Covideo
Review of Covideo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Covideo
Covideo Screenshots
Covideo Features
Customer Reviews
See why people love Covideo
Tyson C.
Verified UserHigher Education · 501-1000 employees
Easy to use and a convenient way to personally connect with clients.
My relationship with my specific clients has improved significantly thanks to Covideo. I've received exponentially more appreciative feedback for personal video messages than I ever received for previous email messages that did not contain a video.
- Sometimes an email is just too impersonal
- Using Covideo allows me and my team to offer personalized messages quickly and easily
- Whether you use Covideo's imbedded video recording abilities or import videos recorded outside of Covideo, the system allows for easy editing and offers several tools designed to improve the the effectiveness of each video message
- I recommend Covideo without reservation to anyone who wants to boost their client engagement efforts
- There is only one feature missing based on how I use the product and it is minor compared with the robust features already offered
- The Outlook integration needs to allow for removal or editing of the text automatically inserted into the message when a Covideo recording is added to the body of the email
Natalie L.
Verified UserEducation Management · 11-50 employees
Covideo, bringing professionalism and the personal touch to higher education
I will continue to implement it no matter where I am working if it is in the budget!
- Not only was this software incredibly easy to use, training others to utilize this feature takes minutes, instead of hours
- We love that we can use to it record ourselves so that our customers can get to know us on a more personal basis, but we also love that we can record parts of our campus so that the customer gets to know what they could be investing their time and money in
- The customer service is also incredible
- Covideo is quick to respond to any issue, and has not had any troubles helping us brainstorm ways to utilize their features to help improve our business
- There is nothing that I can think of that I dislike about this app
Why they chose it
"It was much more user-friendly and easy on the eye. The features were more enhanced and not clunky."
Dawn E.
Verified UserConsumer Goods · 5001-10000 employees
Covideo great for followup videos
It is fairly easy to use. You can email & text the videos
Being able to embed the uploaded videos to your CRM with all your website info and headers is a great function
- There are some glitches when uploading
- Not being able to close the app while the video is uploading
Ariel T.
Verified UserAutomotive · 51-200 employees
Efficient way to build rapport!
Great way to build rapport with customers! When following up with new sales leads, time is of the essence. It is efficient and convenient to include a quick introduction video vs sending emails with the same information. Great product!
- Engaging, personalized introductions that our customers appreciate
- I do not have any issues regarding Covideo
Rodger P.
Verified UserNon-Profit Organization Management · Self-Employed
Covideo is a game changer
Overall, my experience with Covideo has been wonderful. Thought I am a fairly new user, the number of positive responses I have received from clients and organization partners has been overwhelming.
Intuitive, value for cost, customer service, versatile, results oriented, implementation strategies provided by Covideo staff
- Not enough people are using this tool
- Industry specific portals/branding/implementation strategies is a little light
Why they chose it
"All around better product and service"
Darrell J.
Verified UserAutomotive · 501-1000 employees
I think it's the best kept secret in the car business
Very good.
- Great tool, Good Training , Responsive Staff, Affordable and effective
- A real No brainer in my book
- ROI is fantastic
- No cons, The few problems we've had were out of their control, but they still walked us through ways to address it
- Even offered to add that to their Monthly training classes for us
Why they chose it
"The total package was better. They seem to be more polished and have a deeper understanding of the needs of car dealership."
Ryan S.
Verified UserRetail · 11-50 employees
Best way to engage with lead prospects & throughout the sales cycle
Engagement, feedback, common questions, etc...
- I use CoVideo daily in my sales position
- From initial reach, to demos, to answering difficult questions and beyond
- I get compliments all of the time from prospective partners on how much they loved my video
- The more you do them, the easier it becomes too
- It is second nature to me to make a video and I really enjoy making them
- I send a Covideo for every proposal I send, answering long questions I get from leads, as well as using the same emails to explain common questions
- Overall, I highly recommend Covideo not only from a sales perspective but also from an Account Management perspective as well
- In these days of remote work, it is essential to give the human face-to-face interaction
The only improvement request I have is adding functionality to know which email address watched and opened the video
Kate C.
Verified UserHuman Resources · 201-500 employees
GMS Loves Covideo
Internally Covideo has allowed our team to resolve so many technical issues by quickly sending over a quick video of what's going on, rather than trying to send a plain text email over explaining the problem. Our organization has also expanded to 10 new locations, so Covideo has helped make communication office to office extremely easy and efficient so we are all getting the same message. Externally our prospects and customers love getting videos, the feedback has been phenomenal! We know Covideo's software has helped closed multiple sales because of the level of personalization that other competitors just are doing.
- The ease of use with Covideo's software is by far the biggest advantage to our sales team of over 200 users
- Implementation and adoption has been a breeze for us because of the customer services along with how easy the software is to use
- We have so many success stories from our sales team and get amazing feedback from customers on how they have never seen such personalized marketing
- N/A - we haven't had any "cons" to the software
- We love it all
Why they chose it
"The ease of use and level of customer service."
Philip G.
Verified UserEducation Management · 51-200 employees
How Covideo Changed our World!
Overall, I'm very pleased with how covideo has helped us reach our target market utilizing inquiry requests, new applicants, connecting students to faculty, and creating how-to videos for new students to navigate the onboarding process.
- I love the ability to personalize videos for inquiries, how-tos, messages to faculty and staff, and I utilize it as an instructor of hybrid and online delivery courses
- I appreciate the ability to customize and keep CTAs current and relevant to the user
- Sometimes there is a lag, likely due to bandwidth
- I do notice this moreso when I'm in office rather than when I'm working from home
- I've also noticed that if the video exceeds 1:30 seconds, I often have to re-create it due to spinning and spinning/refreshing
Stephen W.
Verified UserHigher Education · 51-200 employees
Most "Personalization" You Can Ever Put in an Email
Overall, this is helping me reach prospective MBA students more personally than before. I used to think emails were less intentional than other outreaches, but now this is my most intentional and convenient platform!
- The simplicity of recording and sending
- It's so simple my grandma could figure it out
- And that's saying something
- I'd like the teleprompter to be less difficult to test
- Rarely do I use it anymore since I can't get the rate just right
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