EROAD
Review of EROAD Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About EROAD
EROAD Screenshots
EROAD Features
EROAD Integrations
Customer Reviews
See why people love EROAD
Nicklos D.
Verified UserConstruction · 201-500 employees
Only product to consider
Overall experience was great. I really enjoyed working with the sales team, and Soona their consultant.
- As an experienced business systems analyst I put several ELD products under the microscope to not only address our compliance needs but also business challenges
- The ELD mandate was a nightmare for our company because we are not truckers
- We drill water wells and operate 24/7
- Their consultation and Customer Service was top notch
- In a sea of fly-by-night companies attempting to capitalize on this new government regulation, E-Road stands out because of their many years of experience with fleet tracking in management software
- Needs a non-regulated driving mode added
Switched From
JJ Keller was hey nightmare. There are software was very outdated and unintuitive. Many broken promises
Why they chose it
"Only one to consider"
Aaron H.
Verified UserOil & Energy · 51-200 employees
Unparalleled in all ways!
Verified reviewer
- I in house Demo’ed 13 companies when going on our search for a new ELD system
- From the largest companies to the earliest start ups
- Everyone got a fair shake
- I used each companies software and telemetry systems and began a 3 month research project
- Long story short it literally only came down to Eroads
- The user interface was simplistic with the most applicability
- The software was beyond anything any other company provided
- Turning my IFTA nightmare into an IFTA dream now a days
- The self generated reports have moved our company leaps and bounds with versatile fuel management reporti Nd, geofencing, Driver Safety, etc and that’s only three of the over 20 reports available
- They even custom designed a software package for our light duty trucks and assets like skid steers and heavy equipment trailers and generators
- I’ve met personally with their Director of Compliance, Soona Lee
- Software designers from New Zealand
- Sales associates
- Customer Success representatives
- They go all out even for the smaller accounts
- As I said before
- they are unparalleled
- The only thing I could possible say I like the least is that a lot of the reporting factors are in 24 hour clocks versus the standard 12 hour clock we are used to
- Lol
- Very simple to overcome however
Switched From
Eroads had everything they didn’t. Including a certified ELD version.
Why they chose it
"First and foremost The people. I received more face to face meetings than all other demos combined when meeting with Eroads. Secondly as I stated above, the User Interface and Software program was beyond anything I had seen up to that point. It was like a light switch being turned on. Add that to cost effectiveness and ability to custom design our devices and it makes Eroads the clear winner."
AMY R.
Verified UserTransportation/ Trucking/ Railroad · 51-200 employees
EROAD is a good source for your ELD and Tracking needs
Verified reviewer
- EROAD is a great system
- I used a free trial here at our company and was quite impressed with the technology
- If you are looking for an ELD system that doesn't run off a tablet or a cell phone and is fixed in your company vehicle, this is a good system to try out
- Nothing, appears to be a great system
- Tablets and cell phones lose connection this one has the unit in the truck
Adam G.
Verified UserTransportation/ Trucking/ Railroad · 51-200 employees
The best there is, the best there was, and the best there ever will be.
I've watched many fleets struggle with ELD implementation. EROAD was smooth and easy. I can teach a driver the ELD functionality in 5-10 minutes.
- I will keep this short and simple
- EROAD is by far the best ELD/Tax/GPS fleet management solution out there
- I trialed the top 12 providers over a period of 6 months
- Not a single product was nearly as simple, efficient, and reliable as EROADs
- Save yourself the headache
- Go EROAD
- There is nothing I dislike about EROAD's product or EROAD's team
Switched From
Far superior product and customer service.
Why they chose it
"Hard wired. Touch screen. Easy to learn. Easy installation. Excellent customer service and support. EROAD is EXTREMELY involved with the truck industry. Nearly every event I attend has 1-3 members from EROAD present. They are also avid sponsors of many state trucking association events. This shows that they care. I haven't seen a single other fleet management/ELD provider as supportive as EROAD. I think I deserve an award for choosing EROAD."
VIVIAN S.
Verified UserTransportation/ Trucking/ Railroad · 51-200 employees
EROAD...
Verified reviewer
- I love the support that comes with this software
- All questions are answered in a VERY timely manner
- The information provided is immense and able to be customized to fit specific business needs
The cost can become overwhelming; however, when time savings and sheer volume of information provided is a factor cost becomes well worth the price
Why they chose it
"The information provided by EROAD enables staff to use just what is needed. The compatibility with state reporting is fantastic!!"
Chris F.
Verified UserTransportation/ Trucking/ Railroad · 51-200 employees
Good Cellular Coverage
Overall, I am pretty satisfied. I will be attempting to export data from Eroad into my fleet management system soon and that will tell the tale...
- The cellular coverage of this product is very good
- We work in some very remote locations and have service almost always
- Custom reports have to be approved through New Zealand and aren't very easy to get
- I also had to explain my need multiple times before customer support would understand and just do it for me
Switched From
The other system had too little coverage, it stayed off line much more than we could accept.
Why they chose it
"Cellular coverage"
Keith M.
Verified UserTransportation/ Trucking/ Railroad · 11-50 employees
EROAD Elog - Intial Review 4 months in after installation
From the initial conversations with my salesperson to the 30-day trial period (Trunk Stock) to their detailed on-boarding schedule and commitment to ensure that we get off to a good start, to the excellent training materials, videos and documentation this has been a wonderful experience and transition to a great telematics company who is organized, great design (and ruggedized), cares about their customers vs. our old company where there product rarely worked, frustrated drivers and never returned calls and gave you the run around. Take heed telematics companies, EROAD got it right and deserves to have a higher market share. Highly recommend- you wont be dissapointed! They even gave me names and numbers of Safety Directors/Cpmpanies already on board and they confirmed for us our decision and had nothing to say but great things, which proved out to be true!
- 1
- Elog- So easy to train drivers, very simplistic, logical and easy to use interface
- My least tech savvy drivers picked it up no problem and rarely have any user issues or questions
- I can even train Temp Drivers in under 5 minutes and they grasp it and execute per the Eroad instructions (which are great
- ) 2
- Admin -Depot: This tool is so valuable for Safety and Dispatch
- Both Elog and Depot software are very well designed and you can tell it was thoroughly tested
- Both are always on and no down time
- The standard reports are great and I use them for IFTA taxes, supplying dispatch with HOS statistics and to ownership for various trends and driver analysis
- The map is great and we use it also with Google to provide real time estimates for time to a delivery location with customers
- The detailed activity report is also great for looking at routes, stops and other metrics
- No major complaints
- I am working with my designated EROAD tech rep when I come across a report that would be of use (i
- e
- warnings when drivers are approaching an HOS violation) or a value that i would like in some reports (i
- e
- ability to do a certain date range vs
- daily, weekly, monthly or quarterly)
- Eroad always responds to my emails, phone calls and takes my suggestions seriously and even reports back to me what there future plans are and where my request was sent to and it's status
- Well done
- Great company producing great products and software
- Blows away our last telematics company that we had
Mary S.
Verified UserTransportation/ Trucking/ Railroad · 51-200 employees
Great Customer Service
Install was painless, If you do not need the navigate to function this is the software to use.
- ELD works great
- We moved from Reveal/Fleetmtics and have been very happy with the ease of use
- Very good customer service, one five minute call gets you what ever you need
- We use Geofencing with Reveal Fleetmatics
- I would love for Eroad to use Google maps, and have a navigate to feature
- We would ditch Reveal asap if Eroad would offer this option
- Currently I am using 2 systems since I can't get what I need from one or the other
Goce T.
Verified UserTransportation/ Trucking/ Railroad · 51-200 employees
This Company is 20 years behind the industry !!!!
Verified reviewer
- Nothing that I can say is good with them
- Empty promises
- Everything
- No costumer service at all
- When we sing with them was promised everything but they acquired another company and completely forgot about this one , so we where left on our own
- We are running business' but they don't care
Switched From
Was thinking in cab device instead of tablet will be better solution , but big mistake
Matt F.
Verified UserTransportation/ Trucking/ Railroad · Self-Employed
ERoad Ehubo and Total Tax package
I love the IFTA and IRP reporting. I love the fuel mileage tracking. I like how the Ehubo counts down the time I have available before a break or the end of the day as I drive. When I first got the unit, I needed help getting things set up. Customer service was excellent. Even before the sale, the sales rep, was nice and friendly. Not pushy at all.
- The hardware installation was pretty painless
- The Ehubo driver interface is very easy to use, after you learn about it
- Minimal input is needed on a daily basis to use the device
- Features and details are easy to access and use if you need any deeper information
- The online backroom software is extremely detailed
- Lots of information at my fingertips
- Backroom software is maybe a little clunky
- I don't use it a lot, so it sometimes is hard to follow the menu layout
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