fitli
Review of fitli Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About fitli
fitli Screenshots
fitli Features
fitli Integrations
Customer Reviews
See why people love fitli
Saemi P.
Verified UserEntertainment · Self-Employed
Simple and amazing software
For software, everything is perfect — it’s reliable, efficient, and performs exactly as expected.
They provide simple, fast service and reasonable prices — everything you need for a smooth and stress-free experience
- It would be really nice if they could develop an app and include an option to change the page color
- That would make it easier to use and more enjoyable for users
Switched From
too complicated to use for the owner and customer
Mary S.
Verified UserSports · Self-Employed
Exceptional stidio software. Easy setup and use.
when I post a question for help in the chat I get an immediate response. If they are offline the next day there is a response. The reports are great for taxes and session usage for customers.
- Their customer service is exceptional
- I have used other schediling apps and felt like just a number because I was a small studio
- The ease of setup and use
- My clients find it very easy to book and pay online
- They are always making upgrades and they take customer input
- This would be a third party api
- It would nice if my reviews could be seen on google
Switched From
Customer service and support. Conversion was not easy.
Why they chose it
"ease of use and cost. I am a small studio and the sales team treated me very well and answered all of my questions."
Mindy M.
Verified UserHealth, Wellness and Fitness · Self-Employed
Review of Fitli
Overall my experience was a 6/10.
- Clients could pay for sessions and receive reminders without my involvement
- This freed up a lot of time for me as a business owner
- Reports easy to generate
- Customer service was always helpful
- Rescheduling appointments was cumbersome for me as admin
- Users complained of not being able to easily register for classes or workshops
Why they chose it
"A consultant recommended Fitli based on the size and scope of my business, the cost and good customer service reviews."
Jenny M.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Fitli Review
I've been using Fitli for 7 years. It's grown a lot since I started using the platform and they have made many improvements. The customer service is quick and efficient which as a business owner is much appreciated.
- Fitli is easy to use and affordable
- The scheduling and appointment management is also efficient and easy to navigate
- Not having a "cart" when checking a client out for purchases
- You have to run each purchase separately
Switched From
Too expensive and used at another studio.
Why they chose it
"It was easy to get started and the price was cheap. I didn't have a lot of start up money so it was really affordable for me and did all the things I needed it to!"
Shannan K.
Verified UserHealth, Wellness and Fitness · Self-Employed
Great value for service
I always receive fabulous and timely help from Fitli customer service agent [sensitive content hidden]!
- The value I pay for such a professional and seamless service
- The only con I have is being able to attach a note to customer emails when they book a service
- My clients sometimes feel the Fitli app is not user friendly, but I don’t feel the same
Switched From
The cost for mind body was outrageous for a small Pilates business such as mine.
Jolene C.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Super satisfied for years
I have been using fitli for many years now and appreciate how they ask users what they want to see be added or updated to their programs and they add new options every year to improve the functionality for multiple business models.
- Very quick response time to questions
- They are always adding more features to improve user functions
- Easy to process credit card payments
- Easy for clients to create accounts and sign up
- That you can only charge for 1 purchase at a time
- If you could add multiple packages for customers, that would be helpful
Switched From
Mind Body got to expensive and too big of a company.
Carol H.
Verified UserPerforming Arts · Self-Employed
Solid Inexpensive Booking App with Great Customer Service!
I've been a Fitli customer since 2018 and absolutely love them. They offer a solid complement of features for easy registration, renewals, tracking, reporting, and communications. And when a student falsely accused my business of a chargeback, they were incredibly helpful, resulting in an a ruling in my favor--TWICE--which I'm told is extremely rare. This is a wonderful business and I recommend them highly. You get a lot of bang for your buck!
Easy to use for business and clients, great customer support, FANTASTIC price, and many useful features such as autorenew, messaging, and reporting
My iOS students love it, but still there is no app for Fitli or a business portal
Why they chose it
"Fitli had the features I needed at a price my small nonprofit dance school could afford."
Kerri B.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Fitli is awesome
Exactly what we need and exactly what we don’t in a program for a boutique Pilates studio
- Super straight forward
- My 80 yo clients are able to use it
- Don’t have anything bad to say
- If there are any problems with the program they are immediately fixed
Switched From
Cost and the ease of use for clients signing up
Why they chose it
"Pricing and ease of user application. I have older clients"
Jordan W.
Verified UserConsumer Services · 2-10 employees
Love fitli!
Verified reviewer
- love that it’s easy to use, and very affordable
- Not as customizable as I’d like
- (Would love to be able to set different booking/cancellation policies for different classes)
- Client app is a little lacking (especially their view of the session bank, it’s a little confusing)
Why they chose it
"Price was the most important factor. Many of the other brands were so much more expensive, they did offer more features but price was more important to me."
Krista S.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Highly recommend Fitli!
I've had nothing but incredible experiences with all fitli staff. Whenever a little issue comes up, fitli team is on top of it and I appreciate that. I also love how the company focus' on customer service for the business. I love the platform.
- I love how easy it is to navigate the software and how clean it looks and feels
- I do wish it could be even a wee bit more customized to my business (even just being able to match the colors inside fitli to my company colors)
- I also wish there was a shopping cart option so I could sell more than one item at a time
Switched From
I hate mindbody, how big the software is, so much unnecessary stuff...I don't like how big the company is, I was a wee little number to them, zero real focus on customer service. And it became way to expensive for my small business.
Why they chose it
"Customer service, price and actual software. It was the best choice for my business."
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