Extensiv Order Management
Review of Extensiv Order Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Extensiv Order Management
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Extensiv Order Management Features
Extensiv Order Management Integrations
Customer Reviews
See why people love Extensiv Order Management
Eric H.
Verified UserConsumer Electronics
Exactly What We Needed - Switched from a Competitor and Have Never Looked Back. Great Software!
Verified reviewer
- What I like about Skubana is that it seems to be designed by an actual business owner instead of some programmers who think they understand what business people need to run a business
- While just about any program out there can help with connecting the various channels (ie: Amazon, eBay, Newegg, BigCommerce, etc) Skubana shines in that it also tracks Analytics to make business decisions necessary to grow and optimize your business
- We started with Jazva, which promised a lot, but failed to deliver on so many counts (and customer service was absolutely terrible) and so my expectations when checking out Skubana was actually quite low
- However, I've been pleasantly surprised and actually excited at the level of customer service you receive
- You have a dedicated account manager as well as chat support (instead of the ol' bait and switch technique where you get a great account manager and then Tier 4 Help after a month)
- Our account manager has been there since day one and answers emails within hours, which is fantastic
- Especially when you're learning
- In addition, their programmer, represetative was fantastic and helped load a ton of data into the system to help with our metrics (another thing the competition couldn't do) and was pleasant to work with as well
- Finally, what I like about Skubana is their partnerships in the industry
- The representative gone above and beyond to connect us with partners to further cater to our unique business needs
- NET: We love Skubana
- While the Analytics are a definite pro and what sets them apart from the industry, Skubana could improve with how they're laid out
- Data right now is everywhere in their Analytics module and sometimes it's hard to find what you're looking for
- However, to combat that, we've created a spreadsheet that better organizes the data, making it easier to read
- Again, though, Skubana is the only company that we've found that has this type of granular data (channel fees, velocities, etc) -- and they've also said they're looking to revamp their metrics section, so hopefully it will be easier to read
Chris C.
Verified UserRetail · 11-50 employees
Exceptional software in a simple package.
We could not function without the bridge that Extensiv provides. I use this software all day and I'm thankful we have it.
- There is a simple and easy-to-navigate feel to it
- It never feels overcomplicated to use
- I can train an employee to use Extensiv in a few minutes and they are comfortable within a day
- The speed at which the backend works is slower than I'd like
- In a time where speed matters and time is expensive
- I wish the server speed was a bit faster
Why they chose it
"It was just always the software that worked the best for us."
Kris W.
Verified UserBusiness Supplies and Equipment · 2-10 employees
Dont do it. RUN!!!!!!!!!!!!
They are a joke of a compnay. Dont do it run far away. Dont waste your money.
- LOL just dont it they are horrible
- Salesman was nice
- They are over priced
- They cost 7k to start then when you realize its not a good fit
- After 4 calls and you are nice about it they keep it all and want you to pay more
- Better programs that integrate with you and are better people
Louis H.
Verified UserConsumer Electronics · 51-200 employees
Extensiv Order Manager at Medify Air
Overall Order Manager has become an integral part of our order flow and processing. It has been very reliable and easy to use. Our service agents can easily look up orders for customers.
- I like that Extensiv Order Manager's interface is easy to navigate with each section in different "tabs"
- The user manager allows the admin to customize which tabs a user can access
- I love the warehouse routing functionality as well as the ability to create orderbots
- The filters on the order search page help find orders quickly
- Sometimes the product runs a little slow
- Some areas have minor glitches and require a reload
- I experience some issues trying to run Order Manager simultaneously as Warehouse Manager
Why they chose it
"Easier to use and had support for multiple warehouses including 3PL warehouses."
Verified Professional
Retail · 2-10 employees
Great platform
All in all I highly recommend this platform.
- We've been using Skubana for more than 2 years now
- It was a game changer for us
- It's great to have everything under one roof
- Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features
- All in all I highly recommend this platform
- Small bugs and annoyances which I know they are working on fixing
Switched From
Skubana is more robust.
Why they chose it
"Cin7 was lacking features and was horribly expensive."
Jessica A.
Verified UserHealth, Wellness and Fitness · 11-50 employees
Not very user friendly
I did not have a good experience using the software. It only lasted a few months in our systems due to its difficulty in using it. I am sure that it does give all the functions for order management inventory and control. However, its difficulty and becoming familiar with the software, as opposed to other ones is not worth it.
- I honestly did not care for this order management software
- It was not very user-friendly compared to the things I’ve used in the past, and this became very frustrating and difficult to get things done in a timely matter
- I did not like how not user-friendly it was
Switched From
We thought it would be easier and this is what our warehouse wanted us to do so we tried it for a few months.
Verified Professional
Apparel & Fashion · 11-50 employees
Excellent software & support
Positive - platform allowed us to leverage multiple sales channels, synchronized inventory across multiple warehouses, and has been created with scalability in mind
- We utilize Skubana for order routing and inventory management
- It's a fantastic platform that has helped us leverage multiple additional technologies
- Their support and account management staff are exceptional as well
- Highly recommend
- Implementation is a bit tedious and you'll need to be well-versed in all of the functionality prior to flipping the switch
- Give 2 weeks for testing post implementation and education
- Steep learning curve
Why they chose it
"Stitch declined to offer us services with their sales rep stating Stitch would be "too expensive" for our tastes (Skubana became the obvious alternative). Stitch has since tried to vie for our business, unsuccessfully."
Mac B.
Verified UserConsumer Goods · 51-200 employees
Great platform for SMB's and managing omni-channel fulfillment
Extensiv is incredible if you are an omni-channel business that always have to worry about proper order routing and inventory allocation.
- Extensiv has been integral to our organization and routing orders to the specific warehouse for fulfillment
- The platform is super simple to use, and never have to worry about any issues related to data syncs with Shopify
Not much to complain about, the only thing I can think of is it's quite expensive
paul l.
Verified UserQuit shopping and sign up now!
Verified reviewer
- Skubana has people you can actually talk to, they know their business and understand yours
- If you're looking for a selling platform then look no further
- I've been in contact and used many
- Channel Advisor: I never signed up with CA since tier pricing is a joke which is always to their advantage and you still need to hire many additional companies to actually make all the gears turn
- Sku Vault: I was with this company for 4-6 months and by far the absolute WORST out of all of them, 3k+ start up fees to launch on a platform that never worked
- Overselling often and only way to contact them to resolve was to "submit a ticket" to an email system that had "bugs"(I have e-mails to prove this) I was forced to leave Sku Vault and go back to Stitch labs
- And of course, you can't get the start up fees back
- Stitch labs: My second favorite (behind Skubana) and actually a good company
- I was with for a few years and they were good but still they're missing tools I needed which skubana has
- Seller Cloud: paid the fees+ start up and never went live so it was a loss
- I was sold on many tools they said they had and the further I dug (after start up fees paid) I realized they were not a fit
Kyle J.
Verified UserRetail · 11-50 employees
Requirement if you know how important automation is nowadays.
I started with Skubana almost a year ago. I had no Idea what I was doing. Orders were getting out of control so I know I needed to do something quickly. I researched them all, tried Skuvault, brightpearl, stitch labs, Fishbowl, Unleashed and many more. They all did some things okay but lacked some major features we needed. Skubana had them all; most notably automatic PO, Order filters (you can automate pretty much anything with these),All the analytics you could ever need, even broken down to a order level. - plus some I did not know we needed until we started using it; then looking bad I don't how we even managed without them- like audit controls and automatically routing orders to different warehouses. Skubana truly feels like it was built for the modern day eCommerce business. It's the only program I have found that you can tell was built by sellers for sellers. Some of the others feel like they were built 20 years ago and is only supported by a technical team that have no selling experience on modern day marketplaces. All in All - If you are serious about growing your eCommerce business then you should give it a try, you won't regret it.
Ease of use Automation Amazing customer service Automatic PO Audit Controls All shipping carriers Connects seamlessly to WMS software + every other program you need Unlimited listing SKUS per marketplace Easy to migrate and get started FTP to connect directly to your supplier Complete dropship automation
It is all in USD, it can do conversions perfectly but because we are in Canada it required some quick conversions at times
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