SimpleConsign
Review of SimpleConsign Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About SimpleConsign
SimpleConsign Screenshots
SimpleConsign Features
SimpleConsign Integrations
Customer Reviews
See why people love SimpleConsign
Lynn W.
Verified UserRetail · 2-10 employees
Amazing POS system
I have an artist handmade consignment store. Simple Consign keeps everything clean and easy while keeping everyone accountable. My artists and I both love that they can easily see what to bring more stock of and their sales. The system calculates my taxes and what I owe each consignor every month. This saves me tons of time and energy.
- Simple consign truly is that, simple
- For months I was wondering what I was missing because it was so easy
- Excellent customer service and my consignors love that they can log in and see their sales
- I love this software
- Not sure that there is anything I don't like
Taylor L.
Verified UserRetail · 51-200 employees
Changing to Simple Consign Enhanced our Small Business
Efficient, user friendly, SIMPLE, communication is above and beyond. Can't wait to see what Simple Consign can do next.
- We are so happy that we switched to Simple Consign after our last POS system
- The team is great at communicating for troubleshooting and concerns
- My favorite thing about Simple consign so far has been the ACH feature that allows vendors to get automated payments vs
- printed check payouts
- The only thing I dislike about Simple Consign would be that there is not a vendor mall map that connects for floorspace for rental data
- However, they have mentioned this could be a feature they will add in the near future
Switched From
This POS did not meet our needs as an emerging business
Why they chose it
"Did not give enough reporting data for our accounting needs"
Lynn M.
Verified UserRetail · 2-10 employees
Without hesitation- a true winner
Overall experience: They use a 10 point scale to rate level of satisfaction. I need more like a 50 point scale. I just cant thank Simple Consign enough for always being there. It is such a pleasure to work with team that truly understands customer service. Attitude, professionalism, knowledge base--- they have it all and deliver it with the highest regard for their customers. Just love it and love them!
- Where do I begin
- Let me start with their OUTSTANDING customer support
- They are fast at responding, patient as they walk you thru solutions ( teach you as they do) and truly know their product features
- Probably the most outstanding service I have received from any vendor
- As for the software itself- tremendous
- I feel like I could not do my job without this software (and their support)
- It provides me with all the necessary features I need to make the shop run smoothly, informed and convenient
- My consignors love it because it gives them access to their account 24/7
- and it saves me from having to answer phone calls about accou8nt info
- It is right there for each client
- I truly cant speak highly enough about this company, its people and its products
- The best value and the "item" that helps me the most
- There is nothing I dislike
- When I run into a problem, all I have to do is call customer support and BINGO- they walk me thru a solution
- There was 1 occasion when I wanted to do something and that particular function could not be done HOWEVER with the help of the support crew, they came up with an alternative that worked perfect
- They go the extra mile 7 days a week/ 24 hours a day
Michelle M.
Verified UserFurniture · 2-10 employees
Recommended with No Hesitation
I am finding that inventory management has become much simpler by integrating Simpleconsign into my business. Everyday activities like tagging, uploading photos to my website, processing Items… Have become become much more streamlined and take less time - which saves me $ and stress. I have over 600 consignors, and now I am able, at a click, to access their account, answer their questions, and truly understand their activity. I feel I have much more visibility to my business, and it’s health, as a result of partnering with SimpleConsign.
- I think the main feature, says it in the name
- SimpleConsign… It is simple to use and intuitive
- Clearly much thought was put into what features are needed most to run a consignment retail environment
- It integrates beautifully with our Shopify website, and is well supported
- with technicians responding almost immediately which is what is needed in a retail business space
- I would highly recommend
- Given it requires remote integration (owner driving roll out from afar)
- I would’ve hoped for an ‘integration coordinator’ for my account
- Having one individual from SimpleConsign triage issues, train, ensure account specific issues were addressed, and ensure all the ‘boxes were checked’ would have prevented extra work at my end
- As well, SimpleConsign does not offer a platform that is formatted for phones
- I do a lot of work remotely on my Apple phone, and find the platform hard to navigate from my phone
Why they chose it
"I needed a platform that was able to integrate with Shopify, that was affordable, and supported 24/7...especially given I was in Canada. I did my best to research any feedback regarding the various platforms. SimpleConsign had the best testimonials regarding easy of use and remote support - that is what tipped the scales."
Martha V.
Verified UserRetail · 2-10 employees
Everything on my fingertips!
I have everything on my finger tips. Their support is awesome!
- I love this software because of the ability to work anywhere and with every transaction or change I can see it, no need to be glued to the physical store
- It has great reporting, I make my own custom reports, I really like that
- I also like the fact that they are always trying to improve it
- making it better for us users
- Their training videos are a great tool when you forget how to do something
- Overall I am well pleased with my decision of moving over to Simple Consign
- I just wish they had Big Commerce also like they have shopify
- No Big Commerce, not connected to ebay
- that would be very helpful, if they could connect our store to Big Commerce and eBay
- Also it would be very helpful if it would have a weekly summary of sales report that it would generate a daily sales and than at the end a total of the week
- I would like that because that will help me with my sales goals for next years projections
- Just a daily report and than at the end of the week all dailys and the end total would be AWESOME
Switched From
It was crashing too much. Not giving me great reports.
Jennifer H.
Verified UserRetail · 11-50 employees
Traxia
Like I said earlier, this is a good product and the customer service has always been great when submitting a service ticket, lately that is not so much. Updates are done with no knowledge to us, the customer. When we have found errors to updates or ask a question about the recent updates through the service ticket procedure. We haven't gotten an answer, some times we have had to call the support number to see what is going on. Other times they say they will get back to you and they forget, so you have to follow up with them.
- That all features are on one page
- It is easy to training new associates
- That updates are done with out knowledge, and it can cause mistakes and they aren't found all the time by the team that did them
- When an update is done and we have questions lastly we have emailed and gotten no response back on why and what happened
- Customer service was one of the reason I used to recommend traxia, but lately that has not been a good experience
- Reporting is good but still have a hard time finding or creating reports that work best for your store
Switched From
[SENSITIVE CONTENT HIDDEN] wanted the cloud base system. Was told by others how great the customer service was.
Michelle C.
Verified UserFurniture · 2-10 employees
Easy to Use and I know where I stand daily!
So, So glad I switched!
- My store does consign and new product and simple consign handles it all
- I used a different product for a number of years and keeping track of my new items was a nightmare
- I love how easy Simple Consign is to keep track of all of our new inventory and to make changes
- The History portion is very helpful
- Simple Consign has easy integration with my online store
- The fact that Simple Consign gives you a daily record of your COGS without having to pull multiple reports is one of its best features
- It is so easy that I was able to get rid of my bookkeeper who waded through multiple reports on my previous software
- The consignment process is easy and straightforward to use
- We have always had quick and friendly technical support, even with our stupid questions
- Highly recommend this software particularly if you choose to carry some new product
- I would love it the POS system integrated with your choice of a credit card company
- Reports can be a challenging to figure out at first
Switched From
I wasn't getting what I needed to efficiently run my company.
Suzanne W.
Verified UserRetail · 2-10 employees
Excellent Product
Excellent. We moved from a Google Sheets entry system to Simple Consign and it has made our lives much easier.
- Easy to install and set up
- Lots of flexibility in use
- Keeps track of hundreds of consignors and thousands of products
- Limited search options - i
- e
- in layaway
- No fuzzy logic - for example, if a product name is misspelled, the program will not find it
Switched From
The business became too large to manage with Google Sheets
Why they chose it
"Designed specifically for consignment shops"
Caitlyn L.
Verified UserRetail · 2-10 employees
Grateful I found this program
I am really enjoyed it so far and feel there are even more features I could take advantage of
- I love the customer service
- There isn't ever anything they haven't helped me with and I know that if I reach out they will be there with in the hour
- They also have a lot of features that have made running my consignment shop so much easier
- The price
- It does cost a lot especially with multiple locations
Switched From
They were awful. The customer service was basically nonexistent.
Sherrie O.
Verified UserArts and Crafts · 2-10 employees
Review of pros and Cons
I believe they are working to grow their business to help others. Also the customer service is great.
- Everything needed under one umbrella
- I love the way you can find and pay consigners very easily
- Cant figure out how to do some reports
- Simple pay has been a hard part of the program for me
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