Reply
Review of Reply Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Reply
Reply Screenshots
Reply Features
Reply Integrations
Customer Reviews
See why people love Reply
Andreea C.
Verified UserLeisure, Travel & Tourism · 51-200 employees
The best sales engagement platform
I love it!
- Customer services is a 10+ They continuously improve the product, continuously and for each improvement, you get email notifications and webinars to explain them
- We get at least 2 meetings booked per week with reply
- io just because of the way the cadences are set up automatically, they suggest the best copy, ( they have an AI) And the Chrome extension is amazing at extracting data
Well, I would like for the chrome extension to act as zoom info and auto complete the missing details from the profiles we prospect
Why they chose it
"Best price quality ration, amazing customer service!"
Md Jahan M.
Verified UserInternet · 10000+ employees
"Magical tools for gathering sales leads"
Verified reviewer
- With features like the reply
- io chrome plugin, Reply has been leading the way in sales involvement
- " Reply is one of the most widely utilized sales engagement and finding contact information of specific leads
- It gives organizations a variety of ways to communicate with targeted leads, including the ability to run campaigns, extract valid email addresses, and integrate with leading CRMs
- Reply
- io is the greatest tool for me
- I'm using it for every lead generation and marketing project
- I didn't see any error on this platform
- But the Membership fee is very high, it will be a great step if they reduce the price of the plan
Zee G.
Verified UserOutsourcing/ Offshoring · 11-50 employees
Make your emails reach your customers
We use Reply.io for following up our website leads. We have tried several instruments (SendGrid, MailChimp, HubSpot emails) before switching to Reply.io and so far it was the best instrument. Our response rate has increased by almost 10% due to Reply.io.
- - because there is not a lot of HTML involved in the formatting of the email, the letters get directly into the inbox (unlike Promotions or Spam), which is the main benefit of this emailing instrument
- - it's convenient to create email chains and track notifications and responses
- - there are team plans for collaboration and you can see the activity of your colleagues, which helps a lot when you need to create statistics for the marketing department
- - the absence of the HTML formatting is both a blessing and a curse
- It is hard to highlight things in the email sometimes, but it pays off well
Terry L.
Verified UserInformation Technology and Services · 11-50 employees
Reply ignites your outbound generation engine
The experience was great, we have no complaints and the feature set met all of our needs.
- The ability to create multi step campaigns utilizing calls, email, and linkedIn
- The tracking capability along with email customization tools really helped
At first there were a few bugs but the team worked to fix these and provide excellent support when needed
Arzu Ö.
Verified UserInformation Technology and Services · 201-500 employees
Easy to Use Tools for Startup Sales Teams
I'm new to Reply.io but overall I like it. The Chrome extension is really very functional. It offers a variety of ways for you to communicate with your leads.
- Reply
- io is a product that is still developing and developing really fast
- Really great at creating multi-step campaigns
- Email adds a new dimension to marketing
- There is a team plan where you can work with your team so you can track your team's activities as well
- This is really useful for collaborative working
- Sometimes you have to follow too many steps for very simple actions
- This can negatively affect the user experience, but I still like the performance of Reply
- io
- This becomes tolerable as they are pretty quick with support
Switched From
It's really complicated sometimes
Gustavo M.
Verified User201-500 employees
I couldn't do my job without it!
Verified reviewer
- I like how easy it is to use for all my email campaigns
- It works great for both cold-email prospecting campaigns and for post-call follow-up reminders
- It provides me with a constant flow of leads and produces real results for our sales team
- I use the metrics to focus on prospects who are engaging with my emails
- I also use the tasks to convert more leads
- Better duplicate name recognition because I sometimes add prospects twice
- Everything else is great
Tyson Y.
Verified UserAutomotive
Very simple and incredibly powerful.
Quick feedback from leads. Time saving. Cost saving. Highly recommend for mass (yet targeted) email.
- The time it would have taken to manually send those emails, monitor responses and quickly engage with customers would have been unrealistic (if possible at all)
- The customer support is absolutely outstanding
- There were times when the onboarding or prompting could have been better
- If an upload of data failed it didn't say for what reason (e
- g data wasn't what it expected in certain rows)
- So this required a little trial and error to get sorted but again, customer support stepped in to help out
- Once that was sorted, smooth sailing
Rocky K.
Verified User11-50 employees
I used Reply.io for a Reactivation campaign that was very successful
The ability to mass-send emails as if they were custom emails is fantastic. I recommend this to all my clients.
- In my company, we had about 2500 leads that were warm leads but failed to covert
- We used Reply
- io to email them personally and pull them into a sales call
- The open rate/reply rate was incredible
- Reply
- io made it super easy to email these warm leads as if it was a direct email
- Because I had a very specific timing for this reactivation campaign, I had to a lot of math/grouping prior to importing them into reply
- io
- Reply
- io is a very clean-looking and slick system
- But I was still having trouble figuring things out
Claire C.
Verified UserThorough testing of software
It made cold emailing easier for me because all I needed to do was set up my templates and set up the campaign (which took minutes because I had already written the email copy), and it ran by itself. The software also provides templates so you don't even need to be a copywriter!
- It is very easy to use, and you can get started with an email campaign in minutes
- You don't need to spend a huge amount of time learning the software if you have some email marketing experience
- The daily reports sent to me
- But having said that, I am not sure if I set them up correctly - the reports didn't include the names of the campaigns so were pretty useless to me
Austin W.
Verified UserBest tool for sending cold emails and improve conversion rates
Insane open-rates, insane response-rates. It turned email outreach into a valid leadgen channel, which I didn't expect.
- Every email you send is personalized
- Every campaign you create has analytics data you can use to improve the campaign
- Emails are sent automatically and camapigns don't require any manual actions up until you get a reply
- Nothing major
- Connecting to some 3rd pary mail servers is more complicated than it should be, but it's not an issue
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