ThankView
Review of ThankView Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ThankView
ThankView Screenshots
ThankView Features
ThankView Integrations
Customer Reviews
See why people love ThankView
Tori F.
Verified UserFund-Raising · 11-50 employees
ThankView is a GAME CHANGER!
10/10 - ThankView is my favorite product that we use at my organization.
- ThankView is super user friendly
- We train students to use it in a matter of minutes
- I love how easy it is to send out multiple PERSONALIZED videos in a short amount of time, as well as send out videos that "appear" personalized as well
- We've been able to do so many great things with ThankView including thanking our donors, wishing them happy birthday, inviting them to events, and more
Honestly, we have so many ideas for how to use ThankView and just not enough time
Lynsey S.
Verified UserNon-Profit Organization Management · 2-10 employees
Power in Video Communications
I have used different tools over the last three years trying to find the right tool to communicate with our partners. Our largest partner has over 100 locations and are over 200 miles apart. We need something that was personalized to them but also provided a place where I could share additional resources and ThankView did that for us. I loved that I could schedule the emails to go out as I made them ahead of time. It's very easy to create lists and campaigns to send out each time. This year during a fundraising campaign, Thankview was used weekly to send updates and messages of encouragement. That personal connection helped us increase our fundraising by 38%. We also created an upload campaign that for the first time, had stores send us back vids of what they were up to that we shared.
- How easy it is to use and how I can see what impact I had with a campaign
- Being able to ask someone outside my organization to record a message and then easily use that vid in a campaign that I sent out is a great feature and option
- Like that is branded and that I can add links and a message under that vid that either restates that vid and/or give even more info
- This year we used Thankview to communicate with 100 stores during a fundraising campaign and that personal connection helped us increase our fundraising by 38%
The only feature I think I missed is being able to add photos and create a slide show with those videos are sometimes I only get photos to share and I would love a way to share those photos
Switched From
We didn't need a two-way communication platform as we thought, we need a product where we could share messages and communications about what was happening but more importantly, we wanted to share photos and vids and this product allowed us to do that easily.
Lynn E.
Verified UserEducation Management · 201-500 employees
ThankView Review
We have used ThankView mainly for our annual giving program, it has been a nice addition to our normal solicitation process.
- The ability to use excel spreadsheets of constituent data is extremely helpful however, it would be nice to also be able to integrate with our database
- The ability to request videos and combine multiple videos together is very easy
The inability to upload information for multiple individuals with the same email address within the same campaign
Audrey F.
Verified UserEducation Management · 11-50 employees
Very Easy To Use
Great! Highly recommend
I really like how easy it is to set up and l love the new create your own envelope and background feature
I don't like how I have to pay for more contacts, unlimited or a higher number with the base package would be preferred
Why they chose it
"We have both for different features. Would like to be able to build more of a newsletter format with Thankview"
Jayne O.
Verified UserHigher Education · 51-200 employees
Thank you ThankView
very good and we will continue to support this platform
- The response we get from recipients via open rates
- The page in the templates are a bit confusing
- Some it is written in ThankView developers speak rather than in end user speak
Jenny R.
Verified UserFund-Raising · 51-200 employees
ThankView is a go-to Stewardship tool for our organization
We have been using ThankView for many years now and have found it easy to use. From our annual Days of Giving to donor birthdays to check-ins during the height of the pandemic, we were always trying to come up with new ways to connect with our donors, and ThankView was a huge way we did that. It's always what I suggest when looking for new opportunities!
- ThankView is the easiest, quickest way to acknowledge birthdays, anniversaries, pledge completions, scholarship thank you's
- the list keeps growing each day as we find a different use
- We have found that most users easily adapt to the website and can send their own ThankViews with ease
- Sometimes the analytics can be hard to navigate
- But once you figure it out, you can easily see the open rates, watch rates, and other important stats that you value when creating content and seeing if what you are doing is worth your time
Amanda J.
Verified UserHigher Education · 10000+ employees
A great tool!
Verified reviewer
- ThankView makes it super easy to communicate with constituents
- For me, that's alumni, donors, and students
- You can customize messages with whatever your goal is, and it is very easy to do that
- People also love receiving ThankViews; we always get great feedback
- It makes us stand out
- The platform is very user friendly, even for those not technically included
- We recently hit the maximum number of contacts uploaded
- Thankfully, we will be able to upgrade, but in the meantime we had to delete some old contacts
- If costs are an issue, that may be burdensome
Lauren Kay W.
Verified UserMental Health Care · 51-200 employees
Deepening relationships in an increasingly digital landscape
We started using ThankView during the pandemic to maintain relationships where we would typically use in-person meetings. Now, we use ThankView in a number of creative ways, including donor updates, donation-specific thank you messages, and general impact messaging. The results have been truly amazing — we often get responses from stakeholders telling us that our ThankViews are the best thank you’s they have ever received.
- ThankView makes it easy to put relationships first
- I especially like that ThankView allows us to choose strategic goals for each campaign (thanking, fundraising, birthdays/anniversaries, etc), with custom templates for each type
- We use the video request feature often, which has allowed our team to collaborate on our donor stewardship
- The process for creating new landing pages/envelopes is functional, but clunky
- To create, one has to break the campaign creation flow and enter a new workflow
Michael D. R.
Verified UserHigher Education · 10000+ employees
ThankView is a core tool in our annual giving plan!
Working with the ThankView team has been a treat! They are always working with us on how to use and optimize the platform in new ways. I would highly recommend as part of your stewardship and solicitation plan!
- We use ThankView for our annual fund thank yous and other special campaigns
- What I like most is how easy it easy to use
- You are easily walked through the steps to launch your video campaign, and that makes it so easy to start/continuing using this product
- I also love that the software comes with an amazing account/support team
- Nothing comes to mind honestly
- It's been a seamless process learning and using this platform
Katie K.
Verified UserPrimary/ Secondary Education · 51-200 employees
Critical for building relationships
We loved our customer success team and our onboarding process. We were able to hit the ground running and reach out to people who we wouldn't otherwise get any "face time" with during a pandemic.
- I love the ability to personalize every video and give people a "peek" into our organization
- Even if they live across the country, or haven't visited in decades, ThankView allows us more intimate and personal contact
- Having to delete videos from the library one-by-one
Why they chose it
"not applicable"
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