Collect!
Review of Collect! Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Collect!
Collect! Screenshots
Collect! Features
Collect! Integrations
Customer Reviews
See why people love Collect!
Michelle B.
Verified UserAirlines/ Aviation · 2-10 employees
Collect for us
This has helped us be more efficient in collecting outstanding debts.
- It is extremely user friendly, and very customizable if you know the coding
- has a very limited rang of payment processors pre programed into the system
- need to pay for a custom programing to integrate other processors
- Most people in customer support dont know how the program works
Justin W.
Verified UserFinancial Services · 11-50 employees
Highly recommend this extremely flexible highly customizable debt collection software!
I have been in this industry for 17 years. Very highly recommend this software to anyone in the Debt Collection / receivables management industry.
- I love how flexible this software truly is
- It is probably the most customizable solutions available that can adapt to your companies’ specific processes, needs, and or procedures
- I also love how simple they’ve made patching/updating the software
- Very impressive considering how flexible and customizable everything is
- I feel Collect
- went above and beyond to make sure their clients understood and maintained compliance with the new Laws and regulations taking effect in 2022 & 2023
- The initial setup can be a little tricky
- I highly recommend learning about all the features Collect
- has to offer
- It is very important to take your time planning out the configuration and customization's for your setup
- Spending this extra time planning in the beginning (before data conversion) will make you system much more efficient and save so much time in the future 😊
Andy C.
Verified UserConsumer Services · 51-200 employees
Review of Collect!
Verified reviewer
- Collect
- is straight-forward and efficiency about working accounts, adding notes, and adding payments
- Collect
- doesn't enforce referential integrity so users can enter statuses, contact codes, note codes, etc
- that don't fit with other codes within the system
- This can cause confusion when querying the database
Michael D.
Verified UserFinancial Services · Self-Employed
Collect! saved the day!
My existing system was on the way out & the vendor made it clear they were not interested in working with small to medium sized firms going forward. I got onboard with Collect! just as my system was about at the end of its' useful lifespan. With the help of the fine technicians @ Collect!, I was not only able to migrate & save my existing system to Collect!, I was also able to expand it to the point where I now have more functionality & productivity at my disposal than at any other time in the 29+ year life of my business. The costs are reasonable & the staff is responsive & very easy to work with. I highly recommend this product & as the title of the review indicates, they really saved the day for me.
- I like the straightforward user interface
- It is highly customizable & allows me to tailor solutions for my clients directly, without the additional cost of special project programming
- It is fast, accurate, affordable & serves all my business needs
- I came to Collect
- after using a different software solution (1 of the major software vendors to the North American collection industry) for about 25 years
- There is a learning curve when attempting to apply existing strategies & tactics to Collect
- & the online documentation didn't always answer all my questions
- If you do decide to use this software for your business, I would absolutely recommend that you include an implementation & support package that best fits your needs, based upon the size of your business
Brad K.
Verified UserFinancial Services · 2-10 employees
Packed with Features
Verified reviewer
- Collect is affordable, packed with features and has grown with me from 2 users nearly 20 years ago to 15 users today and I know of others who have far more users on the software
- It has the ability to automate complex tasks and Collect's support team is always willing to find a solution to make things easier
- Collect works hard to keep the software current and is constantly improving "old" functionality and adding new functionality
- The ability to create reports, letter templates and more is limitless
- Unfortunately, the report layout is not ideal
- We've found ways to organize things in the library but there's room for improvement for sure
Why they chose it
"Equal or greater features for far less money and ease of use."
DeMetrius B.
Verified UserFinancial Services · 2-10 employees
Collect Debt Collection Software
Verified reviewer
- The key is the robust collection features, payment integrations, and Reg F compliance features
- The Customer service and technical support are amazing
- The development is constantly working to implement new features
Chris D.
Verified UserFinancial Services · 11-50 employees
Look no further; This is it!
99% paperless collection agency! Everything is where you need it and where it can be found. No lost or missing documents. All stored more securely. Disk space is cheaper than real estate. With a little bit of work -flow mapping and a couple of hours of custom programming by Collect! has resulted in replacing cheque runs and paper statement remittances to clients with e-statements and EFT direct deposits by batch. Massive savings in admin time, postage, and banking costs. Improved margins and greater security.
- Logical, simple & straight forward product right out of the box
- Incredibly flexible to customize to your client requirements and work flow by yourself or, with the help of Collects
- humble and down to earth support staff
- Robust help pages (that continue to grow) makes it easy
- The recent change to have Collect
- running on SQL database bodes well for a bright future and robust future development
- Although having well indexed help pages it is sometimes a bit of a struggle to research and find exactly what you are looking for if you are not exactly sure of the technical name within the Collect
- universe
- This however I accept as more of a "me" limitation than a Collect
- limitation
Why they chose it
"Flexibility, cost, and most importantly the incredibly responsive and humble staff on the Collect! team."
Alexandria G.
Verified UserConsumer Services · 2-10 employees
Collect review October 30, 2023
I’ve been using Collect for more than 23 years. I have no plans on using or switching to a different system for my collection agency. They know what they are doing and that’s why I’ve stayed with them.
- I’ve been using collect for 23 years
- I’m happy with the product
- They’re always there to support me when I need help with something that’s not working correctly or to implement changes that are being made through the law
- Not too much I can say bad about collect
- Once you get used to it it works like a dream
Sue S.
Verified UserFinancial Services · 2-10 employees
Collect Review
Great
- Support staff are AWESOME ; Collect features are easy to learn
- None that I am aware of - support staff handles all minor challenges
Switched From
recommendations
Why they chose it
"Recommendations, ease of use"
Rishi S.
Verified UserFinancial Services · 5001-10000 employees
Good app to collect data
Verified reviewer
- App is highly accurate, do rapid data collection, highly reliable
- It is difficult to access local data and often it is out of date
Popular Collect! Alternatives
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.