TeamSideline.com
Review of TeamSideline.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About TeamSideline.com
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TeamSideline.com Features
Customer Reviews
See why people love TeamSideline.com
Karla B.
Verified UserSports · 11-50 employees
TeamSideline: Enhancing Communication and Coordination
Overall, my experience with TeamSideline has been incredibly positive. Its user-friendly design has made managing a sports league more efficient and less stressful. I would highly recommend TeamSideline to anyone looking for an all in one sports management system!
- I have been using the TeamSideline platform for several seasons now, and I must say, it has completely transformed the way we manage our sports organization
- This platform offers a comprehensive suite of tools that streamline every aspect of sports management, from registration to scheduling to communication
- One of the standout features of TeamSideline is its registration system
- It's incredibly user-friendly, both for administrators and participants
- The customizable forms allow us to collect all the necessary information upfront, making the registration process quick and efficient
- Plus, the platform integrates seamlessly with our payment processor, which has significantly reduced the time and effort required to manage fees
- Scheduling games and practices has never been easier thanks to TeamSideline scheduling tools
- The drag-and-drop interface makes it simple to create and adjust schedules, and the automatic notifications ensure that everyone is always informed of any changes
- This has saved us countless hours of manual work and eliminated scheduling conflicts
- Communication is key in sports management, and TeamSideline excels in this area
- The platform offers various communication tools, including email and SMS, allowing us to quickly and easily communicate with coaches, players, and parents
- The ability to send targeted messages based on roles or teams has been particularly useful in keeping everyone informed
- Overall, TeamSideline platform has been a game-changer for our organization
- It has helped us streamline our operations, improve communication, and enhance the overall experience for our participants
- I highly recommend TeamSideline to any sports organization looking to take their management to the next level
- The customer support team is also incredibly helpful and responsive whenever I have questions or need assistance
- Overall, I have no complaints about TeamSideline and would highly recommend it to others looking for a reliable sports management solution
Why they chose it
"We chose TeamSideline due to their great support team, cost, and scheduling features."
Matt G.
Verified UserSports · 2-10 employees
A great product and a great company to work with!!
Fantastic. Their customer service is great. The training material they provide is concise and applicable. We have brought up enhancement ideas they could build specific to the Little League program and they made some great improvements over the past few years.
- The product Team Sideline offers is extremely robust
- It has everything a league needs to operate built in
- Nothing comes to mind
- We have provided feedback of enhancements and they have either come up with a functional workaround or made changes in their program
Switched From
The overall cost was significantly higher and the service and platform was lacking many important features.
Why they chose it
"Ease of use, and value are the biggest reasons."
Kris B.
Verified UserCouldn't live without Teamsideline!
I can't live without teamsideline! This has made such an improvement to our overall softball program. Once we got all of the teams using the site regularly, it has been such a great asset! Love being able to quickly and easily post schedules and playoffs and then notify everyone to check. Thanks Teamsideline! I am so appreciative of your efforts to helping make my program great!
- Easy to post schedules Easy communications to teams Easy short cut link (www
- teamsideline
- com/woodland) REPORTS are excellent and use them all the time
- The new page splash is a great function
- Easy for ASA rep (Cassi) to bill us accordingly - spring only
- Thank for for the timestamps on the schedules, that was a huge addition
- Difficult to "build" home page Roster functionality is limited Wish it was easier to move teams between divsions (especially at a half-way point in season) Page splash is tempermental, can't see what it would look like without going out and coming back in
- Wish there was a way to track the ASA registered teams here
Alison N.
Verified UserSports · 2-10 employees
THIS is your system. Look no further!!!
Nicest people, best service. Great product. No one has anything that comes close. And these people who built this have been in our roles and understand what we need.
- It has everything
- Everything
- Even referee management
- And the SUPPORT IS UNMATCHED
- They are always there to help
- This is the single most important thing as a volunteer administrator
- Thank you TeamSideline
- It’s hard to say
- I have learned the system over the last year and built from scratch
- There are things that we used to do as a club that were so manual- change management to being systematized was probably our biggest issue
- Not the fault of TeamSodeline
Switched From
Clunky system. No text communication. No app. No referee management.
Why they chose it
"No one from sports illustrated got back to me. Ever."
Alisha C.
Verified UserRecreational Facilities and Services · Self-Employed
Team Sideline is the way to go!
My overall experience has been positive, from learning the system to again receiving help in a timely manner.
- My favorite part about TeamSideline is the response time I get when I need help
- It helps me stay on top of the work on my end and allows me to be fluid in my communication with customers
- Sometimes it can be hard to find the right answers on their "help" page
- Also, sometimes my emails get misconfigured on the recipient's end and they end up looking unprofessional
Marcus A.
Verified UserSports · 2-10 employees
Great App, Perfect for Our Sports League
It has been amazing. It has solved a lot of issues for our basketball league.
Easy to use, great features, excellent mobile app that makes it easy to give information to families about our league
I would like to see more features in the future, but the app at this moment works well
Amanda L.
Verified UserSports · 2-10 employees
A+++ customer service
TeamSideline is packed with helpful tools for my organization. I love that I can manage registration, rosters, reports, and communications efficiently and without stress.
- The customer service is top notch
- I'm fairly tech-savvy but sometimes I run into an issue that baffles me
- When I contact TeamSideline customer service, I often receive a solution within the hour, and any follow-up questions are also answered promptly
- It's such a comfort to know that if I get stuck on something, I can rely on quick help
Any complication I've ever faced has been addressed quickly and satisfactorily, so I have no complaints
Timothy K.
Verified UserSports · 11-50 employees
Customer support review
Excellent. Probably the best customer support I have experienced. They have responded numerous times when I was stuck and everytime they were able to explain or correct quickly. Even on weekends.
- The fantastic customer support
- Quick responses no matter when I requested help
It's not the most intuitive product to use but if you take the time to learn it, you will find that it can do a lot of things
Hannah K.
Verified UserRecreational Facilities and Services · 11-50 employees
Boardman Park and Rec
It has been great, I really cannot state enough how great the customer service is!
- It's easy to use and learn
- Very easy to send out emails and text communications to patrons
- Super easy to set up programs and pull reporting data
- There is a lot of flexibility when choosing your website design, and I found the examples on the website very helpful
- By far the best customer service that I have experienced in my 10+ years of being a recreational professional
- I always receive an answer to my questions no matter how small within a day
- Throughout my career, I have used several recreational programs; having great customer service is so important
- I am always amazed at how quickly I receive a helpful response
- Teamsideline also continues to make improvements which show they care about what their customers say and listen to feedback
- Really no cons
- And if you do find a con then the Teamsideline staff is so quick to help find a solution
Travis H.
Verified UserEasy to use, quick to build new content, flexible to our changing needs as a club/association.
Used daily for more than 2 years
- Simple, intuitive interface
- Easy to teach others
- Help videos available to assist with learning
- Our users like the system-registration is simple and we rarely have to field IT-related questions, unlike other systems where the parents and volunteers often get quite frustrated with clunky or arcane interfaces
- TeamSideline plays well with other computer systems, too, so, for example, they run our volunteer background checks in cooperation with our state association without the need for manual data pulls/pushes
- As a youth soccer volunteer, I need a software platform that is very intuitive so I can learn how to do new things/use new enhancements to the program as the platform evolves
- TeamSideline has been all that
- One example
- Last night, in one evening, using TeamSideline software, I was able to build a webpage for a tournament for my club, post their rules and their flyer in the Downloads area, set up a news item announcing the tournament, build an entry form to collect registration data for the teams, and add three entries to the club store so the teams can pay their registration fee with a credit card depending on which age team enters the tournament
- Today I sent a note out to every club and team in the area telling them about the tournament and pointing them to the webpage for further info
- I used TeamSideline contact tools to push the announcement to all the spring teams in my leagues with a few clicks
- A few of the higher admin functions sometimes take a bit of extra learning, but I suppose that's to be expected
- TeamSideline service is very timely, and they sometime/often have responded to my queries on weekends, late at night, and always very quickly
- Soccer volunteers often do their soccer "work" at odd hours because that's the only time available to them, so getting fast replies from support is just terrific
- Another example: I schedule leagues with TeamSideline--normally 20-30 teams each season, but last spring I took on an 186 team league with 16 divisions, and my knowledge of the scheduling module was totally scalable to the larger task
- The communications module was also very handy for this large-scale scheduling, as it allowed a very quick "check box" selection of team contacts, club admins, etc
- for sending out reschedule requests, field closures, or any other sort of time sensitive email that required accuracy and reliability
- Then it logged the communications, too, so there was an audit trail
- Finally, the program has very nice additions, including a feature where coaches of record can log onto the league site and see the contact information for all the teams in their division
- This means real-time access to up-to-date contact info, not hunting around for the contact list from the beginning of the season with possibly incomplete or out-of-date contact info
- The mobile version means all the TeamSideline info is at my fingertips all the time
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