Afton Tickets
Review of Afton Tickets Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Afton Tickets
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Afton Tickets Features
Afton Tickets Integrations
Customer Reviews
See why people love Afton Tickets
Jake S.
Verified UserEvents Services · 2-10 employees
GO AFTON!
Verified reviewer
- With Afton we feel like we’re not a customer but a friend to them
- The platform is easy to use, customers have no trouble, and we get paid fast
- There isn’t much to dislike here
- The events dashboard takes some getting used to but other then that it’s a breeze
ROBERT A.
Verified UserEntertainment · 2-10 employees
Afton Tickets
Excellent, great support and customer service
- Customer Service, Hand held scanning wands
Sometimes the scanning wands need to be re-set with a QR code and that slows down the line
Switched From
Using cell phones to scan slow and non secure
Dianne P.
Verified UserNon-Profit Organization Management · Self-Employed
Event ticketing for nonprofits
Wonderful! Our team has been amazing and always responsive.
- Katie is great
- We have a time zone difference, but she is always responsive
- Even when attending personal events or during her "off" time
- Reporting needs some work in my opinion
- I want to be able to get more detailed information on ticket sales on a daily basis
Why they chose it
"Connections. The sales rep is originally from Aiken, SC. Where we are located."
Tricia A.
Verified UserMusic · 2-10 employees
All around great experience!
The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide. They really help you to make sure your event is successful. We have no reason to look elsewhere for our future events. Many fans have given us very positive feedback about the quality of our shows.
- Its almost effortless to set up an event and build ticketing options
- Having the stream service + ticketing system all in one definitely saves time and effort
- The things I like most are the self-service options for creating experiences for your audiences, such as adding pre-show content, chat options and integrating with our Shopify store
- The tip jar features that allow different levels of viewer engagement was a great success to let our fans acknowledge and thank the amazing hard work from our tech and AV team members
- And most importantly, the quality of the stream is second to none for the audience
- And we have watched a lot of streamed events on many different platforms in the past 2 years
- There are always technical or glitchy issues that impact your the watch experience
- We've not experienced that with Afton
- It will be an even greater experiences and more convenient for our fans when Afton allows for multi-day event ticket bundling
- And it would be nice to include images in ticket options
- But, none of these things are a show stopper
- The quality of their platform from a user and audience perspective are worth working around these things
- Afton has done a great job taking in customer feedback and incorporating changes based on our needs
Why they chose it
"Initially we chose Afton for the ease and convenience to set up an event and their integrated ticketing system. Plus the promise of the reliability of their platform architecture. We chose to use Afton again because the technology lived up to their promise and we really enjoy working with them."
Lucas W.
Verified UserLeisure, Travel & Tourism · 201-500 employees
Excellent ticketing solution that includes options for other features
Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.
- Afton setup our account and after that the system was very easy to use
- We'd been using another service provider to manage our sales for what I would have expected to be a lower fee but their equipment costs keep racking up
- Afton includes all of that for you for your events deployment
- Honestly nothing, compared to our other system it was just much cleaner of a system across the board
- The laser scanning was well worth it
Switched From
Square changed the online interface again and I was going to have to "learn" a new system. Might as well switch to one that would allow touchless laser scanning, and inventory control.
Why they chose it
"It does the ticketing which everyone does and also more. It can assist with pre-sales of event concession tickets while tickets are being purchased, it can assist with early bird ticket sales... It's a whole package not just "tickets"."
Scott I.
Verified UserEvents Services · 11-50 employees
The best we've found so far.
Afton gave us the tool we need to track pre-sales and on site attendance in the event we needed to shut down sales.
- The system is very easy to use and train
- On site customer support is invaluable
- Marrys well with our social media planning and implementation
There were no features that worked against what we needed to accomplish with a ticketing agency
Why they chose it
"The additional tools and uses for their tracking."
Teresa S.
Verified UserEvents Services · 2-10 employees
Makes your ticketing easy and customizable!
My experience has been a positive one and their customer assistance is great!
- Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry
- They aren’t generic like most of the big online outlets
- They took the suggestions that I had for my clients and made them a reality
- I don’t have a lot of cons
- I guess the only one would be that it’s required to buy a special tickets if you want an event logo on the hard tickets
- They do offer an option that’s a generic Afton ticket so it’s really not that big of a con
Why they chose it
"I liked how their are several options that you can choose from for your ticketing needs and that I can customize tickets with sponsor logos. Their fees are more competitive then the common alternative products"
Traci B.
Verified UserPolitical Organization · 201-500 employees
Best Customer service Ever!
Exceptional.
- Afton is a great group of people to work with
- I say people cause they are a one on one company
- They keep in contact with you via email, phone or text
- You choose how to interact with them
- They reply to any questions you might have within a few hours or less
- I got my own dedicated person [SENSITIVE CONTENT HIDDEN] to help me with what ever I need
- I don't have to go through 4 -5 people each time, I deal with [SENSITIVE CONTENT HIDDEN] directly
- Fantastic group
- I don't have any cons - The only thing I had a bit of an issue with was answering specifics on a few of the questions regarding my ticket listing
- They are very thorough questions and I only had vague answers
- That is where [SENSITIVE CONTENT HIDDEN] came in
- I just emailed her my problems and she helped me solve them so I'd get the right information to my ticket purchasers
Switched From
We wanted more personalized service. Eventbrite never contacted me before to even offer help.
Ethan H.
Verified UserNon-Profit Organization Management · 51-200 employees
Great system and excellent support
A great experience. They were super helpful during setup, sales, and day of the event. We are planning on using them again for annual event this year.
- Really easy to work with
- Intuitive, and in the times I had a question, great support staff
- I honestly have no complaints about the software
Switched From
Daxko isn't a ticketing software, though we made it work.
Michael H.
Verified UserEntertainment · 11-50 employees
Afton Ticketing systme
Verified reviewer
- It is easy to use with a scanner or cell phone
- Nothing yet
- But I am sure something may come up eventually
Why they chose it
"Price per transaction. Ease of use and a representative to help guide me through the process."
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