Suncoast
Review of Suncoast Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Suncoast
Suncoast Screenshots
Suncoast Features
Customer Reviews
See why people love Suncoast
Fabiana P.
Verified User11-50 employees
Very good software in terms of attention
Its design is excellent and a service available for patients.
- Very good software in terms of attention, it is updated and improving its quality
- It's easy for me to use now that I've adapted to their tools
- Sometimes it is a bit slow and this is a very frequent problem so it limits the use a lot
- They must improve that part
Amy A.
Verified UserHospital & Health Care · 11-50 employees
Great Program
Great to work with
Hospice Appropriate for all disciplines and the ability to keep us in compliance with an easy IDG platform
- Implementation was long and some meetings were unnecessary
Switched From
Our program retired
Why they chose it
"Background was easier to use for administration"
Binyamin M.
Verified UserHealth, Wellness and Fitness · 10000+ employees
Major issues
Horrible
- Nothing
Major problems on a regular basisIt is extremely difficult for me to do my job because suncoast is constantly experiencing frequent major critical problems
Charlene V.
Verified UserHospital & Health Care
Has saved us a lot of time and work and allowed maximum billing
Hospital & Health Care
- on top of the Medicare regulations to keep us compliant
- addressed pharmacy imports, icd-10, two tier payment reform etc
- we would have been lost if our software didn't keep up with the requirements
- can have slow turn around for support tickets, sometimes response is very quick and other times can take several days which can be frustrating
- particularly when I have a device in hand at the time and may or may not have easy access to the device in a few days
Lindy B.
Verified UserHospital & Health Care
Suncoast Software and Hospice
Hospital & Health Care
- Suncoast is in the know
- They are up-to-date and in compliance with everything that CMS sends our way
- I feel we have a leg up on everything because we have Suncoast
- I don't feel like we are missing anything
- They keep us up to date
- They are very responsive to our needs
- Their educational programs are outstanding
- Their account rep follows up and helps with all questions
- I don't have anything negative to say
- They are great; they help us focus on what we do best: quality patient care
- They offer educational forums and webinars
- They have a great training program
- I don't have any criticisms of this product
- It is well designed
- There isn't one thing that they haven't thought of
- They send out updates and provide all the fixes to meet new regulations
Terri M.
Verified UserHospital & Health Care · 201-500 employees
The Beast
This is the most inefficient EMR I have used. It does not self populate. It asks you for the same information in several places but doesn't give you the same drop down to pick from, such as in one spot it asks for race. Ok-Caucasian. Then it asks again, but now you have to pick White because Caucasian isn't on there. There is no way to create a smart phrase. You have to type in the frequently used phrases or lists every time, or save them on a different site and copy and paste every time. Everything is drop down...click, click, click. It takes forever. It is time-consuming. It is very difficult to find any information you want to read about the patient, such as visits, notes, etc. There are so many quirks to it. It will not allow you to save your work at certain intervals, so if you get interrupted and have to stop, you will probably loose everything you have charted and have to do it all over again. It is awful.
- Nothing
- Totally inefficient, cumbersome, antiquated
Kara R.
Verified UserHospital & Health Care
Good Customer Service
Hospital & Health Care
- Suncoast keeps up with new regulations coming and is proactive in figuring out how we stay current
- Billing help is awesome
Need more palliative care specific forms - someplace for the NP to document all eight domains of palliative care
Sarah S.
Verified UserHospital & Health Care
Quality Hospice EMR
Hospital & Health Care
Suncoast does a good job of updating their product to keep up with changing hospice regulations
The expertise of support staff seems to have decreased substantially in the past few years
Jason W.
Verified UserHospital & Health Care · 201-500 employees
Hospice & Palliative Care
Reliable and adaptable product. Supportive and knowledgeable staff. Once familiar with the base structure, very easy to navigate and use.
Michael L.
Verified UserHospital & Health Care
Suncoast Solutions is a complete solution!
Hospital & Health Care
- A truly unique aspect of the company is the level of commitment they bring to our organization's specific needs and feedback
- From support to training to future development, Suncoast offers a complete package that I would highly recommend
- I have no major complaints with the product and vendor
Suncoast
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