Wing
Review of Wing Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Wing
Wing Screenshots
Wing Features
Wing Integrations
Customer Reviews
See why people love Wing
Shelly H.
Verified UserManagement Consulting · 2-10 employees
Results driven VA company to help you grow your bottom line with plenty of ROI
Wing is the solution for any business that is considering outsourcing tasks and projects that want reliability, efficiency, and results. I could not imagine operating my company without using Wing for our daily business operation which has helped our company to significantly thrive.
- Ease of use - the dashboard is at a glance and easy to update/view
- I enjoy the software and it suits my needs
Jeff L.
Verified UserComputer Games · Self-Employed
Highly recommended for fast, effective, cost-effective VAs
Overall I was very pleased. The team was professional, the talent of high quality, and the turnaround time on all questions and request was fast.
- The turnaround time to getting a virtual assistant was only about 48 hours, and she turned out to be very good
- The pricing was very competitive, and my VA was available on a schedule that worked for me
- I also had an assigned Customer Success Manager, [sensitive content hidden] who was able to help with with any questions I had about Wing itself, its offerings, as well as someone to discuss any issues I might have had working with my VA
- Whenever I contacted [sensitive content hidden] he was able to get back to me within 24 hours
- Truly great service
- There were a few minor technical issues with the mobile app vs
- the in-browser experience
- That said, the technical issues didn't prevent me from working with my VA, and the Wing team was responsive to my issue reports
Why they chose it
"I found their online communication and task management portal to be excellent."
Staccey W.
Verified UserHospital & Health Care · 2-10 employees
Great value for money
Great! They respond quickly, find a candidate quickly, do all the interviews and background so we can get started quickly.
Great screening, saves me time with interviewing, great communication and support from the account managers
The only thing is sometimes there is an initial language barrier but it is minor, so it just takes clearer communication
Why they chose it
"Wing had the most comprehensive program that did the interview process for me."
Michael H.
Verified UserComputer Software · 2-10 employees
"Expert" virtual assistant was unable to do basic tasks
They sell you an "expert" EA with 5-7 years experience but they have call center experience, not EA experience. So she had no idea how to use QuickBooks, Google Suite, etc. I asked for a refund
- The EA did clock in / out on time, was nice, and tried her best
- I liked her personally
Not transparent about the background of the EAs, won't let you interview or assess skills and culture fit
Why they chose it
"N/A"
Roy K.
Verified UserHospital & Health Care · 2-10 employees
WingAssistant is a great source of virtual, off shore assistants.
Overall excellent. I think the happiest users are ones where you have very clear ideas of what you want accomplished, easy to follow instructions, and a committment to ongoing communication in the early stages to ensure continued great outcomes and results. Reading minds is very difficult, at least for me - so make sure you know what you want, and communicate with your virtual overseas team to ensure the best results.
- Excellent onboarding process, my assistants work as promised
- I did have to communicate a lot at the beginning, but I think that's normal
- None, I have no negative things to say about Wing Assistant
- My manager and my team take direction well
Joe W.
Verified UserBiotechnology · 2-10 employees
Low cost, well worth the investment
Fantastic experience! 10 out of 10, would hire again!
- They were super friendly and easy to use
- They were also a great price and helped me save money as a small business owner
The executive assistant I hired did not have the relevant expertise using my project management tools, but they were a quick learner and were able to overcome the issue
Why they chose it
"Price was cheaper on wing and the customer support was fantastic"
Kelleigh S.
Verified UserRetail · 11-50 employees
2+ years in and Wing is a reliable extension of our team
About two and a half years ago, our company decided to try a virtual customer service team for the first time. We were initially hesitant about whether an offshore team could deliver the level of service our customers expect, but after evaluating several providers, we chose Wing — and it’s turned out to be one of our best decisions. Wing paired us with an exceptional Customer Service Manager who communicates clearly, handles complex situations with professionalism, and actively participates in our team meetings. She genuinely feels like part of our in-house team. We also appreciate how Wing supports and values their team members. It’s clear they care as much about their staff’s well-being as they do about client success — and that mindset shows through in the quality of service we receive.
- - Consistently professional communication and service from the entire Wing team
- - Excellent quality of matching between clients and virtual assistants — they took time to understand our needs and paired us perfectly
- - Our VA, [sensitive content hidden], is thorough, detail-oriented, and feels like a true extension of our in-house team
- - Outstanding support from our senior customer service manager, [sensitive content hidden], who genuinely cares about both our experience and his team’s well-being
- - Wing demonstrates a rare balance of professionalism, empathy, and follow-through that makes remote collaboration easy and effective
Honestly, I expected to have issues with a remote partnership, but I have nothing to note here — the experience has been smooth, consistent, and well-managed thus far
David H.
Verified UserSecurity and Investigations · 501-1000 employees
Great experience with Wing
Reliable employees who are fluent in English, and can handle tasks with minimal supervision. They provide a cost-effective solution for our time consuming tasks that are necessary for our business to succeed.
We liked their skill level, ability to work independently, as well as their flexibility to take on new tasks and adjust when the needs of the business are changing
- Nothing - it has been a very positive experience
- Their customer support handles any billing issues promptly
Ursula O.
Verified UserConstruction · 51-200 employees
3 Wonderful Years with a Wing Virtual Assistant
My overall experience with Wing was excellent. Professional communication, consistent results, and a truly supportive partnership made working with them a pleasure from start to finish.
- I really appreciated Wing’s ability to adapt to my business needs
- They were flexible, responsive, and consistently reliable
- My assistant always delivered high-quality work and made my day-to-day operations much smoother
- Honestly, there wasn’t anything I disliked about Wing
- The only downside was having to let my assistant go due to company restructuring after an acquisition, which was a difficult decision because the service was outstanding
Mikhaela N.
Verified UserEnvironmental Services · 2-10 employees
Happy with my experience with Wing
My VA, Meenakshi, was friendly, responsive, and hardworking. I was not always good at describing what I needed but she was always able to figure it out.
- My VA was fliendly, hardworking, and flexible in what she was able to work on
- The workflow was an interesting feature as well
- The costumer support was fast to reply and deal with any issues I had
I had a bit of trouble initially adding the app to my phone, but I think that was fixed with an update
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.