Zenput

Review of Zenput Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Zenput

Zenput is a compliance management solution that helps restaurants, convenience stores and grocers create tasks, manage audits, track incidents, monitor performance and more on a centralized platform. The task management module allows team leaders to create daily checklists, assign tasks to specific employees, add product images and receive status updates. Zenput enables field managers to create corrective action tasks and digitally capture product quality images, temperature readings and waiting times. The incident management module lets employees use the pre-designed forms to create incident reports, with details such as victim information, injury description, relevant images and digital signatures. Additionally, managers can generate reports to gain insights into task completion rates, key performance indicators (KPIs) and recurring issues. Zenput comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. Pricing is available on request and support is extended via live chat, documentation, phone, email and other online measures.

Zenput Screenshots

Zenput Features

Features of Zenput
Assignment Management
Collaboration Tools
Commenting/Notes
Deadline Management
Dependency Tracking
Prioritization
Project Tracking
Resource Management
Task Editing
Time Tracking

Customer Reviews

See why people love Zenput

5 Star
80%
4 Star
10%
3 Star
10%
2 Star
0%
1 Star
0%
Adam L.

Adam L.

Verified User

Restaurants · 201-500 employees

Used daily for less than 6 months
Dec 22, 2025

My review

its great if you have time to set it up and train your team properly.

What they liked
  • ability to have many locations operating the same way
Room for improvement
  • its so complex with so many options that it can get away from you pretty quick

Tim W.

Verified User

Restaurants · 1001-5000 employees

Used daily for less than 2 years
Dec 22, 2025

BWW Review

It has been a great tool for the Management team and Regional Managers.

What they liked
  • The app is easy to use
  • The support with the organization was great
Room for improvement
  • Working out some of the functionality for 1-2 checklists
Switched From

At the time, Zenput had an app and FreshCheq did not.

Why they chose it

"We liked the app as opposed to going to a website."

Christopher N.

Verified User

Food Production · 1001-5000 employees

Used daily for less than 2 years
Dec 22, 2025

Good for day to day ops, useless for real parameters

I have used Zenput to it's limits, I really enjoy it and it helps my organisation. If my wishes for the future where implemented, I don't think I would need to change software.

What they liked
  • Triggers, temperature, haccp, tests, tasks
Room for improvement
  • Can't change projects immediately
  • Does not take information from one form to the follow up form
  • Not able to add categories to sort forms
  • When user have access to edit form, they are forced to the web page
Why they chose it

"It was already in use."

Steven Y.

Verified User

Restaurants · 201-500 employees

Used daily for more than 2 years
Dec 22, 2025

This System Improves Operations

Form Setup - the walk through I received was excellent.

What they liked
  • It is clear cut and easy to use
  • The customization is powerful as well
Room for improvement
  • The grading - trying to get a Percentage or Total Score is difficult and time consuming to configure
  • If you make a mistake it is tough to find where you went wrong
Why they chose it

"Straightforward use, unlimited Forms and Users."

Mike Y.

Verified User

Restaurants · 201-500 employees

Used daily for more than 2 years
Dec 22, 2025

Very Effective Administration

Very good - a professional organization with the customer in mind.

What they liked

I am able to monitor the quality of my teams' performance with customized reports that allow me to dive into their successes and failures

Room for improvement
  • Some of the App functionality makes it difficult to review past reports
Why they chose it

"Zenput was cleaner and more effective. Sleek."

Tim O.

Verified User

Retail · 201-500 employees

Used daily for more than 2 years
May 28, 2026

Review for 50 convenience store sites

Overall I have used Zenput for nearly 6 years between 2 companies. The only other changes I would like to see is the ability to upload video from a store level computer and not just a user device such as a cell phone or iPad. This in fact would be an additional feature to expand what Zenput can do. If we had this ability, we could upload video from our CCTV system from an LP perspective. This could increase your overall revenue of what you can accomplish. I will take 5% of the gross for this idea. Thanks.

What they liked
  • The ability to have consistent standards company wide
  • The flexibility to create any forms I need
Room for improvement
  • The general ability to create/edit users and forms is a challenge and still struggle with
  • Also customizing forms to populate scores is still a challenge
Why they chose it

"With my long term use of Zenput, I would not even look at another product unless someone could capitalize on my ideas mentioned above."

Sherry-Ann W.

Verified User

Food & Beverages · 201-500 employees

Used weekly for less than 2 years
May 28, 2026

Feedback on Audits

Overall this software is very user friendly and practical in an operations setting.

What they liked
  • I like that it is easy to use
  • One improvement that could be made would be - When reviewing the table of contents to identify any missed questions it would be helpful if when you went back in you were taken directly to the unanswered questions rather than having to scroll through from the top to find the missing item
  • It would also be helpful if there is a question that you answer N/A to you still have the option to add a comment
  • Sometimes the reason for N/A is helpful to those who review the report after filing to know why a particular item was N/A
Room for improvement
  • There have been a couple of times when my Draft hasn't saved
  • I would like to be able to arrange my questions in each section in the order I want to do them
  • There is a lot of going from one end of the restaurant to the other allot back and forth several times if you are following the flow of the audit
  • For example if I'm in the cooler I want to audit all items for each section that pertain to the cooler
  • If we had the ability to set our own master template using all the items on the audit but being able to set the flow to what is practical inside each location

Jerry R.

Verified User

Retail · 501-1000 employees

Used daily for more than 2 years
May 28, 2026

One Stop Source

Very good product with excellent support, great response times.

What they liked
  • Creating and managing forms is simple
  • Implementation and training is an ease
  • Reduction in paper use and the ability to have the electronic record is outstanding
Room for improvement
  • Nothing difficult at all
  • The team at Zenput is quite helpful with advanced formulas

Sonu K.

Verified User

Restaurants · 201-500 employees

Used daily for less than 12 months
May 28, 2026

Very good software with great future

We are using this software on daily basis. Having triggers set reminds your team constantly what needs to be done and when your attention is required. It definitely makes your operations smooth.

What they liked
  • Their Customer support team is excellent, never had awaited long to get hold on
  • This software obviously has exciting features but need little more attention on small things which is not visible until you actually use them on daily basis
  • They also have Zenput labels software which I am personally fan of, had make our team's life so much easier
  • Great findings
Room for improvement
  • Sometimes it is not easy for those who are new to technologies
  • Should provide basic tutorials
Why they chose it

"Our company is growing rapidly in three provinces and we needed a reliable platform to manage our operations and routines. Also something which anyone can operate and keep eye from anywhere in the country. Zenput was something exactly what we were looking for."

Deanna P.

Verified User

Food & Beverages · 501-1000 employees

Used daily for less than 2 years
May 28, 2026

Data and Automation Made Easy

We have automated several processes and been able to capture useful data to continue enhancements and improvements.

What they liked
  • Zenput is user friendly and easy to administer
  • It captures data our organization needs to diagnose and correct issues and ensure an overall phenomenal experience for our Guests and Associates
  • With several features and automations, Zenput has changed the ease with which we and our operators do business
Room for improvement

The only wish I have on my list is the ability to admin the system from the app instead of my PC

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