Smartlinx

Review of Smartlinx Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Smartlinx

Smartlinx workforce management suite helps businesses streamline operations, control costs, minimize compliance risk, and deliver quality care. Schedule Optimizer is fully integrated with all the other powerful components of the Smartlinx solutions suite, working hand in hand with Smartlinx's Time and Attendance solution to deliver unparalleled real-time insights. Smartlinx provides tools for talent acquisition and onboarding, payroll processing, benefits administration, time and attendance management, employee scheduling, and business analytics. Smartlinx enables skilled nursing and long-term care facilities to be sure they have the right people in the right place at the right time. Easy generate employee schedules and see the entire staff’s attendance at a glance. Analyze performance against schedule, receive proactive alerts about overtime, and elevate workforce planning with insights on employee turnover, hours, and a number of manual corrections. Smartlinx’s Time and Attendance product integrates directly with Schedule Optimizer, Payroll, and intelligent time clocks. It’s one complete system for ensuring total accuracy, automatically.

Smartlinx Screenshots

Smartlinx Features

Features of Smartlinx
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
Alerts/Notifications

Customer Reviews

See why people love Smartlinx

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%

Stephen F.

Verified User

Hospital & Health Care · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

Smartlinx Scheduling and Time & Attendance Software

Went from paper scheduling to cloud based. Employees appreciate seeing their schedules 4 weeks in advance.

What they liked
  • Fairly easy to learn how to use
  • In depth training provided
  • Very customizable to our needs
  • Cloud based
  • CMS payroll based journal reporting very helpful
Room for improvement
  • When using Ad-Hoc reports
  • would like to be able to summarize transactions for each employee based on the time period selected
  • If we need to know hours worked for one employee for five pay periods, it would be helpful to have an option to see results with just the total instead of hours listed for each pay period
Switched From

Wanted a more user friendly software with lots of features

Why they chose it

"Flexibility in using the software for our needs and ease of use."

Carol G.

Verified User

Hospital & Health Care · 501-1000 employees

Used daily for more than 2 years
Dec 22, 2025

Simple and reliable T&A for Nursing Homes

Very good, its one of those applications that don't need a lot of attention when it comes to maintenance.

What they liked
  • Implementation was a breeze with resources helping and project management and user training are all included
  • Customer Support is very responsive and always delivers resolution quickly
Room for improvement

not a lot except for the unavailability of the PTO approvals prior to the upgrade, we waited for it for a long time but now it's here

Switched From

We wanted more features and a cloud-based application that we can access from anywhere on any device. It is also a more resilient application and we don't have to worry about installs, backups and upgrades on any of our equipment.

Willa G.

Verified User

Health, Wellness and Fitness · 1001-5000 employees

Used daily for more than 2 years
Dec 22, 2025

Smartlinx

Schedules should be setup first when implementing the program. This would help solve a lot of problems.

What they liked
  • The ease of transferring positions
  • Employees can do this at the timeclock
Room for improvement
  • I don't like the fact that is an error occurs such as wrong date
  • Individually we can't make that simple corrections
Switched From

Cost

Why they chose it

"Cost"

carolyn m.

Verified User
Used daily for less than 2 years
Dec 22, 2025

I am the scheduler and I work with this program 40 hours a week

Time saving features

What they liked
  • Fairly easy to get to where you want to go when making changes and scheduling vacations
  • easy to get
Room for improvement
  • Each month is not clearly defined on the schedule
  • You have to continually remember to look at the tiny box to make sure you are on the right month when scheduling specific requests and is easy to make mistakes
  • when scheduling a partial absence for an employee
  • the daily roster and the descrepency report both flip the hours when printed out and show the portion of the shift to be off rather than worked
  • PPD is incorrect I don't see the point in generating a schedule every month I would like to look at the schedule months ahead without generating one
  • Be able to have a daily print out that separated all 3 shifts AND title instead of all mixed together
  • Be able to print a SMALL monthly schedule that has everyones name only but separated by shift then title and an X in the box for scheduled days to work or be able to print a blank one for us schedulers to figure out a schedule
  • We still have to do a paper one like this when we get new employees or make changes in rotations to be able to plan who works each day, then plug it into your program
  • Yours is not useful visually for planning
  • Also daily schedules shifts and title need separated with ROOM enough to write their assignment in

Daniel C.

Verified User

Hospital & Health Care · 201-500 employees

Used weekly for less than 12 months
Dec 22, 2025

First Year Smartlinx

Lots of billing issues that were not quickly managed or explained. Sales rep was pretty unresponsive in comparison to the rest of the team we interacted with.

What they liked
  • Timesheet and payroll easy to use by administrators and employees
  • Customer services and implementation team has been great
  • Full service is great that it is all thru one company
Room for improvement
  • Implementation was much more complex that expected and end result still was full of errors on first payroll
  • Some changes can only be made on the back end
Switched From

Wanted more control over our accounting and payroll processes.

Rebecca K.

Verified User

Hospital & Health Care · 1001-5000 employees

Used daily for more than 2 years
May 28, 2026

Love the Text Feature

Scheduling and time and attendance are a breeze!

What they liked
  • Love how T&A communicates with Scheduling - LOVE the text feature
Room for improvement

Not the best at calculating PBJ for CMS - had some issues that cost money and star ratings

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Decision Context

Smartlinx

Smartlinx

4.5
Pricing
Pricing available upon request
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