SwimTopia
Review of SwimTopia Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About SwimTopia
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SwimTopia Features
Customer Reviews
See why people love SwimTopia
Stefan v.
Verified UserSports · 201-500 employees
A partner in growth
SwimTopia has been a partner with our organization for seven years. We have grown together, and I simply cannot imagine running our organization without SwimTopia
- It immediately paid dividends for administrators and customers
- Customer service is the best in the industry
- It is slightly inflexible and doesn't always adapt to individual use needs
Dennis D.
Verified UserSports · 2-10 employees
Comparison with other swim team platforms:
It has been great for the last several years we have used it.
- After using Active Hy-Tek and Team Unify for years prior, we switched to Swimtopia and it is by far the best online platform for organizing your team and running meets
- Especially when comparing meet line-up features, running dual meets, registration, and organizational/admin items (like team orders & volunteer systems); Swimtopia is far less complex, and it's user interface is intuitive (IE: it's easy to find and do things right away)
- Two examples: the meet lineup/entry system is a color coded and blocked entry system, so it's easy to see who is swimming which events to create a meet strategy
- As for running the meet, my long time Meet Manager guru picked up on how to use Meet Maestro (Swimtopia) in less than 10 minutes
- She stated is was much easier to use than both MM & TU
- I wish there was a better way to separate meet sessions for longer invitationals
Switched From
2016
Why they chose it
"We put together a chart comparing Swimtopia, to Team Unify and Active Hy-Tek's online features. We looked at online meet line-up creation and entry system, volunteer system, running a meet, registration, team order system for shirts/caps etc., website set-up, email and alerts. In almost all cases, Swimtopia came out on top when doing an objective comparison. A huge plus, unlike Hy-Tek and Team Unify, it was easy for my parent volunteers to understand and start using with little to no guidance or training from the coaches."
Mark S.
Verified UserSports · 2-10 employees
Handles most of what we are looking for in an app
Verified reviewer
- When our previous website provider shutdown, I dreaded having to create a site from scratch
- Swimtopia has a great deal of customizable options and tools that made creating and maintaining the site a breeze
- I do like that every year, it seems to get better and better, showing that they are trying to make improvements
- Registration does not allow us as much flexibility as I'd like
- For example, adding t-shirt size became a free-form field rather than allowing a customized drop down of options
- This created a good bit of duplicate work as we had to research and follow up on non-standard answers
- Communication is not as friendly as I would like
- Our previous software had the ability to see open rates for emails, which, while admittedly not perfect, gave a better sense of whether the message was received
- Better mobile usage would be helpful, particularly, the communication tool, so communications could be faster, for example, rain delays, cancellations, etc
- Texting would be nice to have as well
Switched From
Old provider shutdown
Randy K.
Verified UserSports · 51-200 employees
Summer League Swim Team using Swimtopia
Verified reviewer
- We've used SwimTopia for 6 years, but in 2019 used the combined SwimTopia team management and Meet Maesto meet system
- The near-seamless integration of the two very different software packages saved out team a massive amount of time and headaches we previously had in switching between other packages
- IN addition, the SwimTopia staff just 'gets' swim team administration
- Although your team and league will do some unique things, the support staff is always a phone call or email away with a suggestion how to accomplish needed tasks
- There are a few things that can be accomplished on the web-based version of the tools that can't be done in the ioS or Android apps
- For our parents who are increasingly demanding to interact with us through a phone not a laptop, this presents a few challenges
- I think SwimTopia sees that technology is going this direction and is making improvements in the app
Switched From
Integration is the key. While SwimTopia supports exporting data to HyTek, the process involved a number of files that must be shared manually. The 'single button-push' integration that takes entries from SwimTopia to seed a meet in Meet Maestro is an exponential improvement over how we used to run meets.
Verified Professional
Higher Education
I can't imagine running out team without Swimtopia!
Swimtopia has been an amazing tool for our swim team. We truly can't imagine running our team without it from registration, to paperwork, volunteer information, tracking swimmer progress, information for parents, and more!
- We love how easy Swimtopia is to navigate, set-up, track progress, and keep our team organized
- We even switched to handling our own registration this year through Swimtopia
- The customer service support has been absolutely amazing
- I can navigate my way through the site effectively without training, but customer service is available to help with new needs if I can't figure it out on my own or with tutorials
- Every year we find new features that make our lives as board members, parents, volunteers, and coaches even easier
- This year we started using the Photo Roster to help us get to know swimmers names and faces more quickly
- Thank you Swimtopia
- There have been very few things that we wish Swimtopia could do that we haven't been able to have happen
- Swimtopia support has always made a note of something if that can't solve it right then and come back to us with a solution as soon as it is available
Michael S.
Verified UserRecreational Facilities and Services · 2-10 employees
Coaches and Administrators Love Swimtopia
We tried a few different team management solutions with various levels of frustration. Swimtopia was the first where the coaches and administrators needed minimal training or instruction. It was very intuitive for them.
- Entry interface for Coaches is unmatched
- Team management functions are easy to use, allowing a number of administrators to get up and running quickly
- User Role access also very easy to implement
- Support is incredibly good, which is necessary in this space, where panicked users are, I'm sure, a constant
- Parents find it easy to use
- Reporting function is a work in progress, but always improving
Switched From
Entry interface too convoluted in other systems. Team management functions required too much training.
Why they chose it
"Again, best entry interface. Very good website design tools: results are clean, simple, easy for all levels of users to implement. In general, a well-thought out team management system."
Elsa K.
Verified UserThe BEST club or school sports team/league website platform EVER.
Used daily for more than 2 years
- Incredibly easy to produce a beautiful, highly functional team website
- So easy, we've built 3 team websites (as volunteer parents) using this platform and we are by no means professional website developers
- There is no other sports team/league web development platform easier to use than Swimtopia
- None and I've recently looked because our HS track & Field team needed a new, easier to maintain a website
- As I helped the team's website administrator look at options, we determined nothing out there came close to Swimtopia, not even Hometeamsonline (HTO), which has very good reviews
- We trialed HTO and were frustrated from the get-go
- That's when we determined that Swimtopia offers everything we need at this time and will offer even more when they add Track & Field custom options
- Take a look at our track site - can you tell it's built using a swim platform (there is a small clue somewhere
- Their customer & technical support are phenomenal and everyone we've interacted with throughout the organization, including the CEO is very friendly, sincere and service-oriented
Heather C.
Verified UserNon-Profit Organization Management · 2-10 employees
Muirfins swim with SwimTopia!
For a summer swim team, SwimTopia does provide the best variety of applications/uses that are needed to easily, and simply, organize and run the swim team.
- Our team has been using SwimTopia for years and it makes the interaction between all of our volunteer and paid employees very easy
- We are able to very easily run our summer-only swim team through the site and services that are included with the SwimTopia software
- We appreciate the ease of use, as well as the little extras that make running a yearly swim team much easier than you would expect
- Would love to be able to more easily incorporate items in the Team Store that we have and would really like to incorporate more pictures and photo galleries
- Even be able to have parents contributing pictures
Heidi Z.
Verified UserNon-Profit Organization Management · 2-10 employees
Swimtopia has been great for us, and getting better!
Generally great and we'll stick with it!
- We chose Swimtopia for our Summer Rec Swim Team ( a non profit, al volunteer board) a few years ago and have loved it ever since
- The features are perfect for our needs
- On occasion we have asked the company to provide additional features and it seems like we weren't the only ones asking because it happened
- Customer support is great via the help articles and emails and by contacting the company
- We utilized meet maestro last year for virtual meets and will try to get out league to convert to meet maestro this year too
- Overall a great product for our needs
- slight learning curve on navigation but help articles are handy
- A little clunky with the process for uploading and linking files but doable once you get the routine
Why they chose it
"It seemed more user friendly"
Rachel M.
Verified UserSports · 2-10 employees
Effective, reasonably priced Swim Team Software
We have been able to implement online registration with a credit card which has helped some parents to pay on time. We have used the merchandise ordering feature.
- Price is reasonable
- It works to do what we need it to
- Customer service is very responsive
- The reporting features for labels
- I have to hand write labels when we import data as it doesn't go to the reporting feature, it goes to the Meet Maestro area which doesn't have the imported data
Switched From
Our league administrators changed to Swimtopia.
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