Covideo

Review of Covideo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Covideo

With Covideo, users can record, send, and track videos easily. It includes deep analytics that provides real-time results and instant insights. It helps staff members turn leads into conversions, condense their sales cycles, and close more deals. When users record from their smartphone or computer, they can share their videos via email, SMS text, social media, or your CRM. Plus, Covideo integrates with several third-party applications, including Salesforce, LinkedIn, Chrome, Office 365, Gmail, and more.

Covideo Screenshots

Covideo Features

Features of Covideo
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications

Customer Reviews

See why people love Covideo

5 Star
90%
4 Star
0%
3 Star
10%
2 Star
0%
1 Star
0%
Tyson C.

Tyson C.

Verified User

Higher Education · 501-1000 employees

Used daily for more than 2 years
Dec 22, 2025

Easy to use and a convenient way to personally connect with clients.

My relationship with my specific clients has improved significantly thanks to Covideo. I've received exponentially more appreciative feedback for personal video messages than I ever received for previous email messages that did not contain a video.

What they liked
  • Sometimes an email is just too impersonal
  • Using Covideo allows me and my team to offer personalized messages quickly and easily
  • Whether you use Covideo's imbedded video recording abilities or import videos recorded outside of Covideo, the system allows for easy editing and offers several tools designed to improve the the effectiveness of each video message
  • I recommend Covideo without reservation to anyone who wants to boost their client engagement efforts
Room for improvement
  • There is only one feature missing based on how I use the product and it is minor compared with the robust features already offered
  • The Outlook integration needs to allow for removal or editing of the text automatically inserted into the message when a Covideo recording is added to the body of the email

Natalie L.

Verified User

Education Management · 11-50 employees

Used daily for less than 12 months
Dec 22, 2025

Covideo, bringing professionalism and the personal touch to higher education

I will continue to implement it no matter where I am working if it is in the budget!

What they liked
  • Not only was this software incredibly easy to use, training others to utilize this feature takes minutes, instead of hours
  • We love that we can use to it record ourselves so that our customers can get to know us on a more personal basis, but we also love that we can record parts of our campus so that the customer gets to know what they could be investing their time and money in
  • The customer service is also incredible
  • Covideo is quick to respond to any issue, and has not had any troubles helping us brainstorm ways to utilize their features to help improve our business
Room for improvement
  • There is nothing that I can think of that I dislike about this app
Why they chose it

"It was much more user-friendly and easy on the eye. The features were more enhanced and not clunky."

Dawn E.

Verified User

Consumer Goods · 5001-10000 employees

Used daily for less than 6 months
Dec 22, 2025

Covideo great for followup videos

It is fairly easy to use. You can email & text the videos

What they liked

Being able to embed the uploaded videos to your CRM with all your website info and headers is a great function

Room for improvement
  • There are some glitches when uploading
  • Not being able to close the app while the video is uploading

Ariel T.

Verified User

Automotive · 51-200 employees

Used daily for free trial
Dec 22, 2025

Efficient way to build rapport!

Great way to build rapport with customers! When following up with new sales leads, time is of the essence. It is efficient and convenient to include a quick introduction video vs sending emails with the same information. Great product!

What they liked
  • Engaging, personalized introductions that our customers appreciate
Room for improvement
  • I do not have any issues regarding Covideo

Rodger P.

Verified User

Non-Profit Organization Management · Self-Employed

Used daily for less than 6 months
Dec 22, 2025

Covideo is a game changer

Overall, my experience with Covideo has been wonderful. Thought I am a fairly new user, the number of positive responses I have received from clients and organization partners has been overwhelming.

What they liked

Intuitive, value for cost, customer service, versatile, results oriented, implementation strategies provided by Covideo staff

Room for improvement
  • Not enough people are using this tool
  • Industry specific portals/branding/implementation strategies is a little light
Why they chose it

"All around better product and service"

Darrell J.

Verified User

Automotive · 501-1000 employees

Used daily for more than 2 years
May 28, 2026

I think it's the best kept secret in the car business

Very good.

What they liked
  • Great tool, Good Training , Responsive Staff, Affordable and effective
  • A real No brainer in my book
  • ROI is fantastic
Room for improvement
  • No cons, The few problems we've had were out of their control, but they still walked us through ways to address it
  • Even offered to add that to their Monthly training classes for us
Why they chose it

"The total package was better. They seem to be more polished and have a deeper understanding of the needs of car dealership."

Ryan S.

Verified User

Retail · 11-50 employees

Used daily for more than 2 years
May 28, 2026

Best way to engage with lead prospects & throughout the sales cycle

Engagement, feedback, common questions, etc...

What they liked
  • I use CoVideo daily in my sales position
  • From initial reach, to demos, to answering difficult questions and beyond
  • I get compliments all of the time from prospective partners on how much they loved my video
  • The more you do them, the easier it becomes too
  • It is second nature to me to make a video and I really enjoy making them
  • I send a Covideo for every proposal I send, answering long questions I get from leads, as well as using the same emails to explain common questions
  • Overall, I highly recommend Covideo not only from a sales perspective but also from an Account Management perspective as well
  • In these days of remote work, it is essential to give the human face-to-face interaction
Room for improvement

The only improvement request I have is adding functionality to know which email address watched and opened the video

Kate C.

Verified User

Human Resources · 201-500 employees

Used daily for less than 2 years
May 28, 2026

GMS Loves Covideo

Internally Covideo has allowed our team to resolve so many technical issues by quickly sending over a quick video of what's going on, rather than trying to send a plain text email over explaining the problem. Our organization has also expanded to 10 new locations, so Covideo has helped make communication office to office extremely easy and efficient so we are all getting the same message. Externally our prospects and customers love getting videos, the feedback has been phenomenal! We know Covideo's software has helped closed multiple sales because of the level of personalization that other competitors just are doing.

What they liked
  • The ease of use with Covideo's software is by far the biggest advantage to our sales team of over 200 users
  • Implementation and adoption has been a breeze for us because of the customer services along with how easy the software is to use
  • We have so many success stories from our sales team and get amazing feedback from customers on how they have never seen such personalized marketing
Room for improvement
  • N/A - we haven't had any "cons" to the software
  • We love it all
Why they chose it

"The ease of use and level of customer service."

Philip G.

Verified User

Education Management · 51-200 employees

Used daily for less than 2 years
May 28, 2026

How Covideo Changed our World!

Overall, I'm very pleased with how covideo has helped us reach our target market utilizing inquiry requests, new applicants, connecting students to faculty, and creating how-to videos for new students to navigate the onboarding process.

What they liked
  • I love the ability to personalize videos for inquiries, how-tos, messages to faculty and staff, and I utilize it as an instructor of hybrid and online delivery courses
  • I appreciate the ability to customize and keep CTAs current and relevant to the user
Room for improvement
  • Sometimes there is a lag, likely due to bandwidth
  • I do notice this moreso when I'm in office rather than when I'm working from home
  • I've also noticed that if the video exceeds 1:30 seconds, I often have to re-create it due to spinning and spinning/refreshing
Stephen W.

Stephen W.

Verified User

Higher Education · 51-200 employees

Used daily for less than 6 months
May 28, 2026

Most "Personalization" You Can Ever Put in an Email

Overall, this is helping me reach prospective MBA students more personally than before. I used to think emails were less intentional than other outreaches, but now this is my most intentional and convenient platform!

What they liked
  • The simplicity of recording and sending
  • It's so simple my grandma could figure it out
  • And that's saying something
Room for improvement
  • I'd like the teleprompter to be less difficult to test
  • Rarely do I use it anymore since I can't get the rate just right

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