Refresh

Review of Refresh Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Refresh

Refresh is an employee recognition & engagement suite that helps bridge the recognition gap between peers or between supervisors and their reports by making recognition feel personal and not programmatic, making it purpose-driven, and helping improve frequency by making it easy for managers to let their team know they matter. This platform is white-labeled and omni-channel with an App (IOS, Android), Mobile web, and Web versions ensuring access regardless of device. Refresh will enable users to: Gamify employee recognition with points and challenges Pulse surveys and polls to better understand the real state and needs of your teams Range of communication tools to better connect with each user Make recognition highly visible and social Reward both sides of recognition with gifts that suite each individual (Gift cards, PTO, experiences ... the sky is the limit in our full customizable catalog) This tool is highly customizable to every situation: Peer to Peer kudos for a job well done Manager to the team Team to manager 360 reviews Promote the team more broadly with broadcast recognition of an individual to specific teams or entire organization through the soc...

Refresh Screenshots

Refresh Features

Features of Refresh
Awards Management
Chat/Messaging
Goal Management
Leaderboards
Manager-to-Employee Recognition
Nominations
Peer-to-Peer Recognition
Reporting/Analytics
Rewards Catalog
360 Degree Feedback

Refresh Integrations

SAP Concur logo
SAP Concur
Domo logo
Domo
Microsoft Azure logo
Microsoft Azure
Microsoft Outlook logo
Microsoft Outlook
Okta logo
Okta
Slack logo
Slack

Customer Reviews

See why people love Refresh

5 Star
89%
4 Star
11%
3 Star
0%
2 Star
0%
1 Star
0%
Genesis G.

Genesis G.

Verified User

Marketing and Advertising · 501-1000 employees

Used weekly for less than 2 years
Dec 22, 2025

Refresh Review

Verified reviewer

What they liked
  • The customization of the platform any way you see fit
  • And communication tools make it really easy for us to connect with our team and for a survey
Room for improvement
  • None so far
  • Exciting seeing some of the new features that are on the product roadmap

Dane G.

Verified User

Staffing and Recruiting · 1001-5000 employees

Used weekly for less than 6 months
Dec 22, 2025

Super easy to customize

We were excited to be able to release a mobile app that was company branded and has so many features that we can deploy to make our employees feel connected and valued. We see this as the beginning of a great partnership and love dealing with the team at Refresh on what we can continue to build on and learn together.

What they liked
  • The customization of the platform
  • The Refresh Team spent the time to get us set up with exactly the system we wanted
  • They were also available to walk us through new ideas on how to improve the employee experience of a key annual awards event
Room for improvement
  • There is not anything not to like in this software
  • It has been exciting seeing some of the new features that are on the product roadmap
  • When we have had ideas on where we could add in more videos or extend the public presentation of kudos from team members, Refresh has been able to adjust to meet our needs
Why they chose it

"Their pricing and product quality are first class. It feels like we are getting a much more expensive system. Refresh has been really clear on understanding what challenges we want to solve and how we can do it in their platform."

Ummu Habibah M.

Ummu Habibah M.

Verified User

Telecommunications · 1001-5000 employees

Used weekly for less than 2 years
Dec 22, 2025

One of the best to manage employee recognition.

Verified reviewer

What they liked
  • The ability to modify the platform in any way you see fit
  • Our system was configured according to our specifications by the Refresh Staff
  • They have also been capable of providing us with fresh perspectives, including how to make a critical yearly awards ceremony a better one for employees
Room for improvement
  • The product is rarely updated and not much new updates or patches are roll out
  • It is a great product, but need a consistent updates on the feature and tools
  • overall, I love all the benefit of the software in managing our employees recognition segment

James B.

Verified User

Electrical/ Electronic Manufacturing · 11-50 employees

Used daily for more than 2 years
Dec 22, 2025

Smooth Sailing

Verified reviewer

What they liked
  • We’ve been bringing in new engineering employees since 2018 and the process with this platform has been, dare I say, refreshing - we use their onboarding forms and workflow to capture everything we need on day one, employees are set up to provide additional information as we request it, and the data management is great
  • Where Refresh shines above the rest is in how seamless it is from a workflow perspective - both for users and ourselves as administrators
  • We have also begun to provide a wellness/fitness program with the Refresh Live video sessions that we otherwise may have never thought about
  • This has been a big win for our team
Room for improvement
  • Refresh should have contacted me 4 years ago
  • Also at this point our team loves the wellness offering so much it would be hard to ever go back
Why they chose it

"Onboarding, employee benefits and wellness are tied together in one great product."

Jim D.

Verified User

Computer Software · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Refresh delivers an extraordinary product and is an exceptional company to work with

Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a software provider, partner, and leader in their field.

What they liked
  • This is best in class software and a product which delivers incredible value for the cost
  • The Refresh software is state of the art, easily deployed, flexible to a company's specific requirements, while delivering highly valuable content and services
Room for improvement

Refresh is continually updating and improving their software and we have never encountered an issue with it that we would consider problematic

Why they chose it

"The Refresh value proposition and product were clearly superior to anything we saw in the market"

David L.

Verified User

Financial Services · 51-200 employees

Used daily for less than 2 years
May 28, 2026

My Team Loves It

From start to finish we have had a really good experience with Refresh. Their team has done everything we have asked and given us a tool for our employees that everyone is really happy with.

What they liked
  • The broad range of communication tools makes it really easy for us to connect with our team around all of our company goals, benefits, etc as we figure out how to maintain community and culture in a WFH world
  • That we can provide a central resource for each employee really simplifies HR process and the breadth of the product has allowed us to eliminated a few other products we were using
Room for improvement
  • No real cons for the platform
  • So far every ask has been met
  • Will update in the future though should that change
Jonathan T.

Jonathan T.

Verified User

Staffing and Recruiting · 1001-5000 employees

Used daily for less than 6 months
May 28, 2026

The customizable wellness platform we needed

Verified reviewer

What they liked

We were able to integrate a variety of our tools into one platform while dropping a few point services that more than covered the expense, saving us a lot of time and money in the end

Room for improvement
  • None so far
  • Refresh has really helped our organization modernize our employee engagement around mental and physical wellness
Why they chose it

"Great user and admin experience. Complete range of wellness tools. More flexible and customizable than other tools we reviewed."

Arjun J.

Verified User

Information Technology and Services · 11-50 employees

Used daily for less than 6 months
May 28, 2026

Great Employee Engagement Software

Verified reviewer

What they liked
  • Employee engagement and empolyee communication tools are really good
  • Many integrations are useful and there are many helpful features for onboarding any new employee
Room for improvement
  • Still now I have no cons for the software

Phil E.

Verified User

Entertainment · 11-50 employees

Used daily for less than 2 years
May 28, 2026

Phenomenal Software

I wish all of tools worked this well

What they liked
  • Ease of use and optimization - really aids in daily work
Room for improvement
  • Wish we could use this on the entire platform

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Decision Context

Refresh

Refresh

4.9
Pricing
Starting at $5.00 per month

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