Resolve
Review of Resolve Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Resolve
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Resolve Features
Resolve Integrations
Customer Reviews
See why people love Resolve
Josh C.
Verified UserComputer Hardware · 11-50 employees
Exceptional Payment Solution
Verified reviewer
- Resolve provides a simple alternative for offering new and existing customers Net terms without exposing us to unnecessary financial risk or undertaking the hassle of conducting our own credit checks
- This has made it easier for our team to sell and win new business
- The customer support is also exceptional
- I have no cons to report regarding Resolve's platform
Jake V.
Verified UserElectrical/ Electronic Manufacturing · 11-50 employees
Resolve Streamlines Accounts Receivable
I greatly appreciate the partnership with Resolve. Their team is top notch and their platform has played an integral role in our continued growth.
- Resolve streamlines our new customer onboarding by providing fast credit decisions
- It mitigates our credit risk and improves our cashflow
- And our customers appreciate the intuitive dashboard and timely notifications
- We'd like to see a native integration with BigCommerce and/or Brightpearl
- That said, the team has been very supportive in pointing us to resources for custom integration
Hayley D.
Verified UserFurniture · 1001-5000 employees
An Extremely User Friendly Platform
Verified reviewer
- Resolve is very user-friendly for both our customers and our internal team
- They are attentive and quick to respond to any issues and take our feedback seriously when updating their interface
- At times new features can make it a bit difficult to find previous information
- That said the team has done a great job of communicating these changes since we initially provided this feedback and it's improved a lot over time
Kristin N.
Verified UserWholesale · 51-200 employees
If You Are Looking for a Credit Terms Company, Resolve is Your Go To!
Resolve is a great credit terms company. They provide excellent customer support and are always ready to help our Admin team and our customers when needed. The process of integration and approving customers for credit is simple and easy to do. I highly recommend using Resolve!
- We really enjoy how involved Resolve is when assisting customers and getting them approved for credit terms
- This allows our company to grow in revenue
- There is not much to dislike
- The only request would be to have access to more critical data through the Resolve dashboard
Maria G.
Verified UserElectrical/ Electronic Manufacturing · 11-50 employees
Great company to partner with
Great company to work with. Resolve has allowed our company to extend lines of credit with customers.
- Since Day 1, the Resolve team has kept a very open dialogue with us
- They are very receptive to any feedback we provide and made improvements to the Portal for ease of use
- By far the best thing about the company is their communication
- They are quick to respond to any inquiries and partner with us to solve issues that may arise
There isn't a "con" that I can list - portal continues to improve and provide more features for ease of use
Quinn S.
Verified UserAccounting · 51-200 employees
Amazing company to partner with
I couldn’t speak higher about our experience with resolve
The software is extremely easy to navigate through, very transparent and helpful for both us and our Clients
- I love everything about their software, I wouldn’t change anything
Why they chose it
"Efficiency of the use of their software, their customer service is out of this world."
Rima B.
Verified UserCosmetics · 11-50 employees
Great Customer Service
Resolve has been a great addition to our variety of platforms we use. It helped us generate more sales and helped us improve our efficiency in managing our receivables. Their customer support team is amazing. They are very knowledgeable and are quick to respond to requests. The quarterly wrap up meetings they host have a lot of insight and feedback.
Resolve is very user friendly and a very simple and straightforward platform to use
There is nothing I don't like in this software; However, I would like to see more reporting options available to the customer
Raziel H.
Verified UserRetail · 11-50 employees
Great for reducing AR risk!
Verified reviewer
- The quick cash advances for invoices is very helpful
- The weekly emails they send to customers make it easy so that you don't have to reach out to customers
- They respond to messages within the hour and help you with any questions or concerns
- The flexibility of net 30, 60 and even 90 is great for customers who prefer longer net terms
The late fees can be annoying to manage for customers if there is an issue with checks getting lost, but the pros outweigh the cons by a lot
Anna S.
Verified UserMedical Devices · 11-50 employees
Great service
Verified reviewer
- The best part about Resolve, is their responsive team
- Everyone on their team is extremely helpful, provide quick responses, and are enjoyable to work with
- The user interface is easy to use and understand
- I haven't come across any negatives with this software as of yet
Eric K.
Verified UserMarketing and Advertising · 11-50 employees
Complete Differentiator
We are constantly referring clients to Resolve - that should speak volumes about our feelings towards their company, software and service.
- This software enables us to provide extended payment terms for professional services (marketing consulting)
- We are the only company that offers this to our prospective clients and it has resulted in a "win" more often than not
- It's easy to set up and use and the customer support is fabulous
- Nothing
- This is a great software if you are interested in revving up your receivables and collections
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
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