X-Cart
Review of X-Cart Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About X-Cart
X-Cart Screenshots
X-Cart Features
X-Cart Integrations
Customer Reviews
See why people love X-Cart
Colin D.
Verified UserAutomotive · 2-10 employees
Perfect platform to expand E-commerce solutions for any business
Overall, X-Cart is an excellent platform for any business that wants to expand its E-Commerce presence. Excellent support, a wide range of website templates, easy set-up, low learning curve, and plenty of native payment and checkout options make X-Cart a perfect choice for any business.
- The X-Cart platform is very well built and incorporates many great features for brands that are starting in E-Commerce, and provides great value for a low monthly cost
- Set-up is very easy, and there are many "add-ons" that can be installed if needed
- Website templates are available to get started, and your site will be deployed online quickly
- The learning curve is pretty small, and if there are questions, the X-Cart Support team is amazing to work with
- They respond quickly and not only provide help and fixes, but they also explain issues/fixes so I can handle them in the future myself
- While there are options to send abandoned cart marketing emails, integrate META pixels, Google, Amazon, and eBay, it does rely on MailChimp for additional email marketing
- It would be nice to have options to either send marketing communications natively or be able to use more robust email platforms
- Also, being able to add products or categories to landing pages would be excellent
Switched From
We needed a more robust e-commerce platform
Lyle R.
Verified UserAutomotive · Self-Employed
Great experience!
Great! Easy to use, great support, and we are finally making money after just a little time invested in building our site out.
- Easy to use, straight forward, and support has been great
So far its been 100x better than our last ecommerce platform so i do not have a con at this moment
Switched From
Because it was terrible and support was terrible.
Verified Professional
Retail · 2-10 employees
X-cart is a Great Solution For Some
Xcart is as good as you are willing to invest into it. But there are many easier solutions out there. That isn't yo say that X-cart is not a fully featured shopping cart website solution. It is.
- X-Cart by qualiteam offers a stand alone shopping cart that can make your business successful online
- It is fast for things like checkout, administration, and order fulfillment
- What you are given is an unlimited license with the purchase , there are no monthly fees unless you want support
- The X-cart itself is feature rich and offers all the little features that a starting company needs
- If you don't find what you need with the standalone cart X-cart had an add-on market where you can purchase various applications to make the store better like cart abandonment, integrations for email, shopping feeds, different design templates which are fairly decent
- Setting up the store is easy just follow their installation guide
- Xcart did require a lot of customization to make it work for our business looking to streamline daily tasks for shipping and order fulfillment, and changes on the client side with many extensive design changes
- X-cart is a good solution for those who like to do their own development
- Setup the store, and do some coding for front and back end
- At least that is how it was before
- The default Xcart template is fairly basic so if you would want to modify it you will need some html, javascript and php knowledge
- And it could get fairly expensive if you pay other to do it because there aren't that many xcart developers left
- Like I said they offer paid technical support and customization, hosting and other services like design
- Would be great if you didn't need any of these and could do without because it costs money
- The support is good if you are patient and explain what you need
Matthew B.
Verified UserConsumer Electronics · 2-10 employees
Ransom-ware Stay Away
Hence the title of this review They will real you in and hold you hostage as much as they can. It took over a month just to set-up a testing dev environment. Support is often clueless of issues and communication is very poor.
- I thought based on how they market their product that we would have a solid MVP for our business
- Nope
- Their software is NOT 100% mobile friendly as they claim
- Only the front end is for shoppers and not for sellers in a multi-vendor platform like they market
- They simply don’t care what you say and standard features and issues are not resolved
- They respond almost every time with “ This can be fixed or improved through the bounds of custom development
- ”
Why they chose it
"We chose X-Cart based on the features they say are included on their website under pricing packages. Only to find out the things like “Advanced Blog system” couldn’t be further from the truth. You can’t even use the most popular Wordpress plugins in their theme. So no Yoast SEO, no open graph images, and the list goes on and on. Choosing X-Cart for a multi-vendor platform is the worst decision you could make."
John L.
Verified UserWholesale · 2-10 employees
Why X-Cart?
My company needs to constantly streamline its workflows, to minimise manual input and automatically check details, such as EU VAT numbers. X-Cart v4 has suited my business well, and I will shortly be running my business on X-Cart v5. I cannot wait to start using its enhanced features.
- X-Cart is packed full of features and its new templates offer the user a range of modern and traditional themes
- In particular, X-Cart is flexible to meet my specific needs
- Almost limitless changes are possible
- Version 5 of X-Cart is particularly suitable for integrating into other software systems
- I use the Zoho One business suite for processing my orders and inventory and the two systems integrate well
- I have been using X-Cart version 4 for many years and I have been particularly impressed by its ability to be customised
- Changes are relatively simple to make
- There is a huge marketplace of additional modules available for X-Cart and I have made full use of these
- I also decided to have X-Cart hosted by X-Cart
- This was a very good decision
- Previously, I was running on a dedicated server but its performance on the X-Cart virtual server was significantly faster
- Furthermore, the support guys at X-Cart know what server settings will allow the site to run as fast as possible
- They have also been proactive at fixing issues and offering enhancements as they arise, as part of the contract
- Previously, I wasted hours with our old hosting support company and X-Cart tech support sorting out issues
- The best part about the new hosting was that is far less expensive than the previous arrangement
- I have chosen to migrate from X-Cart v4 to v5
- V5 has been designed to integrate well with other software platforms, unlike V4, which is limited
- I do not regret choosing v4 some years ago, but v5 opens up a new world of possibilities
Switched From
I found the system inflexible and unreliable and my store at the time only had 1,000 different items, but it struggled to cope with them.
Why they chose it
"Reading reviews, it seemed that Magento was a massive beast and complex to made changes to. It was also going to be more expensive to implement."
Pedro V.
Verified UserInformation Technology and Services · 10000+ employees
Good value for the money.
Overall its a great product for the money. Free version if great. The business version is perfect for the money. Multivendor license is overpriced. The ultimate is crazy-expensive for what it offers.
- Lots of bundles included that makes life easier
- Themes are slick as the "Crispy" one
- It's nice and easy to customize
- It has lots of out of the box functionality and tons of extra free (complete) addons that suites from payment to fulfillment
- A free version is definitely a great option for startups with low budget
- Some extra addons should be included in the business license
- Look & Feel -> Custom CSS & JS (Implemented by addition of "Thema tweaker") addon does NOT work if you are linking external sources despite the fact they say it does
- That is why we created our own module to do that ( Custom Header Assets )
- The cache implementation they have causes lots of issues in linux servers
- I would suggest to setup an option in the backend where the cache could be disabled if the site owner do not want to use the cache
Switched From
I have dealt with X-Cart in the past and I was ready to make the switch for the latest version.
Why they chose it
"Value for what its include in the business license."
Jonathan C.
Verified UserLuxury Goods & Jewelry · 2-10 employees
Great e-commerce software with constant updates and plenty of additional addons
Overall I really love the software, just trying to create work-a-rounds for the few issues we are having until something more permanent comes along; either from the developers or a better addon.
- Has many great options like product variants and options
- as well as extended functionality with available addons
- Connection to facebook store is very limited, only seems to export the first product variant or option in the feed file
- For example we sell jewelry and we have options for ring size, metal type and sometimes a few other custom options; the feed file only shows up in facebook products with ring size and no other options available
Switched From
More limited options and visual appeal in our customers opinion.
Why they chose it
"I loved the extended selection of options and addons that are available. Just wish some of the more simple addons were not so expensive and/or included in the business edition."
Thea J.
Verified UserRetail · 2-10 employees
New website and bookingsystemet
We have previously used x-cart to do smaller projects on our old website. Now when we went for a new website and designed new booking system witof they were our first choice, because I know they would deliver. Great and fast customer service. They made all my thoughts and wishes for my website+Bookingsystem into reality. The result was even better then what I could hope for. They deliver on all the deadlines and they solve my issues and handle my questions almost around the clock. Meetings are being at times that fit me, even for Norwegian times. The customer service is on point, they really score high on everything that matters. It has been a really positive experience working with X-cart. I'm looking forward to working with them for years to come
Easy to understand the backend, and adding products, downloading reports or checking daily sales directly in the backend
- Nothing to add since X-cart customized the design after my needs
Switched From
With X-Cart I have everything in one place (hosting), fast customer service when needed
Natalie L.
Verified UserRetail · 2-10 employees
Reliable, User-Friendly Platform with Outstanding Support
We’ve been using X-Cart for over a year now and the experience has been exceptional. The platform is stable, scalable, and gives us the freedom to grow our business with confidence. From day-to-day operations to support queries, everything has been handled efficiently and professionally. We’re very happy with our decision to go with X-Cart and highly recommend it to other small-to-medium businesses.
- What I like most about X-Cart is the excellent customer support
- The team is prompt, professional, knowledgeable, and always friendly — it makes a huge difference when you’re managing an online store
- I also appreciate how easy it is to use and customise the website to suit our specific needs
- The flexibility of the platform allows us to present our brand exactly how we want
There’s a bit of a learning curve when exploring some of the more advanced features, but once you’re familiar with the system, it’s smooth and reliable
Bruno B.
Verified UserAutomotive · 51-200 employees
Good ecommerce platform with a wide range of auto parts brands and suppliers
Very user frendly, I would love to have more support on the mapping side but hey every store is different and I understand that.
- Very quick live chat responce from actual human
They have majors compatibilty issues with Sema Data only 45% of the images does import correctly they've been working on solving this probleme for almost 4 months still not fixed
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