Shopmanager
Review of Shopmanager Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Shopmanager
Shopmanager Screenshots
Shopmanager Features
Shopmanager Integrations
Customer Reviews
See why people love Shopmanager
Michael D.
Verified UserAutomotive · 11-50 employees
Reviewing shop manager
Overall I like where it is heading and once the bugs are worked out it will be a great product.
- I like that when everything is working it is pretty easy to use
I wish it had a few more features to help the business, like hiding part numbers and real time number on what jobs make
Switched From
wanted something more professional on the Sales Orders
Why they chose it
"Pricing was much better and customer service"
Juli B.
Verified UserAutomotive · 11-50 employees
Shopmanager Review
So far it seems that it will be a good tool once I know it more.
- I'm just now learning the Shopmanager system
- It seems a little complicated at first but makes sense the more you are in it
There are some bugs that still need to be worked out, but the team is very helpful and assists us with any issues
Switched From
Quickbooks POS was not the system we needed for what we do.
Lane R.
Verified UserAutomotive · 11-50 employees
Like it but don’t love it
It has been a nice system and if it could keep up with the amount of work we produce it would be a really good system.
- I like how everything is stored in one system and easily accessible
When in the system it will kick you out of a work order you are in and when trying to save notes or anything in a work order it will not save and make you write it all over again
Christine B.
Verified UserAutomotive · 11-50 employees
Offroad Addiction Office Manager
Shop manager is a new software and with new software's you have possible issues that need to be tweaked. Well, I have never met a team of guys that work tirelessly to make sure we are taken care of. I would easily recommend this software to any shop.
- I like that the app allows us to access info for customers tickets basically anywhere
- My techs can bring the info up on their phones and update to the sales counter
- I also like that the system is easy to use not complicated at all
- There is one aspect I wish was working right now and that is the bill pay feature, I do know that the software is bringing updated daily and will soon be able to let me access the bill pay feature
- [sensitive content hidden] do an amazing job helping us at a moment's notice and are always working hard to take care of any questions and concerns
Switched From
Did not offer the accessibility for our techs to be able to communicate to our sales department
Paul C.
Verified UserAutomotive · 11-50 employees
Modernized our tint business!
I cannot imagine doing this business without Shop Manager. It really has allowed us to focus on the bigger picture of the business knowing the smaller details and daily management are all handled and accessible from anywhere.
- Shopmanager allowed us to update several antiquated processes in our business
- Giving us workorders, invoicing, customers and their history, products, staff, payroll and much more into one easy to use program
- We have been with Shopmanager since the beginning, so there were growing pains
- Such as bugs, server issues and features not properly working after updates, however the team was always responsive when issues arose and communicated well whenever a fix might take more than just a few minutes
Switched From
We needed a software catered to our type of business instaed of trying to cater ourselves to the software. Quickbooks is great for the accounting but just way too complex for the daily management of this type of business.
Russell W.
Verified UserAutomotive · 11-50 employees
Shop manager app
Using shop manager has been great, customer support was helpful with the transition of our shop to the new manager app.
- The customer service has been outstanding
- Just the transition of learning a new system
Switched From
The ease of having everything in one place.
Haley B.
Verified UserAutomotive · 2-10 employees
Shop Manager App
I have had a very positive experience with Shop Manager since we started using it.
- The ease of being able to learn everything quickly
- The system is fairly simple and easy to use
- There were a few issues at first but most of those have already been worked out
- The Company over this App is always there to help if there are any issues
- That by itself makes a huge difference
Switched From
Our other software went out of business.
Clinton F.
Verified UserAutomotive · 11-50 employees
ShopManager Review
Verified reviewer
- It has really streamlined our customer intake and job tracking
- Anyone in the company can take a look at the Job Board and know exactly what is going on at the shop or what is scheduled to come in
Since we have been using ShopManager through out development there were small issues or functions that did not work initially but those have all been worked out as new updates have come out
Johnny Y.
Verified UserAutomotive · 11-50 employees
Always improving
Verified reviewer
- Shopmanager is getting to be one of the most complete CRMs out there for our industry
- Even has payroll built in
- Its been a bit glitchy switching from pc to android to iphone at times
Nick S.
Verified UserAutomotive · 11-50 employees
Game Changer
Verified reviewer
- There's finally a system customized to our needs and far better than Quickbooks
- Not much to dislike
- Our company help build the system which did take a while
- Well worth it
Shopmanager
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.