BookSteam

Review of BookSteam Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About BookSteam

BookSteam is an online appointment scheduling solution. It offers business and customer-facing functionality so that customers/clients can schedule appointments online, while businesses can manage these appointments on the backend. This solution offers online scheduling, database management, email and text message notifications and online payments. BookSteam creates a custom website for businesses that display business details, a list of services, client reviews and a "book now" button for accessing and scheduling appointments. The database management tool allows business to collect and manage customer/client contact information as well as appointment information and history. With this information in hand, businesses can send special offers for customers/clients who are overdue for another appointment. BookSteam also utilizes email and text reminders to keep clients up-to-date and connected, even while are on-the-go. Clients and staff members receive instant notifications for scheduled appointment. Finally, BookSteam offers online credit card payments feature. Specifically, this feature includes keeping cards on file, requiring a deposit as well as simply collec...

BookSteam Screenshots

BookSteam Features

Features of BookSteam
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
Access Controls/Permissions

BookSteam Integrations

Twilio logo
Twilio
Mailchimp logo
Mailchimp
Stripe logo
Stripe
Microsoft Outlook logo
Microsoft Outlook
PayPal logo
PayPal
Google Calendar logo
Google Calendar

Customer Reviews

See why people love BookSteam

5 Star
80%
4 Star
10%
3 Star
10%
2 Star
0%
1 Star
0%
Imran H.

Imran H.

Verified User

Information Technology and Services · 51-200 employees

Used weekly for less than 2 years
Dec 22, 2025

Time-Saving Solution: Unlocking Efficiency with BookSteam

Overall, BookSteam is a reliable and user-friendly appointment scheduling software that simplifies the booking process for businesses and enhances the customer experience

What they liked

One of the standout features of BookSteam is its customizable calendars, manage staff availability, and offer online booking options for clients

Room for improvement

Although BookSteam has a mobile app, the app lacks certain features and functionalities available on the web version

Allison F.

Verified User

Online Media · Self-Employed

Used weekly for more than 2 years
Dec 22, 2025

Amazing Booking System

I teach an online class to an international audience and I have never had any issues with using the system. I absolutely love it. It is user-friendly for all of my clients, even the ones who do not speak English!

What they liked
  • I’ve been using it for the last few years and I absolutely love it
  • I find it very easy to navigate and my clients find it very easy to use
  • I recently had to use the support system and received amazing service within minutes
Room for improvement
  • Nothing
  • I love it
  • I’ve never had any difficulties that could not be resolved through a simple email
Why they chose it

"Easier to use and set up, better pricing structure, Didn’t require a certain term of commitment"

Ekaterina S.

Verified User

Consumer Services · 2-10 employees

Used unspecified for more than 2 years
Dec 22, 2025

The best booking software for the lashes business

Verified reviewer

What they liked
  • I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back
  • Not only Booksteam is better priced, but in my opinion it is a better software overall
  • I really like the booking page design, it is very stylish
Room for improvement
  • One thing I would like is for booksteam to add Square integration
  • Otherwise it is a perfect platform
Switched From

Price increase

Cang S.

Verified User

Sports · Self-Employed

Used daily for less than 12 months
Dec 22, 2025

Missing features, some broken

App doesn't work well on Android. Customers unable to book their families/children while using packages, and because the kids don't have email addresses I have to use their parent's email, but I am not allowed to create accounts with the same email. Interface is confusing. The list of clients on a given class on the calendar has lots of buttons, I don't know what they do. Those buttons respond slowly. For some reason sometimes the visits are properly deducted from package, sometimes not. I think if the customer booked it themselves, it is, but if I added them manually it is not. But I had to figure this out. Nobody told me. It's pretty bad

What they liked
  • Inexpensive, responsive customer service
Room for improvement
  • Not good for clients who are children or families with children

Mark F.

Verified User

Alternative Medicine · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Booksteam booking

Verified reviewer

What they liked
  • How easy and intuitive the system is
  • I use it to setup our classes with the membership feature, it all works well
Room for improvement

It was very hard to find a software that does both, service and class booking while having recurring memberships setup

Lisa D.

Verified User

Arts and Crafts · 2-10 employees

Used daily for free trial
May 28, 2026

cool booking softwaree

Verified reviewer

What they liked
  • It’s a handy tool for booking appointments online
  • Saves time and keeps things organized for our Art school
  • Not perfect, but it does the job
Room for improvement
  • The app does not have a constant contact integration so I have to use Mailchimp since they have that
  • But that's not a deal breaker
Why they chose it

"It was a much better value compare to the other software (for the same features)."

Collin R.

Verified User

Arts and Crafts · 2-10 employees

Used daily for more than 2 years
May 28, 2026

Very good class reg application

Overall Booksteam has been a valuable addition to our art school. I recommend it!

What they liked
  • It's been a life saver for us, especially booking classes and accepting online deposits
  • Customers don't complain which means it's working well
Room for improvement
  • Small package only has 5 stuff members included, but it's fine
Switched From

Price is MUCH better, as I'm paying twice as less as mindbody

Dave S.

Verified User

Arts and Crafts · 11-50 employees

Used daily for less than 12 months
May 28, 2026

Perfect booker for our business

As an archery classes business, we have found Booksteam to be an incredibly useful tool for managing our appointment scheduling.

What they liked
  • The software is user-friendly and has streamlined our booking process, making it easy for our clients to schedule and manage their archery class sessions
  • The platform allows us to customize our availability, set up recurring appointments, and send automatic reminders, which has helped reduce no-shows
  • Additionally, the ability to accept online payments through Booksteam has greatly improved our operational efficiency
  • Overall, we highly recommend Booksteam for any business in need of reliable appointment scheduling software
Room for improvement
  • There is really nothing that we dislike about Booksteam so far, it's been great
Switched From

Calendly did not have class scheduling feature.

Flora D.

Verified User

Consumer Services · 2-10 employees

Used daily for less than 2 years
May 28, 2026

Booksteam class scheduler

Verified reviewer

What they liked
  • Booksteam class scheduling software makes running a dance studio so much easier
  • It lets students easily register for classes online and manage schedules
  • The Stripe integration is a big plus, payments are quick and automatic, so no more chasing after fees
  • Overall, it saves a ton of time for our studio
Room for improvement
  • Everything seems to be great so far
  • I especially like the memberships feature, it makes managing recurring students super easy

Janice W.

Verified User

Civic & Social Organization · 11-50 employees

Used daily for more than 2 years
May 28, 2026

Nice app for our yoga business

Verified reviewer

What they liked
  • As a yoga business, we love the booksteam scheduling app
  • It simplifies booking classes and private sessions for our clients
  • The online payment feature is incredibly convenient, allowing seamless transactions
  • Plus, the ability to offer various yoga courses directly through the app enhances our services and keeps our clients engaged
  • Highly recommend for any wellness business
Room for improvement
  • I would like for the waitlist option to be added, but it's not a deal breaker

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