Floranext
Review of Floranext Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Floranext
Floranext Screenshots
Floranext Features
Floranext Integrations
Customer Reviews
See why people love Floranext
Robin W.
Verified UserRetail · 2-10 employees
Go with Floranext, you don't need to try any others! (like I did)
I started out with floranext several years ago, I love the look of their site and the ability to change and add product, pictures and they are very good about adding pages for you. I swithched to Hana because it had a few more integrations (like sending delivery routes to our drivers phones, and allowing them to update deliveries in real time plus a few other options that Floranext did not have. After a little over a year I switched back to Floranext mainly because it was less hassle( there always seemed to be an issue with one thing or another). And I can't tell you how much happier I am and also my employees.
The ease of using the platform and introducing it to new employees, it integrates well with Quickbooks, and the proposal section is alos very easy to work with and spits out a worksheet, a menu card and what needs to be ordered
The only problem I really had was connecting to Stripe, I ordered the wrong equipment by mistale and it took forever to fix it
Switched From
Had Floranext and found Hana too frustrating to continue.
Why they chose it
"I chose Floranext because they are/were in the floral business themselves and have been doing this for a long time. They continue to improve and add to their website."
TJ D.
Verified UserRetail · 11-50 employees
Floranext takes care of the business, so you can design! Great Mix.
AWESOME!!! I highly recommend Floranext to any and all that ask what we use at the shop. After many years of use we have not had any issues we have not been able to work out. Tech Support absolutely helps when in need.
- The many different aspects within the programing, once set up you can pretty much run your Florist
- We use the POS, Website, Proposals, and Email Marketing
- We have used Floranext software for over 5 years, and am very Happy with our results in sales, house accounts, website, wedding and event proposals
- Tech Support is the best, or at least in my experience
we use the software daily in running our shop, occasionally there is a tic in the software but nothing that we don't work around
Switched From
Cost as every little thing that was done had a charge associated with it... EVERYTHING...
Kathryn T.
Verified UserFine Art · 2-10 employees
Unorganized Template, Too much scrolling, Clumbsy features
Retail florist
- It would interface with our current operating system
- But that's about it
- I didn't have room enough on the least liked to I am writing it here
- The template is badly designed
- The order form is floating in air on the page
- Constantly having to go to the computer to show the employees where to put the information in
- Too much scrolling and searching to fill order page on the order forms and drop down window
- The customer's total shows up in white against a orange capsule at the bottom that you have to scroll to
- Very hard to see
- Looking for another POS
- That's how I found this page
- Bad placement for filling forms
- A lot of little annoyances like the back button doesn't take you to the previous page
- Too much scrolling and searching to fill order page
- Can't send email receipts on the accounts page
- Doesn't take payment on event page or partial payments
- I've sent detail information as to what changes need to be made and they are always changing it but adding unnecessary features and not fixing the basic problems
Theresa C.
Verified UserRetail · 2-10 employees
Happy with Floranext
No software is perfect. Switching to a new one takes time to get used to, but it gets easier with time. Whenever I need help, they respond and help. I also appreciate that they continually work on new updates that solve past problems. I am very happy with Floranext.
- It handles just about all of my needs and we are very happy with it
- One of the biggest issues for us is the duplicate customer problem and that we can't consolidate without floranext's help
- I wish we could see a full list in alphabetical order so we could tackle the enormous amount letter by letter
Switched From
Wanted my own website and didn't want to be locked into a wire service anymore.
John K.
Verified UserRetail · 2-10 employees
So worth it!
Been really good. I've recommended them to other florists starting out with no qualms.
- Quick learning curve
- If you've used other ecommerce software, this should be no problem
- Easy upload of pictures, holiday pricing ability, all really good
- The price of course haha
- But honestly, if you're the average busy shop, the 180/month for the package is well worth it in saved time alone
Switched From
Wanted something tailored for florists, and with card printing ability.
Why they chose it
"Seemed a better deal and more straightforward."
Rachelle F.
Verified UserRetail · 2-10 employees
Made a huge difference in my business
Wonderful experience overall. I am a happy client.
- The fact that they do most of the things for you
- And above all they really put your name out there
- Customer service could be improved for when you need immediate assistance but can’t complain
- I
Why they chose it
"Floranext did a lot of the work that I could not do and made the process much easier and most of all the pricing was great for all that they offer"
Elizabeth R.
Verified UserRetail · Self-Employed
Gain Independence in running your flower business
Customer service has been excellent. From the very beginning, they were super responsive and quick to turn it all around. I remember being so frustrated with our old wire-service driven "websites" (they were horrible), and feeling like Floranext was a breath of fresh air. I LOVE that I can totally design our website to be our own, it looks different from those typical canned boring sites that all look the same as everyone else. I am able to quickly make changes and launch new products and categories, turn things on and off. The pricing model is great... just pay your small monthly service fee and that's it... no "per transaction" fees, or constant upselling tactics. They have a super intuitive "super ticket" that we now use (letter size paper, not legal) or if you still have a bunch of old stock from your other system, you can configure your orders to that size.
- This software is designed and continually updated by actual florists who have very strong technical knowledge
- We were desperately looking for a product that was smart, flexible and affordable and best of all
- didn't hold you hostage to a large old-fashioned floral wire service
- Floranext was like a breath of fresh air
- We use the POS component to run our daily business (phone and internet orders, used to run at our Retail shop) and also the Proposal service for all our Wedding and Event quotes and scheduling
- It's all integrated into one super easy to use cloud-based system
- We can literally run our business from anywhere we have internet access (yes, we can go on vacation now and check our orders
- )
- Not much that I don't like, but I am hoping that through continued development, the mobile app becomes more enhanced
- We aren't consistently using the delivery app for our drivers because they are freelance and it's more user maintenance than makes sense
- When I'm on my phone and need to do any work, I'm using the web version on my phone, which is cumbersome
- But at least I can check on deliveries, confirm orders etc
Switched From
We had both Bloomnet and FTD, the constant battle (at one point we also had Teleflora). Neither system worked with the other, each claiming it was the other's fault for not integrating. From the endless fees, deductions, penalties, marketing schemes, transaction fees and so many other ways they get you, we were desperate to get away from them and run our flower business the way we wanted - Independent of their "old-school" ways. I can't remember how I found Floranext (probably Googled "floral POS system) and I couldn't believe I had waited so long. One call and we were on our way. Of course, it took months to unwind from the other two companies (their claws are deep), but once we did, we felt the tremendous weight lifted. Each order was ours, not 60%, but 100%! We have a small wire-service (FSN) that we use when we occasionally need to send an order out (and we receive several in each week). This service fully integrates with Floranext so the orders are all in line with our regular organic business and we route them all the same. We use the Proposal service to manage all our Wedding business. It lets you create beautiful quotes, with photo samples and detailed pricing, and once the wedding is booked, it becomes part of your daily order management. All in one easy web portal.
Why they chose it
"More features, better integration, and customer service was excellent."
Shawn S.
Verified UserRetail · 2-10 employees
Very happy with Floranext and It's Features
We have had nothing but great results with Floranext. We are no longer a wire service and have done less work but better quality arrangements offered now. All money is coming to us instead of wire fees.
- Very easy to switch from our previous system
- Love that we can email customers receipts and pictures with delivery confirmations
- Wish we could change up website design more
- We have access to change out products and banners but like to change out style every now and then
Switched From
We left wire service after 15 years of them bleeding us dry with fees.
Why they chose it
"System used same paper that Dove POS used and it was almost the same as far as order taking. Loved website choices and flexibility of being able to access from anywhere."
Margaret Y.
Verified UserRetail · 2-10 employees
Use Floranext and save yourself the headaches and money !!
Always helpful and prompt to answer. I wish I use them from the beginning.
- I wish I would have used floranext years ago
- Instead of loosing so much money with other website providers that took a large percentage from each order I received
- With floranext , you know what you are being charged and there’s no hidden fees
- I highly recommend this company
- I have no complaints
- There was really no issues that I can complain about
Savanah W.
Verified UserRetail · Self-Employed
The best option for a new floral business owner
Overall I am happy with my choice and look forward to growing with Floranext.
- What I liked the most about Floranext is that they made my transition as a new owner very easy
- The website was already designed, and the pricing was already in place
- They took their time to show me the website's ins and outs and were always available to me when I could not figure something out
I have noticed that I can make partial payments, which would be really handy for weddings and big funeral orders
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