Repair-CRM
Review of Repair-CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Repair-CRM
Repair-CRM Screenshots
Repair-CRM Features
Repair-CRM Integrations
Customer Reviews
See why people love Repair-CRM
Csarnai R.
Verified UserMechanical or Industrial Engineering · 2-10 employees
Easy to use with our Zebra barcode terminal
Verified reviewer
- We were looking for a field service solution with barcode reading built-in
- They helped us customize the APP for our needs in our workflow
Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting
Marilee B.
Verified UserConstruction · 11-50 employees
Repair-CRM is an asset to any service department
Repair-CRM is quickly transforming our small service department. We are becoming more efficient, better at invoicing, and more organized.
- The customer service is outstanding
- Every question or concern has been addressed quickly and satisfactorily
- I would like to be able to customize the integration with Quickbooks
- For example, download only customers and not vendors
Why they chose it
"Easy of use, mobile phone app access, cost effective, excellent customer service."
Verified Professional
Real Estate · 5001-10000 employees
Overall Effective
Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market.
- Repair-CRM gets the job done
- It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met
- The billing integration could be a lot better
- I would love if this program integrated with QuickBooks for easy invoicing
Timothy G.
Verified UserInformation Technology and Services · Self-Employed
User Review on Repair CRM
Excellent . Affordable, Easy to use, reliable and excellent support from the team.
- Ease of use and affordable
- It captures everything needed for Field Service and the team continually develops the product and very responsive to issues
- A lower tier pricing for users with more than one but less than five
Switched From
Affordability and responsiveness to issues and customer access
Why they chose it
"It suited our needs best and the team customized the software to include meter reading and fault code entry and no extra cost. That was a selling plus for me. It’s also very easy to implement. Reliable and user friendly. Among the best available. I recommend this to all Service Companies. I’m hoping it will soon integrate with Quickbooks Desktop as it now does with Quickbooks online."
Markus G.
Verified UserSports · 1001-5000 employees
clear, simple and easy
The software has significantly simplified the device repair process. All processes could be mapped and the technicians also like to use the software. Even the support is great.
- The system is simple and very easy to use
- It is clear and concise
- There are no negative points
- We are completely satisfied
Alicia B.
Verified UserConstruction · 2-10 employees
Great Start up program
Verified reviewer
- Flow of job entry to dispatching to field notes being supplied with photos
- Asset tagging needs some adjustment
- We are currently in the process of correcting this
Why they chose it
"Cost was more affordable for a new company and start up."
Robin I.
Verified UserElectrical/ Electronic Manufacturing · 2-10 employees
Good product, meets our needs
Verified reviewer
- Easy of use, accessible by tablet in the field, regular updates
- Bad translation into Dutch
- Sometimes the iOS app is buggy
Roland L.
Verified UserMachinery · 51-200 employees
Customizable solution for forklift servicing, with great support
The team was good to communicate with and understood our needs after explaining. Delivery was rapid with some finishing back-and forth, and we are really pleased with the end result.Our overall efficiency grew with25% overall, thanks to the digital work orders.
- Asset management for the forklifts was critical for us with Customer Management
- Also the customization of the templates to match our previous company Branding
- Our overall efficiency grew with25% overall, thanks to the digital work orders
Invoicing needed a few things to iron out to our needs, but overall the team did a great job
Why they chose it
"We used paperwork previously and multiple invoicing and planner softwares, including Excel."
Adrianna M.
Verified UserConsumer Services · 2-10 employees
Amazing Customer Service
Verified reviewer
- Set up and help walking through the program has been flawless
- So far there have been only minimal hickups with CRM
- But with practice and patience it is easy to figure out your next steps
Ruth F.
Verified UserMaritime · 2-10 employees
Repair-CRM being used in a marine engine and industrial repair facility.
Excellent!
- I appreciate the price point and the ease of use the most
- Repair-CRM was and is very easy to just start using
- there was very little training or learning needed to begin using
- Also communicating with the software team is incredibly quick and easy when I have questions, or suggestions that could be put into place
- The customer service has been awesome; communication via email is almost always same day, which has been wonderful
I don't know what I like least, they have been able to help me get what I needed out of the software so far
Why they chose it
"because of the simplicity, Repair-CRM had like zero learning curve. Basically we were able to implement and go."
Repair-CRM
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.