise and provide management with up-to-date statistics needed in the industry
- RDPWin is fairly easy to use
- The software is reliable and functions properly
- The software is dated, needs a fresh, modern look and should move to integrating cloud-based POS systems to adapt to today's market
- RDPWin should think about making an all-in-one system that incorporates a POS (like Oracle) to help lodging facilities as a whole
- Tech support could be more willing to please the consumer
Dustin P.
Verified UserHospitality · 51-200 employees
Okay, but not great.
The program has been good for what we use it for. But I feel like there are better options for the price. There is a lot you can do in it. But the design is not user friendly at all.
- There are a lot of reports that can be ran, to determine different metrics
- You can also customize a report for what you need
- The interface just looks very outdated
- It’s also very laggy
- The program could be great but I feel it definitely needs a facelift
Verified Professional
Hospitality · 51-200 employees
RDPWIN
Hospitality
- I am impressed with the support team
- quick to reply and great to work with
- I also like the fact that I can make my own reports in Crystal Reports
Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for
Verified Professional
Hospitality · 51-200 employees
GREAT Booking Software
We could not run our resort without RDPWin!
- RDPWin is very easy to learn and easy to use
- The software works great and we rarely have issues
- It makes booking a breeze
- RDPWin could use a new look
- The interface looks outdated
- Also, I do get lots of annoying pop up messages
Verified Professional
Hospitality · 201-500 employees
It is okay, does what we need
It is easy to learn and maintain
- It has multi-functionality for guests, it has ease of use when checking guests in and out
- The in-house stats screen and the availability screen are very helpful tools
- The amount of reports that can be created for the individual properties is also a GREAT feature of this system
- The emails for "Tip of The Day" are awesome
- I have learned so much through these helpful emails
- Too many options , it has a lot of glitches
- You cannot add a guest name
- To add a guest you have to create a reservation, this can be time consuming
- Company fields are group fields instead of being separate
- When balancing inventory you have to pause the entire system and every department to accomplish this task which in a 211 room hotel is cumbersome
Verified Professional
Hospitality · 201-500 employees
Customer Service Insists on Using MST Instead of Customer's Timezone
Overall, we are glad we switch away from it and now use SMS|Host, even though Springer Miller has awful support.
It had been used in place out resort for years and it was catered toward ski resorts, which we are
- I didn't like that any calls to technical support or customer service would involve RDP setting a calendar invite using the timezone for RDP instead of a customer's local timezone for meetings and support calls
- There were plenty of times that meetings were missed because everyone is expected to remember that Resort Data Processing does things differently and that their meetings aren't scheduled with the customer's timezone in mind
Humberto A.
Verified UserHospitality · 2-10 employees
old fashion PMS
It was a good experience, though it had a long learning curve. The software is not as intuitive as others but does the job that is meant to.
- A lot of options for reporting
- Connectivity with third party apps
- Customer support follows up to your needs
- Expensive software
- Old look for today's standards
- No cloud service at least on the version I had to use
Verified Professional
It has a lot of features, almost too many that could have been avoided or been featured in another t
Used daily for less than 12 months
- The ability to sort and export lists easily
- The customizability is perfect
- especially when it comes to something as easy as lists
- The System is slow and has too many tabs
- I think that having so many tabs slows down the features and cause things totake longer
- Lots of reports are duplicated
Verified Professional
Hospitality · 11-50 employees
RDPWin review
The ease of use was amazing and I would recommend it to any sort of business that needs a reservation programs.
- It is very user friendly
- I like all of it features
- Great for camp and conference centers
- Honestly, there was not anything I DoD not like about it
- I was sad when my company switched to Camp Brain
RDPWin
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