Chekkit

Review of Chekkit Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Chekkit

Chekkit is a cloud-based reputation management solution that caters to service-oriented businesses such as dentists, chiropractors, brokers and more. Key features include campaign management, response management, review monitoring and sentiment analysis. Chekkit helps users to capture leads and save their website visitors' names and contact numbers. The solution also provides users with a live-chat widget that can be added to their websites and be used to respond to different customer queries. Additionally, Chekkit offers users negative feedback management functionality and an internal dashboard that helps them to keep track of their business procedures from a single place. It also provides users with mobile applications for Android and iOS devices. Services to users are offered on a monthly subscription basis that includes support via phone and email.

Chekkit Screenshots

Chekkit Features

Features of Chekkit
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History

Chekkit Integrations

PracticePanther Legal Software logo
PracticePanther Legal Software
CallRail logo
CallRail
Podio logo
Podio
Gmail logo
Gmail
Intercom logo
Intercom
Housecall Pro logo
Housecall Pro

Customer Reviews

See why people love Chekkit

5 Star
80%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
0%
Brent M.

Brent M.

Verified User

Oil & Energy · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

MacKenzie review

Great!

What they liked
  • All in one tool with customer relations management and a way to funnel reviews
Room for improvement
  • Occasionally, customers weren’t getting text messages
Why they chose it

"Cost"

Ryan D.

Verified User

Broadcast Media · 201-500 employees

Used daily for less than 12 months
Dec 22, 2025

Chekkit is one THE BEST SMS system that we've had

Over the last year, singing up with Chekkit has been a huge help to our company. Every interaction I have with the team is a pleasent one and I'm confident that they have my back when it comes to any request I have.Since originally signing up with 3 radio stations, we've grown with chekkit and have brought other brands on board.

What they liked
  • Above all of the great features provided by Chekkit, it is their customer support and service that really helps them shine and blows me away
  • Working with our representative and the team to come up with solutions to various issues is amazing
  • The team really understands what we are trying to accomplish with the system and work all hours of the day to make sure that we are taken care of
  • Find customer service like this is difficult, which makes me constantly recommend Chekkit to industry peers
Room for improvement
  • There are too many negatives with the Chekkit system, and whenever issues have happened, the team has had solutions along the way
  • We've broken Chekkit multiple times with the amount of engagement we get as a radio station and they constantly have our backs
  • The only negative I can say is that the insights and analytics with our accounts don't function the way that'd like, to properly see our analytics on demand (they are working on this though)
Switched From

ZipWhip was shutting down

Why they chose it

"Chekkit offers a better service and was a company we planned to build a long term partnership with."

Asha E.

Verified User

Health, Wellness and Fitness · 11-50 employees

Used monthly for less than 6 months
Dec 22, 2025

Ferris Lane Dental review

Experience is ok. A lot of patents won’t do the review even though they have consent at the appointment so that feels efforts are wasted.

What they liked
  • The thing I like the most is the access to other companies reviews
Room for improvement
  • The thing I liked the least is that there is no link between checkkit and my dental software and this haer is responsible for sending the review
  • It is sometimes hard to remember to send out a review but if there was a link between the two to have the patient selected without the user typing in all the info

Archie G.

Verified User

Construction · 11-50 employees

Used weekly for more than 2 years
Dec 22, 2025

Easy - Inexpensive to the point

It's easy and they are not trying to charge you an arm and a leg for review management. Way worth the price.

What they liked

This is great platform to have a chat available on the website and send review request easily, quickly to the point

Room for improvement
  • We would like a better, bigger chat symbol on our website
Switched From

Cost and easy of use. It's a fraction of other applications and we do not need the glitter and glam. We do good work and this is easy to ask for reviews

Why they chose it

"All of the above. It checks all the boxes of our needs I'm a simple, economical product"

Harold D.

Verified User

Furniture · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Love Chekkit

Our experience with Chekkit has been awesome, highly recommend it

What they liked
  • I can answer most questions when I am at home or the cottage
Room for improvement
  • No complaints about Chekkit at all, it does everything we need it to do
Switched From

Less expensive and is a Canadian company versus an American company

Paul S.

Verified User

Construction · 11-50 employees

Used daily for less than 2 years
May 28, 2026

Great product with great price to match

Easy to use and transfer the inquiries to others in the organization seamlessly.

What they liked
  • Easy to set up and implement
  • No downtime since we implemented over a year ago
  • Great value for the features and service provided
Room for improvement

Would like the populate function for the mobile app like the desktop version to find the templates quicker

Switched From

Podium was 5x more expensive for the same features.

Trent R.

Verified User

Real Estate · 11-50 employees

Used daily for more than 2 years
May 28, 2026

No Brainer Product for Reviews and Text Communication

For the price, it is a no brainer for a small business that has customers that like to text questions.

What they liked
  • I like that our office number is also a number that can be texted
  • All communication can go to a general inbox that can be assigned to a team member
Room for improvement
  • I have no complaints with Chekkit
  • It has met all our needs for this area of our business
Switched From

Podium was expensive. It was the exact same product as Chekkit for 4-5x the cost. You are also on a contract with Podium and you are not with Chekkit.

David B.

Verified User

Health, Wellness and Fitness · 2-10 employees

Used daily for less than 12 months
May 28, 2026

Chekkit makes texting visitors and customers EASY!

Our regulars customers can leave messages and know that we will reply with the information they need. Our new visitors see that there is someone at the other end providing answers to their questions rapidly.

What they liked
  • With Chekkit, we can be reached quickly and therefore respond just as fast
  • There is a trace of texting correpondance
  • The service is great and the whole system is easy to use
Room for improvement
  • Nothing to report all has been fine since day one
Switched From

It did not provide the ease of use. The options that Chekkit have are far superior.

Alex W.

Verified User

Retail · 11-50 employees

Used daily for less than 2 years
May 28, 2026

Chekkit at Wrights Furniture

Verified reviewer

What they liked
  • Chekkit is easy to use, scalable, and a great value
  • We can send product photos and pricing directly to the customer and use the text conversation as a makeshift quote sheet to reference
  • Customer Service is great
  • [SENSITIVE CONTENT HIDDEN] are quick to respond with any issues or questions
  • We can also bulk upload review requests to collect online reviews on facebook, google, and more
Room for improvement

I would like to be able to do group messaging and send more than one photo at a time

Switched From

While Podium was a great platform, it offered features that we were paying for and did not necessarily need.

Why they chose it

"price, easy of use, and functionality."

Verified Professional

Consumer Services · 51-200 employees

Used monthly for less than 2 years
May 28, 2026

Chekkit works!

Largely excellent! A few minor issues have come, but the support staff appears to be right on it, from billing to more technical matters. Long story short, they are a valued partner that helps our brand reputation eclipse that of our competitors in five US states.

What they liked
  • We use Chekkit for soliciting client reviews via text and email, and the integration with our Google My Business and Facebook pages is remarkably slick and easy to use
  • While Chekkit has many other features, getting reviews with a one-stop, predictable, effective solution is as good as it gets
Room for improvement
  • Like all software providers, Chekkit occasionally makes updates that need your attention so the features continue to work smoothly as intended
  • I would say a little communication or announcement would be appreciated
  • However, having said that, most of the changes have been easy and intuitive to figure out and solve for
Why they chose it

"Price and the fact Chekkit is a Canadian company. [SENSITIVE CONTENT HIDDEN] also appear willing to form a relationship."

Write a Review

Share your experience to help others make better decisions.

(0/5 Stars)

Decision Context

Popular Chekkit Alternatives

Main Product
Chekkit
Chekkit
Overall Rating
Rating 4.8
Pricing
Starting at $149.00 per month
Learn More
Alternative Product
Birdeye
Birdeye
Overall Rating
Rating 4.7
Pricing
Pricing available upon request
Learn More
Chekkit

Chekkit

4.8
Pricing
Starting at $149.00 per month
Visit Website

See what companies are saying about Software Advice

Great
Based on 619 reviews
Trustpilot
Professional Service

This is very useful service. The company presents itself in a very professional manner.

Ansuya, 1 hour ago

Subscription Successful!

You've been added to our newsletter.