Alloy Navigator
Review of Alloy Navigator Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Alloy Navigator
Alloy Navigator Screenshots
Alloy Navigator Features
Alloy Navigator Integrations
Customer Reviews
See why people love Alloy Navigator
Beth V.
Verified UserMental Health Care · 51-200 employees
Game-changing system for Equipment and Property tracking
Overall, I'm extremely pleased with Alloy Navigator and our experience so far. This system is going to facilitate our future growth. It has already saved us time and prevented property loss. Once we have it fully integrated into our workflows and are using all features, it will be indispensable to daily work life.
- The customization ability of Alloy is very impressive
- We have not found anything that we have not been able to change so that it suits our needs
- We are not even currently using Alloy to its fullest capacity yet and it has transformed workflows
- Being able to track property and equipment to remote employees within the different categories is so helpful
- I appreciate the flexibility of the system, once you learn the different levels of details it contains
- The customer support is fantastic and really responsive
- The training we received saved so many missteps when we were setting up the system
- I really felt prepared to go live
- Of course, we have made changes since startup as we realized different views or categorizations of items would work better, and the system makes it easy to adjust
- My favorite section is the Consumables section
- I am finding more and more ways to use this section
- I feel that once we integrate purchasing into our Alloy workflow, our data will be so invaluable
- The only real problem I've found so far is that the Inventory Items and the Equipment Lending Library don't sync
- This has been a little limiting, but the support team is working to correct that so I anticipate no problems in the future
- There is a big learning curve with Alloy if you have not worked with a similar system
- If you are new to Asset tracking systems, I highly recommend taking advantage of the training sessions
- They are very in-depth and will prepare you well
- Some of the categorizations required with Category and Type are a little redundant
- Especially in the Consumable Products section
- It took me several tries to figure out the best way to input these items to make them work for us
Janet M.
Verified UserEducation Management · 201-500 employees
Very good application. Would recommend it.
The application is a very easy to use and easy to navigate. Alloy, the company, have amazing support technicians making our experience a very positive one.
- It allows us to keep an up-to-date inventory with all the financial information
- It allows us to capture live equipment
- The reporting is not as good as I would like
- We would like to be able to have more custom reports for our department
Switched From
Too hard to track and manage our assets from the purchase point to eol.
Why they chose it
"We chose Alloy Navigator due to their support and ease of use."
Enzo P.
Verified UserComputer Hardware · 501-1000 employees
My review of Alloy Navigator
Overall, Alloy Navigator is a solid tool for IT management. It’s feature-rich and reliable, though the user interface could be more modern and easier to navigate.
- I liked how comprehensive Alloy Navigator is for IT service management
- It offers a great mix of asset management, help desk, and workflow automation, all in one platform, making it easy to manage IT processes efficiently
- The interface can feel outdated and a bit clunky
- It takes some time to get used to, and the customization options could be more flexible
Doron P.
Verified UserArchitecture & Planning · 51-200 employees
Doron's Alloy Review
Overall the application is solid, reliable. I have used it for the last 10 years and don't have plans of changing anytime soon.
- Software is reliable, user friendly and you get the results quickly
- Some built-in features are limited and require alterations
Switched From
We felt like that product quality was declining.
Why they chose it
"Was simpler to maintain and operate with better results."
Tracy M.
Verified UserWholesale · 201-500 employees
Solid product that meets all our needs
We've had a very positive experience with Alloy Navigator. The product just works and is a good fit for us. Support has been helpful the few times we've had to contact them.
- The feature set for the price is impressive
- It's a perfect fit us as a SME
- We've used Alloy Navigator for over 20 years and new releases come out on a regular basis
- We track asset purchasing, deployment and decommissioning via the software
- The creation and editing of service tickets is as simple or detailed as you want it to be
- We've created custom workflows for scenarios like a new employee onboarding, new workstation deployment, etc
The installed software for the on-premise version is a little dated looking, but the web interface, which we just started using, addresses that
atawoot s.
Verified UserHospitality · 51-200 employees
IT department
Verified reviewer
- The UX/UI looks good
- It's easy to understand, and the design maintains a consistent tone throughout
- Overall, it feels user-friendly
Eric O.
Verified User1001-5000 employees
Alloy does the job
The majority of our IT department lives inside Alloy. It is simple to use for the average technician and the user portal is good as well. The integration of software allocation and databases of all hardware on our network is a must.
- Alloy user portal and technician portals are easy to use - Runs quickly and smoothly - Easy to import users from AD - Email integration for alerts on new tickets and updates on existing tickets - Training that Alloy offers is well thought out and contains tons of information
- - Customer Support can take 1-3 days to get back to you - The backend of Alloy is very confusing
- Trying to change simple things can be extremely difficult since there is no search functionality and no documentation online
- - If you want custom features added it is going to cost a decent chunk of money
Sarath K.
Verified UserOil & Energy · 51-200 employees
Great Product, when it comes to IT Inventory & Asset Management.
Verified reviewer
- Our main objective on the job is to track down all the IT assets and Inventory for both deployed and Stock Items
- Alloy Navigator does the job perfectly and gives reports as the department needs
- Another interesting thing is that most of the areas of this product can be customized very easily according to the department's needs
- Users can easily report an issue by using the self-service SSO portal
- The help section can be provided for the self-service portal
Jeff W.
Verified UserPrinting · 51-200 employees
If keeping track of everything is what you want, this product is for you! And I mean everything!
Alloy keeps track of a ll of our inventory, software changes, support incidents, knowledge base, etc. The information in Alloy puts all the necessary information in one place to manage our IT environment easily and efficiently.
- Alloy can be as simple or as complex as you want it to be based on how you set it up
- The flexibility and depth are what I love most about it
- You can really keep track of everything in your IT environment and you can customize it to fit your specific needs
- Other products make you use their preconfigured categories and workflows, etc
- While Alloy comes preconfigured with almost everything you need, you can add or remove just about anything you want and build your own workflows to automate the system
- I find that the more flexible a product is, the more cumbersome it can be
- Since Alloy is extremely flexible, the set up can be a little complicated
- However, they have a great support team to help you when you need it
Vitaliy E.
Verified UserLaw Practice · 201-500 employees
Has good potential
My overall experience is good. I went head on into a huge mess that was not very well maintained. When the inventory, locations, and customers are up to date, then its much easier to manage.
- What I liked most about this software is how it can be integrated to sync with Active Directory which allows us to keep the inventory, locations, and customer tabs updated
- The more automation, the better
- The gui is kind of outdated and could be simplified, but that's speaking from being on an older version of Alloy Navigator
- There is not enough sync customization that can be manipulated or adjusted for AD sync
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