Ringostat
Review of Ringostat Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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Customer Reviews
See why people love Ringostat
Kateryna K.
Verified UserMarketing and Advertising · 11-50 employees
Everything we need for phone calls
Our company usually encourages potential customers to register or schedule an online appointment rather than call. But we still need telephony to communicate with our partners and with each other. We use Ringostat for these purposes.
- We were advised to use Ringostat because of the high quality of connection, and we were convinced that this was true
- Several times, the platform carried out some urgent work, but we did not even notice it
- Everything worked as usual
We are periodically offered additional solutions, although we have said that we do not need them yet
Jerry H.
Verified UserMarketing and Advertising · 11-50 employees
When advertising works and contacts become customers
Ringostat helped us solve one of our key challenges — too few calls from international clients due to high international rates. Thanks to Ringostat, we connected virtual numbers in the countries where we do business. Now when these clients call a number in their own country, they pay local rates. We noticed a significant increase in international calls within the first months after implementation. Perhaps local phone numbers also inspire more trust and willingness to call.
- What we liked most was Ringostat's call tracking
- We were finally able to pinpoint which advertising campaigns were simply draining our budget without generating calls
- We also identified campaigns that showed low conversions in Google Analytics but actually drove phone calls
- Without Ringostat, we would have paused them and lost customers
- Their Ringostat Smart Phone app is simply a must-have for our team
- We can make calls or send messages via Viber and Telegram in a single interface, without switching
- This saves tons of time and helps us keep every customer contact in sight among numerous open windows
- When we first connected Ringostat's tools, it seemed like they had too many features and we didn't need that much
- But after exploring the knowledge base and talking with support, we realized Ringostat doesn't offer anything superfluous
- As we worked, we found we needed certain new capabilities, such as independently configuring custom analytics reports with various parameters
Nickolass J.
Verified UserDedicated and service minded. Smart toolset.
Knowledge
- Dedicated Service, Nice people Ringostat has a killer feature with a wow effect and people to help you set it up
- It makes it easy to impress new users on your website and to measure the impact on incoming calls that people make when they are on the website
- But the bad thing about that is that for me, I actually received too many disturbing calls and it interrupted my daily routines
- Unfortunately, it was hard for an end client to get used to using in combination with their own internal call forwarding system, so we had some issues when testing it with four different users, as they would not always understand that the call was from the Ringostatsystem
- Secondly, a third-party provider of local phone numbers had misused the phone number that was in use for my client in a way that they received angry calls from people that were not trying to reach them, but another company for complaining about Phone terror
- I later found that the phonenumber is use was registered on the norwegian list for plhonenumbers never to pick up calls fram, as it was deemed a Phone terror number
- There were actually a lot of articles about one of the spammers who had been using this number earlier on
- This cost both me and my client valuable time and was hurtful for the brand experience
- We decided then to not use the software anymore
Yelyzaveta P.
Verified UserHuman Resources · 201-500 employees
Great telephony for the support and sales department
We use Ringostat for our own needs and also recommend it to our clients if we see that it will be useful to them. Our company specializes in providing customer support services for Ukrainian companies and markets in Europe and the US. Therefore, it is important for both us and our clients to stay in touch. When choosing a solution for this, we decided on Ringostat because the platform is well-known and has a good reputation. We have never regretted it. The team is always quickly changing telephony settings if necessary. Ringostat also has a lot of reports to track the productivity of the sales and technical support departments.
- A wide range of options for different needs
- It is possible to easily control the sales and support departments and connect them into a single telephone network
- So far, we haven't noticed any flaws
- Nothing to add
Aleksandra K.
Verified UserMarketing and Advertising · 51-200 employees
Right solution for analytics of calls
We have a great experience with Ringostat for more than a year already. It's a company that definitely worth checking it. What we like most is communication with support and customer success teams that are always ready to solve our issues quickly. We are also quite impressed with this company's growth. They release updates every month, and we always read their digest of updates to discover new features and opportunities.
- There are two main goals in our business: 1
- Analytics of all calls from the website, especially by targeting that we launch
- 2
- Analytics of calls that come from the Facebook group
- And Ringostat is a service that helped us to realize both of them
- We implemented call tracking to understand whether the targeting we launched brought a relevant audience
- To do so, we used Ringostat's reports
- A platform provides default ones, but we made a custom
- By the way, custom reports are available for more than 30 parameters, so we had a wide range of options
- We as well used call tracking for analytics of calls that come from our Facebook page
- It was quite important as we provide lots of activities on our Facebook and put a lot of force on the content
- To understand whether our investments in social networks actually work, we are using end-to-end analytics
- It shows the ROI for each advertising channel
- We didn't have any difficulties in usage
- Our experience of communication with company is great
- And we easily got how to use Ringostat to double our revenue so our feedback is positive, nothing to complain about
Vova C.
Verified UserMarketing and Advertising · 2-10 employees
Best tool for tracking calls
This platform helped us to define ads that didn't bring us money. We stopped these campaigns and changed the texts so now our customers better understand us. Ringostat's tools helped us a lot in this case. We were also pretty much surprised by the speed of the reaction of their technical support team. These guys provided us with all the needed instructions and quickly launched the project. Ringostat also has a knowledge base and a blog where we found out some useful information about call tracking and cloud PBX usage. So our overall experience was great.
- We receive lots of calls each day, so it was crucial for us to process them and define junk ones
- Our company also needed to control sales reps and their work as well as the number of missed calls
- But for sure, our main goal was to track sources of calls to optimize advertising budgets
- That's why we bought call tracking and cloud PBX
- These tools fully covered our needs
- Ringostat's virtual PBX gave us the opportunity to listen to the recordings of conversations
- We considered the shortest ones as junk and listened to all of them to discover that users were confused by the text of one of our ads
- That's how we reduced the number of not appropriate requests
- We also used Ringostat's default reports to discover the effectiveness of advertisings
- We were new to call tracking and cloud PBX so it was hard for us to immediately get all the opportunities of these features
- There are lots of different options offered by Ringostat so we were confused at the early beginning
Alexander O.
Verified UserMarketing and Advertising · 2-10 employees
Analyzing only online requests without Ringostat data is like being one eye blinded :)
To analyze only online applications is to lose a significant percentage of conversions (calls) that you simply can't verify in Google Analytics. Ringostat helps me to discover these conversions and their advertising sources. I also use this data to "train" smart Google Ads campaigns so that the system receives more data and learns much faster.
- We were really waiting for Ringostat integration with Facebook Pixel, and started testing this conversion in our ads
- Due to this, we will be able to optimize ads, not only based on requests data, but also on calls
- It's so great that Ringostat has 2 free trial weeks
- They allow you to confirm the hypothesis that call tracking is needed or not needed for a particular project
- I did not notice any special disadvantages for 6
- 5 years of cooperation
Olena H.
Verified UserMarketing and Advertising · 11-50 employees
Platform for advertising campaigns optimization
Our main goal was to optimize advertising campaigns and Ringostat did a great job to help us in that. We also want to mention our experience with tech support which was great. Guys replied to all our questions super quickly, they also helped with project settings. Ringostat also has a customer success team that as well helped us a lot. That's why our overall experience is a good one and we want to recommend Ringostat to every company that is looking for budget and campaign optimization.
- Our company was searching for a tool that would allow optimizing ad campaigns
- We were comparing different tools and companies, but all in all, we decided to choose Ringostat
- This company offers unique opportunities for a business, and its tech support surprised us with their responsiveness and involvement; they were always ready to help
- For campaign optimization, we tried two products: call tracking (as our company gets more than 20% of all requests by phone) and end-to-end analytics
- We used call tracking to define sources of calls and keywords of companies; as a result, we mentioned that some campaigns bring junk leads
- After that, we listened to the recordings of calls and found out that keywords that we used in ads brought not a relevant audience
- That's how we stopped these campaigns and launched more appropriate ones
- End-to-end analytics helped us to see the cost recovery of investments in ads
- Furthermore, we used a callback to increase the conversion in the call
- And Ringostat's callback fully covered our needs
- There is reallly nothing we can complain about
- Probably the interface may seem not the most intuitive one but tech support and knowledge base cover these issues
- So we never felt confused or lost in the Ringostat account
Serhii I.
Verified UserInformation Technology and Services · 11-50 employees
A good choice for those looking for CRM integration with telephony
Our team performs maintenance and support of the client's WordPress website. In particular, they need to automate the sales process and implement virtual telephony, to set up integration with CRM. In this case, we usually recommend Ringostat. The platform is known for having a high-quality connection that works reliably and additional products. For example, our clients use the Ringostat app for calls, call tracking, callbacks, etc. In addition, the team can take other useful actions that affect website conversion. For example, one of our clients had their website numbers made clickable for free. We use Ringostat for ourselves, although we don't make calls that often. But we know from our own experience that everything will be fine with the connection. The technical support is friendly and does not impose additional products, advising only what we really need in our case.
- Broad opportunities, high quality communication and good partnership conditions
- We like Ringostat both as telephony for our company and good service for our customers
- Everything is ok
- We are quite satisfied with the service
Anton K.
Verified UserComputer Software · 11-50 employees
Good telephony for quality customer service
Some of our team members are familiar with Ringostat from their previous jobs. Back then, it was distinguished by its convenience and communication quality. Therefore, when it came to choosing a telephony system, we decided on Ringostat. Based on our previous experience, it is clear that the service is of high quality, and its employees listen to the wishes of customers. You can even ask for help with custom integration, which is not on the list of ready-made ones. So far, we see no reason to switch to another telephony.
- Most of all, we like Ringostat because we are always confident that the telephony will not let us down
- We can always hear our customers clearly, and they can hear us clearly
- There are also many useful features
- For example, you can listen to audio recordings of a conversation to recall the nuances of communication with a particular client
- Everything suits us
- But people from other time zones may find it inconvenient to communicate with tech support
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