SAFE
Review of SAFE Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About SAFE
SAFE Screenshots
SAFE Features
Customer Reviews
See why people love SAFE
Heather H.
Verified UserLegal Services · 5001-10000 employees
Great system to keep Evidence in check
I love having SAFE in our office. This system has allowed me to keep track of all the matters and the items that are associated to the matter. It helps me to keep people accountable for what they take and I have a lot more confidence in the system and our evidence room. I have been able to develop a media handling system wrapped around Safe and it's amazing. I have also been able to locate different items because with the migration, fields are showing now that were not showing in our previous system and it's allowing the me to see all fields and locate multiple items.
- This system is easy to use
- The barcode system is great and assist with media handling 100% better than it used to be if you are diligent in where you are placing your evidence
- Uploading documents is great, fast and efficient
- I take a lot of pride in my evidence room and this system and this system allows me to track the evidence better
- It has a sign in sign out feature so you can hold people accountable for taking items and not returning them
- Running a search on items is great and has allowed me to identify multiple items that I thought were MIA when they are just associated with another project
- Adding custom fields is also amazing and having the option to take those fields out is just as great, as my company has merged amillion times and that means I have to migrate more and more systems into Safe while still keeping all information from their system in Safe
- Once it's all migrated, I can take that field out and we no longer see that field
- Moving from Item back to matter is a huge pain
- Once you click on the item you need to view you have at the very least 3 clicks to go back and view the matter and get back to the other items in the case
- Adding people to a matter is not easy
- If you try to add a person who has been added previously instead of asking if you'd like to add that person (It does this once) it tells you that email already exists and now you have to go to search and run a search for that person then add them to the case
- This is not very efficient when adding
- You also can add a document to an item without entering the item and again getting back to the other items is a pain
- I just name ti document and drag and drop
- If it's labeled as Item 1 then I know where it belongs instead of attaching to the item specifically
Larry T.
Verified UserLaw Enforcement · 11-50 employees
Awesome Product and Equally Awesome Company!!!!
Our experience with Tracker from day one has been awesome. We went from paper records in our evidence room to Tracker’s evidence solution and ultimately SAFE. Their staff was with us every step of the way as we made each of our transitions. Whenever I had an issue or needed help, Tracker’s customer service was always their taking care of us. In addition, Tracker listens to its customers. When we had an idea to make the system better, they actually listened and made the change. Not very many companies do that nowadays. I couldn’t speak more highly of a product or company.
- This product is so easy to setup and use
- You literally can be setup, trained, and entering evidence into the SAFE within a couple of hours
- I took a couple of our officers, gave them logins and asked them to enter a fictitious case with several items of evidence into SAFE, without showing them how to use the system
- Each officer was able to navigate the software and enter the case and its corresponding evidence without any issues or help
- The system is very intuitive and easy to use
- The downside of any shared system is the lack of configurability in some areas of the system
- With that said, the staff at Tracker have made every accommodation that we’ve asked, within reason
Hussein A.
Verified UserCivil Engineering · Self-Employed
Safe Review for co-workers
Verified reviewer
- I like flexibility in the shortcuts of the program
- When i use it i feel like the life is easy
Madison K.
Verified UserLaw Enforcement · 51-200 employees
SAFE Evidence Tracker
-Less paper used -Saving money due to not having to print evidence logs on evidence envelopes -Saves time on checking items in and out -Organizes evidence neatly -Auto generated stats on what types of evidence are being collected and stored
- Being able to quickly and easily search and view evidence pertaining to certain cases
- Quickly and efficiently being able to label and store evidence, as well as check it out
- Replaced hand written control forms and evidence labels for a neat organized look
- Prefers there was an option to observe the completed label and information added to a case, person, or item and give users the opportunity to make any necessary changes without an administrator
- At this point, when adding new information, once you've moved on to a new page, you can not go back and make any changes
- Being able to observe the information and make changes prior to official publishing would reduce the changes admin has to make upon officer request
Mike G.
Verified UserMedical Devices · 10000+ employees
More Productivity Than I Expected
What we have to gain by using SAFE is the future growth of our program by utilizing a secure, cloud-based solution. SAFE allows us to spread evidence-entry over multiple business partners instead of relying on the current process, which creates a massive bottleneck.
- Productivity and navigation are a breeze in SAFE since many times there are multiple ways to view and securely modify item data
- Where normally we would find ourselves saying, "It sure would be nice to be able to click this and have it do that", in SAFE the comment we make most is, "Wow, I'm glad I can click this and have it do that
- "
- SAFE seamlessly flows
- Since SAFE is the best in the business and so carefully thought out and efficient, the expectation is set very high
- Because of this, when there are faults, they are more pronounced
- I've experienced some concerns at the user-interface level that, if unnoticed, could have led to serious business issues
Jason M.
Verified UserPublic Safety · 51-200 employees
Easy to use - SAFE Management System
Fantastic company to work with. Their customer service is above any others by a long shot. As soon as a help ticket is generated they are responding via email with in a few minutes then by phone to go over the questions that I have showing me how to accomplish my adjective.
- This product is very easy to use
- It is nice to know that I can spend less than fifteen minutes training a new officer and they can impound property into the system with little effort allowing them to get back out on the road
- As an administrator using it daily I find it very useful in being able to see what is coming in verse what is going out
- The audits and extracting data are a breeze
- There are a lot of functions with this product (not that that is a bad thing) but it can be overwhelming
- If you do not use some of those functions one tends to forget how to set it up such as custom forms or pulling data into a simpler form
Sarahanne S.
Verified UserLaw Enforcement · 51-200 employees
Couldn't Be Happier
Our overall experience with SAFE has been awesome. We are able to track enter, track, move, remove, etc our evidence much easier and quicker than using other software programs. Anytime we have had questions or needed anything changed we have been met with fast amazing customer service.
- The thing I like the most about this software is the ease of use
- I have heard no complaints from our officers either
The thing I like the least about this software is that you have to hit entered after every barcode that is scanned and when completing the audit this is a daunting task
Michael D.
Verified UserLaw Enforcement · 201-500 employees
Happy Customer
Working with SAFE has been great. When we first started executive called every week checking to make sure we were not having any issues and to answer any question we might have.
- We were using a RMS system with evidence built in but lacked any useful features
- I was worried a separate stand alone system would be met with resistance
- Since this system is so easy to use, we had zero resistance
- The auto disposition feature has been the biggest advantage over the old system
- We are now sending weekly destruction orders to the prosecutor's office
- We are getting close for every item coming in, we have an item going into the destruction bin
- We have no major cons about the this software
- I
Ron G.
Verified UserLaw Enforcement · 11-50 employees
DCDTF
The experience with the Safe program has some improvements over the Fluid product, but it also has some very serious deficiencies that have yet to be addressed that can cause some serious problems.
The address field populates addresses as you type and the ability to customize the reports
- The most important aspect of tracking evidence is to maintain an accurate chain of custody
- The Safe program lacks the ability to properly maintain a correct chain of custody
- In a perfect world the Safe program would be fine, but not all transactions occur exactly when or how we want them to and with Safe, there is no ability to change a transaction
- The transaction may change in different ways, to include the person who is assigned to pick up the item to the actual date the items is picked up or transferred
- This could ultimately cause an important case or cases to be thrown out of court
- There is also a lack of ability to customize the various forms that are used
- The currency form was designed very poorly
Rich B.
Verified UserLaw Enforcement · 11-50 employees
Investigator
We have a computer dispatch system that says it does everything. My experience was it may do everything, but nothing great. I needed a stand alone evidence system and found Tracker. I love the system and all that it does. Nothing more, nothing less and all that it does it does perfect.
- Easy of use and function ability
- The team is only a call away
- Great response to questions
- Not sure I have a con
- There are some functions that I don't use, but I would rather that than not at all
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