Voiptime Cloud
Review of Voiptime Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Voiptime Cloud
Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries.
Voiptime Cloud Screenshots
Voiptime Cloud Features
Features of Voiptime Cloud
Voiptime Cloud Integrations
Zapier
Twilio
Gmail
Customer Reviews
See why people love Voiptime Cloud
5 Star
80%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
0%
Vladimir L.
Verified User
Used daily for more than 2 years
Extremely simple and reliable software for sales
Verified reviewer
- It's really great software that helps to lead and manage our customers
- It helps to organize our sales in a more productive way so that we don't miss any opportunity
- Thanks to the real-time dashboard, I can now analyze and control data and monitor my team's work
- In addition, while working with a big amount of customers, I can customize fields for client's card and import data easily
- And one more thing, now we don't worry about forgetting our planned events and meetings as with this cool system we receive reminders not only in software but also to our email address
Martin W.
Verified User
Used daily for less than 12 months
Online dialer, recording, lead management and scheduling
Verified reviewer
- I own a telesales company with a head office in Amsterdam and remote agents in different countries
- All my employees use Voiptime to manage prospective clients and to make calls
- This is a cloud solution, easy to log in, with excellent call quality
- We record all conversations and are able to download them and to send to our clients who can proceed with leads
- Lead and call statuses, callback, notes, lead source features help to work with leads more effectively
- We definitely recommend this to business looking for a system to manage leads and to make online calls
- Only desktop version, no mobile application
- Only outbound calls
- When we export the database from the system into
- exl file, we are able to export only lead contact information, no notes
Nadiia T.
Verified UserComputer Software · 501-1000 employees
Used monthly for less than 12 months
great software
Verified reviewer
- this software is easy to use and install
- As it is cloud-based we don't need to disturb our IT department
- Our sales team is completely loving it
- The support team is really helpful
- one except the limitation of integration with other programs (Office 365 suite)
- Hope that soon they will do it
- Really waiting
Nazar B.
Verified User
Used daily for less than 2 years
Makes sales more effective
Verified reviewer
- This software is a lifesaver to my day-to-day sales functions
- It helps me to organize my performance and to be super productive
- Now I can easily track lead's status, see all client's communication and listen to my previous calls
- With the help of click-to-call functionality, I can reach to my clients just with one click
- Cons: I don't have now some urgent minuses
- Completely satisfied with it
- In future, it will be great to be able to create email templates
Dmitry A.
Verified UserComputer Games · 501-1000 employees
Used daily for less than 12 months
The best solution for SMBs
Verified reviewer
- VoiptimeCloud has helped us to become better organized and procedural about our business development and sales
- It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry
- The speed and flexibility of the tool are impressive - finding contacts, creating views, calling directly from client's card, and updating information has become much faster and effective
- The user interface is well designed and friendly
- I dislike nothing
- However, it would be good to be able to make internal calls between managers for solving some urgent issues
Yaromyr M.
Verified UserBanking · 201-500 employees
Used daily for less than 12 months
An excellent tool to manage and connect with your sales pipeline
Verified reviewer
- I like how well everything is organized and my team can efficiently make calls and send emails
- It provides me with complete real-time visibility, right in my CRM
- In addition, my sales reps love using local presence to get more people on the phone
- Thanks to this feature, 80% of our phone calls are picked up and this helped to increase connection rate
- Really can't think of anything right now
- However, analytics leave a bit to be desired and are more inflexible than I'd like
Anton P.
Verified User
Used daily for less than 12 months
Invaluable tool for your daily sales tasks
Verified reviewer
- It simple software that automates our day-to-day performance
- Now we can work with data, submitted by our website leads, right away and not lose any of our prospects (thanks to web-to-lead feature) set up calls and meeting reminders call directly from clients card and enter notes during/after the call improve our work by analyzing call records
Alex K.
Verified User
Used daily for less than 12 months
Automatize my day-to- day performance
Verified reviewer
- Voiptime Cloud is really reliable software
- I am able to take notes while on a call with my clients, schedule meetings and callbacks, backtrack my call history to link the calls to my clients
Nothing, I am impressed with all features of this software compared to what I have used in previous sales roles
Valeria T.
Verified UserComputer Software · 11-50 employees
Used daily for less than 6 months
All-in-one solution
Voiptime is the best software we tested for optimizing sales and managing agents. It’s a great all-in-one solution.
- Awesome software for an efficient sales process
- Apart from having a super-efficient predictive dialer, it also includes lots of other useful features
- The sales reps especially like that it keeps all the customer-related information in the client cards
- And I love the fact that I can oversee their work at any time thanks to the real-time dashboard and sales reporting
- No cons for me, but a tool provides only a dialer but does not sell online numbers for use with a dialer
- Therefore, I have to look for a supplier to buy DID and Sip numbers
Marta Z.
Verified User1001-5000 employees
Used weekly for less than 12 months
Awesome tool for organizing your work
Verified reviewer
- Voiptime Cloud is a great tool that is useful both for Sales and Marketing department
- It helps a team to save a lot of time and automate many processes that were time-consuming
- One of the best things about this software is that it constantly improves
Well, we are looking forward to some more features like: - sending text messages or voicemails to our clients; - creating email templates
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