fitli

Review of fitli Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About fitli

Fitli is a cloud-based club management solution suitable for small and midsize businesses. It helps users book appointments, advertise club services, and manage classes. A dedicated mobile app helps users remotely engage with clients. With the Fitli mobile app, clients can view current class schedules, book their desired class time slots and pay. This functionality may also be embedded in fitness clubs' websites, meaning clients can interact with clubs through either platform. Employees who use Fitli will also be able to use the software to manage their schedules and perform other basic administrative tasks. Upon purchase, users can expect a personal setup from Fitli’s team, which helps with customer and product migration, as well as general system integration. This team will also provide round-the-clock customer service and support via email or phone. Fitli is available for purchase on a monthly subscription basis.

fitli Screenshots

fitli Features

Features of fitli
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
Access Controls/Permissions

fitli Integrations

Google Calendar logo
Google Calendar
ZooM logo
ZooM

Customer Reviews

See why people love fitli

5 Star
70%
4 Star
20%
3 Star
10%
2 Star
0%
1 Star
0%
Saemi P.

Saemi P.

Verified User

Entertainment · Self-Employed

Used daily for less than 12 months
Dec 22, 2025

Simple and amazing software

For software, everything is perfect — it’s reliable, efficient, and performs exactly as expected.

What they liked

They provide simple, fast service and reasonable prices — everything you need for a smooth and stress-free experience

Room for improvement
  • It would be really nice if they could develop an app and include an option to change the page color
  • That would make it easier to use and more enjoyable for users
Switched From

too complicated to use for the owner and customer

Mary S.

Verified User

Sports · Self-Employed

Used daily for more than 2 years
Dec 22, 2025

Exceptional stidio software. Easy setup and use.

when I post a question for help in the chat I get an immediate response. If they are offline the next day there is a response. The reports are great for taxes and session usage for customers.

What they liked
  • Their customer service is exceptional
  • I have used other schediling apps and felt like just a number because I was a small studio
  • The ease of setup and use
  • My clients find it very easy to book and pay online
  • They are always making upgrades and they take customer input
Room for improvement
  • This would be a third party api
  • It would nice if my reviews could be seen on google
Switched From

Customer service and support. Conversion was not easy.

Why they chose it

"ease of use and cost. I am a small studio and the sales team treated me very well and answered all of my questions."

Mindy M.

Verified User

Health, Wellness and Fitness · Self-Employed

Used daily for less than 2 years
Dec 22, 2025

Review of Fitli

Overall my experience was a 6/10.

What they liked
  • Clients could pay for sessions and receive reminders without my involvement
  • This freed up a lot of time for me as a business owner
  • Reports easy to generate
  • Customer service was always helpful
Room for improvement
  • Rescheduling appointments was cumbersome for me as admin
  • Users complained of not being able to easily register for classes or workshops
Why they chose it

"A consultant recommended Fitli based on the size and scope of my business, the cost and good customer service reviews."

Jenny M.

Verified User

Health, Wellness and Fitness · 2-10 employees

Used daily for less than 2 years
Dec 22, 2025

Fitli Review

I've been using Fitli for 7 years. It's grown a lot since I started using the platform and they have made many improvements. The customer service is quick and efficient which as a business owner is much appreciated.

What they liked
  • Fitli is easy to use and affordable
  • The scheduling and appointment management is also efficient and easy to navigate
Room for improvement
  • Not having a "cart" when checking a client out for purchases
  • You have to run each purchase separately
Switched From

Too expensive and used at another studio.

Why they chose it

"It was easy to get started and the price was cheap. I didn't have a lot of start up money so it was really affordable for me and did all the things I needed it to!"

Shannan K.

Verified User

Health, Wellness and Fitness · Self-Employed

Used daily for more than 2 years
Dec 22, 2025

Great value for service

I always receive fabulous and timely help from Fitli customer service agent [sensitive content hidden]!

What they liked
  • The value I pay for such a professional and seamless service
Room for improvement
  • The only con I have is being able to attach a note to customer emails when they book a service
  • My clients sometimes feel the Fitli app is not user friendly, but I don’t feel the same
Switched From

The cost for mind body was outrageous for a small Pilates business such as mine.

Jolene C.

Verified User

Health, Wellness and Fitness · 2-10 employees

Used daily for more than 2 years
May 28, 2026

Super satisfied for years

I have been using fitli for many years now and appreciate how they ask users what they want to see be added or updated to their programs and they add new options every year to improve the functionality for multiple business models.

What they liked
  • Very quick response time to questions
  • They are always adding more features to improve user functions
  • Easy to process credit card payments
  • Easy for clients to create accounts and sign up
Room for improvement
  • That you can only charge for 1 purchase at a time
  • If you could add multiple packages for customers, that would be helpful
Switched From

Mind Body got to expensive and too big of a company.

Carol H.

Verified User

Performing Arts · Self-Employed

Used daily for more than 2 years
May 28, 2026

Solid Inexpensive Booking App with Great Customer Service!

I've been a Fitli customer since 2018 and absolutely love them. They offer a solid complement of features for easy registration, renewals, tracking, reporting, and communications. And when a student falsely accused my business of a chargeback, they were incredibly helpful, resulting in an a ruling in my favor--TWICE--which I'm told is extremely rare. This is a wonderful business and I recommend them highly. You get a lot of bang for your buck!

What they liked

Easy to use for business and clients, great customer support, FANTASTIC price, and many useful features such as autorenew, messaging, and reporting

Room for improvement

My iOS students love it, but still there is no app for Fitli or a business portal

Why they chose it

"Fitli had the features I needed at a price my small nonprofit dance school could afford."

Kerri B.

Verified User

Health, Wellness and Fitness · 2-10 employees

Used daily for more than 2 years
May 28, 2026

Fitli is awesome

Exactly what we need and exactly what we don’t in a program for a boutique Pilates studio

What they liked
  • Super straight forward
  • My 80 yo clients are able to use it
Room for improvement
  • Don’t have anything bad to say
  • If there are any problems with the program they are immediately fixed
Switched From

Cost and the ease of use for clients signing up

Why they chose it

"Pricing and ease of user application. I have older clients"

Jordan W.

Verified User

Consumer Services · 2-10 employees

Used daily for more than 2 years
May 28, 2026

Love fitli!

Verified reviewer

What they liked
  • love that it’s easy to use, and very affordable
Room for improvement
  • Not as customizable as I’d like
  • (Would love to be able to set different booking/cancellation policies for different classes)
  • Client app is a little lacking (especially their view of the session bank, it’s a little confusing)
Why they chose it

"Price was the most important factor. Many of the other brands were so much more expensive, they did offer more features but price was more important to me."

Krista S.

Verified User

Health, Wellness and Fitness · 2-10 employees

Used daily for less than 12 months
May 28, 2026

Highly recommend Fitli!

I've had nothing but incredible experiences with all fitli staff. Whenever a little issue comes up, fitli team is on top of it and I appreciate that. I also love how the company focus' on customer service for the business. I love the platform.

What they liked
  • I love how easy it is to navigate the software and how clean it looks and feels
Room for improvement
  • I do wish it could be even a wee bit more customized to my business (even just being able to match the colors inside fitli to my company colors)
  • I also wish there was a shopping cart option so I could sell more than one item at a time
Switched From

I hate mindbody, how big the software is, so much unnecessary stuff...I don't like how big the company is, I was a wee little number to them, zero real focus on customer service. And it became way to expensive for my small business.

Why they chose it

"Customer service, price and actual software. It was the best choice for my business."

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