DealHub
Review of DealHub Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About DealHub
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DealHub Features
DealHub Integrations
Customer Reviews
See why people love DealHub
Thomas R.
Verified UserInformation Technology and Services · 10000+ employees
The best resource for specific needs
This tool has been useful for various tasks such as electronic signatures, providing detailed analysis, and offering exceptional customer service. Moreover, it has not only facilitated my work but also enhanced the efficiency of the entire sales team.
- DealHub can be customized to fit a wide variety of use cases and specific needs
- I like it because it makes it easy to work with and automate document signatures through its tool, and it also has configurations for sales processes
- The only thing I don't like about DealHub is that its interface can be a bit heavy
- However, with a bit of patience, it becomes efficient to work with
Alex M.
Verified UserInformation Technology and Services · 201-500 employees
Dealhub has reduced 80% of deal errors for a SAAS business
Dealhub as a company has been great. The whole team has gone out of their way to help us. The product has reduced errors at the back end by about 80%. The approval workflows have given visibility to management about discounting practice and it has allowed us to automate this process. One of the big learnings is that if you are looking at changing your ERP and getting a CPQ, do the CPQ first, then change ERP. We did things the other way around and the ERP conditioned far too much of our CPQ implementation. We are managing subscriptions, this was the most painful thing to have to map into the CPQ, and a large part of the pain was with how we needed to work within the constraints of our ERP.
- the guided selling process was key for our team
- Previous process was wide open and too many errors would happen, meaning that fixing them was tedious and time consuming
- We use HubSpot and the integration is quite good
- It is quite blank slate
- The platform requires everything to be built from scratch
- Luckily we had a great implementation team to help us build
- Some of the logic takes getting used to, and the "table builder" for Dealroom and PDFs is not easy to modify because there is no GUI, it is column widths and trial and error
Switched From
We couldn't guide the quoting process. Both tools provide a very open way of quoting and required the sales team to know the pitfalls and to operate honestly. Honesty wasn't a problem, but remembering to do everything right is hard and they would often forget a step and it would cause issues on the back end.
Why they chose it
"Subskribe looked really good, but at the time we looked it wasn't quite mature. In the next year or two I would expect it to be. Dealhub (and Subskribe) were the only products that had a modern user interface, could handle complex approval workflows (we needed line item level approvals as well as overall deal level approvals) and could handle multi-currency. Another important factor was working directly with the software company that built the product, not through a partner. We excluded the others because they didn't feel modern (Mobileforce) or have the functionality we required (eg. Cacheflow didn't have line item approval workflows, but they might have since updated this). Oneflow was a competitor to Pandadoc, which are not CPQs, but are good document tools."
Margie P.
Verified UserResearch · 11-50 employees
Honest Review
Preparation of proposals and contracts were really made easier through Dealhub. Maintaining and troubleshooting the backend is really challenging though.
- Provides a quick way of preparing proposals and contracts
- The dealroom is also very visually appealing and accessible
- Dealhub's backend is very multifaceted that's why detecting errors and troubleshooting can be very tricky
- Also, errors often appear here and there
John C.
Verified UserTelecommunications · 51-200 employees
DealHub 2.0 - features and support
Very positive. Best CPQ tool I've used and great company to partner with.
- DealHub lets you get as complicated as you need all while maintaining an easy to use framework
- The company is also ultra-responsive
- Support tickets are answered faster than any other vendor I've worked with
- There are limited formula options
- Thus, some rules require nested logic to achieve
- Documentation and training are not extensive, but again - the support team is great
Why they chose it
"Ease of use was the most dramatic difference between products."
Harrison C.
Verified UserComputer Software · 1001-5000 employees
Top of the line CPQ; even better team to work alongside
My experience has been incredible. Both the teams within Dealhub, as well as the product itself are absolutely incredible. Top of the line in this space. I would absolutely dread having to work with another vendor. We lean on this partnership quite a lot for our revenue and sales operations and Dealhub has never let us down.
The ability to implement complex scalable solutions quickly without having to write code
- Performance
- Time it takes up load quotes, submit for approval, sync between systems, etc
- This is the number one concern I hear from users
Why they chose it
"Ease of use. The ability to implement changes without code."
Rachel H.
Verified UserInformation Technology and Services · 501-1000 employees
Needs improvement, but getting there!
Pretty good! I like how responsive the DealHub Support team is! We're still working through the growing pains but I think we're on the right track :)
- DealHub ensures everyone has the most up-to-date version of a proposal at any given time - No longer have to rely on manual processes like email - DealHub Support is very responsive
- - DealHub seems to struggle with collaboration
- We have an open issue of proposals disappearing if more than one person updates them
- - Would love to be able to access old versions of a proposal - sometimes I forget what changes I made and would like to reference back
- - Would love an ability to attach documents to the draft proposal
Switched From
Wanted to have a real-time solution everyone could access at once
Komal G.
Verified UserHuman Resources · 1001-5000 employees
Amazing No code platform for CPQ offering
Great Experience. I have never configured a system before, but with great training and support, I am single-handedly handling it for my organization
- The easy to go platform and quick support
- The system still need to up its game on formulas and logics
Switched From
Dealhub is easy to configure the products here
Sarah P.
Verified UserHospital & Health Care · 51-200 employees
DealHub Recommendation
Positive. Quick customer service. Helpful Dev team. Overall we are pleased.
- I like the flexibility of playbooks and the ability to set rules
- We operate with multiple brands under one holding company
- I would like more flexibility to diversify and specify by brand within DealHub
Why they chose it
"eSignature incorporation and CRM alignment/syncing with multiple brands simultaneously"
David K.
Verified UserMarket Research · 1001-5000 employees
CPQ made easy!
Overall, it has been a great experience which was expertly guided by [sensitive content hidden]. His knowledge, guidance and patience is truly appreciated. The overarching goal for phase 1 was to improve the user experience of creating quotes. The feedback from users since going live has been positive on this, which builds confidence and trust within the user base that future developments will be good.
- The ability to configure it to your needs without requiring any coding skills
- It is very logical and has been able to handle our complexity
Making bulk changes to product assignment and/or pricing rules can be a bit tricky
Switched From
The inability to be able to make some necessary changes in-house and the cost of using a Salesforce CPQ partner to handle those changes
Why they chose it
"DealHub is better placed to handle our requirements due to us having a mix of subscription and non-subscription products"
Chris Y.
Verified UserInformation Technology and Services · 201-500 employees
DealHub is flexible but requires a lot of configuration
DealHub has a great CS and responsive support team. The product is good and requires a lot of thought and effort during the design and implementation stage, as is the case for all CPQ solutions. We have made good progress using the solution and look forward to future product updates.
- I liked DealHub's flexibility
- All businesses have a different pricing and quoting setup in their CRM, and DealHub can be set up for many different use cases
- Sometimes, the page load speeds can be a bit sluggish
- It would be great if our DealDesk could make small amendments to submitted quotes rather than ask the rep to duplicate the quote, amend and then re-submit
Why they chose it
"We chose DealHub because they had the resources to support our implementation. With Salesforce CPQ you are at the mercy of a partner or consultant which would be more costly."
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