ChurchTrac
Review of ChurchTrac Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ChurchTrac
ChurchTrac Screenshots
ChurchTrac Features
ChurchTrac Integrations
Customer Reviews
See why people love ChurchTrac
Tom W.
Verified UserReligious Institutions · 11-50 employees
What a Great Surprise
So far using ChurchTrac has been incredibly easy. From the online and call support to the ease of use and complete functionality I can't say enough good about using this product. ChurchTrac people have been a pleasure to work with.
- The price for the functionality is truly amazing
- It basically has the majority of capabilities you need to run a church in todays technology driven environment
- A little more freedom with some report modification,
Switched From
Needed for capability and accounting was included
Why they chose it
"Price and functionality were the driving consideration. Also, their company mission is very good as well"
Bill H.
Verified UserReligious Institutions · Self-Employed
Feature Rich Church Administration
As the Senior Pastor of my church, I have wanted to get several things in place for our congregation for a while now. Church attendance tracking, a church app, and a prayer wall were all on my wish list. After just a couple of weeks with ChurchTrac, I have been able to get all three of these things up and running with minimal effort.
- The Church Connect app is very good
- The cards are super
- The attendance module works well and is fairly intuitive
- The product is comprehensive and feature rich
- Initial setup is relatively easy
- Admin user additions and permission control is stellar
- Navigation through the product on the web in the administrative interface can be less than intuitive
- There needs to be a clear 'backward path' to make the interface feel more like an application than a web page
- Having the ability to bulk import people without reaching out to ChurchTrac would be nice for more tech-savvy users
Switched From
ChurchTrac is easier to use, cheaper, and has a better app.
Why they chose it
"Gloo was not extensive enough. Tithely feels geared around giving only."
Ryan R.
Verified UserReligious Institutions · Self-Employed
Churchtrac is the best thing ever!
We love it! It's so affordable and it scales so easily!
- The ease of use and all the features
- I love how easily it scales
- I really don't have any complaints
- We love it a
Switched From
The software the church had was outdated and very difficult to use.
Why they chose it
"Cost was a huge factor. Churchtrac includes Everything for a lower price."
Mark N.
Verified UserReligious Institutions · 2-10 employees
not the best experience
Everything is taking too long to do. As a former programmer, I would suggest "user acceptance testing.
- I am happy with the accounting
- I recently joined and stepped back to Dec 1, and have process though December and Jaunary Checking accout, and plan to do Credit Card and Brokerage Acct (to accept gifts of Stock)
- Not finding great value ChurchTrac youtube video
- I have yet to be able to load Church Connect app, I really do not like the access to accounts and giving must go through the Connect app to configure for ACH
Switched From
cost, desire for better web site @@@@@@@@@@@@@
Doreen K.
Verified UserReligious Institutions · 2-10 employees
Can't Love It More!
Overall, ChurchTrac--both the software AND the support team--has been excellent. As a 20+ Software Test Engineer in both the federal and private sectors, I can honestly say that ChurchTrac is one of the best, most user-friendly, and thorough softwares I've ever worked with. The support articles and videos are outstanding, and what VERY few things aren't covered or need further clarification are all answered by support staff (live, not bots!) who are lightning-quick and extremely friendly and knowledgeable. And all that for a very reasonable cost! I just can't speak highly enough about the entire ChurchTrac team, the product, and their brand-new app. I HIGHLY recommend ChurchTrac to any and EVERY church that's looking for a church financial and/or management tool!
- ChurchTrac does everything we need for management of our church's finances and membership rolls, plus more
- It's all presented in a very clean, clear format; is easy to use; and has GREAT support features
- There's not really anything that I don't like about ChurchTrac
- If I could tweak anything--and I've already suggested this to the developers a couple of times--it would be to allow automations to be set for quarterly and semi-annual actions, not just daily, weekly, monthly, or annually
- Trying to remember to pause and unpause automations for quarterly and semi-annual transactions (to reduce the need to fully recreate the transactions each time) can be difficult and is easily forgotten, which makes the financials a bit harder to reconcile when transactions appearing (or not appearing) in ChurchTrac don't match what the bank accounts show
Switched From
We needed to reduce duplicative entry of both financial and membership information, and improve the time and effort needed to create donation statements, while still staying within a very tight budget.
Why they chose it
"The other products were either too expensive and/or simply too powerful/complicated for our needs."
Cheryl G.
Verified UserReligious Institutions · 2-10 employees
My Accounting Buddy
I started with our church as the business administrator without any background in accounting. ChurchTrac has been such a blessing to me. It is so user friendly that I was able to pick up on it pretty quickly. It is easy to correct a mistake if you make one and the support team is fabulous!
- ChurchTrac is very user friendly
- I would choose this program over other accounting software like Quickbooks
- When running reports, it usually takes me several tries to get the one I need
- The description for the reports is a little generic for someone without an accounting background
Switched From
It wasn’t a good fit for our church to have someone of site manage our finances.
Jerrod W.
Verified UserReligious Institutions · 2-10 employees
Great service. Great product. Great value!
Churchtrac has always been a great product since I started with it years ago. It seems like every year, they improve and expand their product. We are a small church and it does everything we need.
- Churchtrac is a great product at a great price
- I researched many other solutions and they give you the best value for what you get by far
- I have had them for years, and they keep adding more
- We are a smaller church, but it works great for us
- There is no phone support
- But their email support is very quick in their replies
Switched From
It fit our needs better for giving records, funds, and accounting.
Why they chose it
"better product, cheaper, and much more user friendly for our small church accounting person to use (with little to no financial training)"
Linda F.
Verified UserNon-Profit Organization Management · 2-10 employees
Easy to Navigate and Cost Effective
Customer service is the very best! Turn around is usually no longer than a day after submitting a question.
- It is stress free, easy to navigate between sites and find what I need
- Customer service is prompt and eager to help
Totals need to be at the end of gross amount received, fee charges and net amount for monthly totals
Switched From
Reading the reviews in Captura and comparing the features.
Why they chose it
"Ease of use and the recommendations of others."
Jason N.
Verified UserReligious Institutions · 2-10 employees
Works great
I love it, it works great and has all the tools we need. It is setup to where we can access it from more than one computer.
I enjoyed the fact that it was not a monthly subscription and based on the size of the organization
- The interface was hard to train others on
- Also, the changes made at times confused some of our users who are not very computer literate
Why they chose it
"Better pricing and functionality without being too confusing for users."
Georgianna M.
Verified UserReligious Institutions · 2-10 employees
Quick Response
Great for my job at the church. It was easy to get started. My Pastor uses other parts of the program. As we grow I'm sure it will be even more useful.
- As the Church treasurer with no formal accounting training, the best thing about ChurchTrac is the almost instantaneous answer to any questions I have
- Thanks, ChurchTrac
- I have not learned how to set up my own forms
- I'm sure there is website that could instruct me
- I will look it up for the future
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