Spoke
Review of Spoke Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Spoke
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Spoke Features
Spoke Integrations
Customer Reviews
See why people love Spoke
Tom B.
Verified UserEducation Management · 1001-5000 employees
Spoke has been great for our organization because it so intuitive for users and admins alike.
They have been amazing partners and they have a product that fits the needs of small to mid-size businesses. Their UI is also designed for the millennial workforce and works to create a very smooth and intuitive learning experience.
- The system is sleek, simple, and just works
- There aren't a ton of unnecessary functions and buttons that users and admins have to learn to navigate in order to leverage this system
- As an organization that hires and trains over 2000 employees each and every year, this system is really ideal for our needs and those of our users
- Even with all of that, the best part about this product is the level of support and partnership that you get when working with the team
- They are the best and most supportive vendor we have ever worked with
- From scheduling calls to review releases, to actually supporting the work of administration and implementation, to adding almost all of our development requests to the product roamap, we've come to view the Spoke team as true partners in our org
Anything we have on our wishlist is actually really minor and often times have been added to the product roadmap
Kristin B.
Verified UserHospital & Health Care · 1001-5000 employees
Spoke Review
Spoke has been a wonderful company to work with from vetting to current implementation. Their staff is friendly and always willing to work out any solution to any problem or suggestions we may have.
- Spoke LMS replaced our very antiquated and clunky LMS about 2 years ago
- It has been a wonderful addition to our company not only for course access but discussion board and community interaction
- The Spoke customer service has been amazing
- We've asked for tailored features and all of our needs have been met
- They are constantly upgrading or adding new features that we can access and use with our learners
- Uploading and managing courses is easy and user-friendly
- The users find it easy to browse for courses, access resources, and post on the community discussion boards
- The user interface is sleek and clean and very user-friendly
- We have found that the Spoke LMS has been exactly what we need for our learners
Switched From
Our previous LMS did not have any discussion board features and was only used to house our courses. We wanted a more user-friendly social media type interface for our learners.
Why they chose it
"Spoke's sales team were super helpful and accessible. The features Spoke offered were exactly what we needed at the time of implementation. We've continued to grow and Spoke has supported us with that growth with new updates and customized needs."
Harrison J.
Verified UserTransportation/ Trucking/ Railroad · 11-50 employees
We use Spoke for an LMS and find it very useful
Overall the Unboxed team has been helpful and Spoke definitely solved a very large need for us and our contractors in terms of job training and continuing education.
I like that Spoke is customizable and we were able to adapt it to a very unique need for job-training for candidates from around the country
- Having only 24 hours for our new users to login before their link expires leads to quite a few password lock-out and reset situations, which the Unboxed team told us was our responsibility to troubleshoot
- We were not trained on how to fix passwords and login problems at the outset, but now we know how to use that option
- The "Start Over" option also resets course progress for our users, which can lead them to lose access to our business unknowingly
- They might intend only to "review the completed course" but they can hit the wrong button and disrupt their own accounts by accident
Heather V.
Verified UserCosmetics · 51-200 employees
The Spoke LMS by unboxed technology is by far the best,most user friendly LMS I have ever used!
Verified reviewer
- The visual appearance, ease of navigation, customer support, a team that take your feedback onboard to constantly innovate and enhance the functionality
- The price
- The spoke team feel like they are on my team
- Love them so much
- Reporting side of the platform is good but I have no doubt that they're working to make it great
- I have had a few glitches with mobile optimisation
Sydney T.
Verified UserMarketing and Advertising · 5001-10000 employees
Great Customer Service!
Verified reviewer
- I enjoy the ability to integrate with SSO and the ability to build out a variety of curricula depending on the job title
- It's nice to also have the ability to upload content in several formats
- The best part of Spoke is the customer service
- They are incredibly responsive and quick to hop on a call where need be
- The system takes a little while to get used to and understand which aspects effect others within the system
- With that being said, customer service is always quick to provide tips and tricks where needed
Matthew A.
Verified UserConsumer Goods
Simple, easy to use and implement with fantastic support
Verified reviewer
- Very user experience focused
- The support from Unboxed is second to none and whenever I need the platform to do something that it currently doesn't, they instantly look at how they could implement it and always exceed expectations
- There is very little to dislike
- The administration takes a little longer to get to grips with than for a user, but the support team provide help and assistance right away with such a positive attitude
Natalie K.
Verified UserJust what we needed
Verified reviewer
- One of our main requirements when we were looking for a new LMS, was that it was user-friendly and engaging, and Spoke really has hit those requirements for us
- The engagement with employees has increased exponentially and we see employees engaging with Spoke on a daily or weekly basis as opposed to once or twice a year
- We are still growing into Spoke, so the only concern would be to have it continue to grow with our needs
- So far, Unboxed has been extremely responsive to our needs as a company
- They are very open to requests for updates to Spoke and have already implemented several of our requests
Verified Professional
Computer Software · 201-500 employees
Easy way to submit tickets!
Computer Software
- I love spoke - it offers an easy way via a slack integration to submit tickets and requests for things needed
- It is a great tool to help track and manage everything and is a good next step as companies start to scale and can't handle all the questions that come to HR/IT
There are some features that are hard to find or not intuitive, but once you learn the product it is SUPER easy
Joshua F.
Verified UserHospital & Health Care · 1001-5000 employees
Modern, easy-to-use right "out of the box," unparalleled customer service.
Hospital & Health Care
The look and interface is modern, and the development team goes above and beyond with accommodating our team's needs
The back-end side is a tad simple, but the Unboxed/Spoke team is always receptive to making additions to make life easier for both administrators and users alike
Aleisha H.
Verified UserE-Learning · 1001-5000 employees
Great Software - Made my job a lot easier!
Easier to use - Quicker completion of daily tasks because of this
- Modern look and feel - Easy to use and clear
- I like the community page and how it offers collaboration from the learners
Reporting - Online reports are quiet rigid, would like more flexibility on this Up next - This doesn't really work for our company- Be nice if we can remove the feature to avoid confusion
Spoke
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