Google Maps

Review of Google Maps Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Google Maps

Google Maps is a cloud-based GIS software that allows businesses to create and manage maps, in addition to providing navigation services. It is used by businesses of all kinds, from restaurants to construction companies. Google Maps allows organization to add markers that appear on their map, as well as pop-up balloons containing information about the marker's location. Users can also customize the appearance of these markers, so they match the brand or logo. Businesses can create routes between multiple locations on their map with Google Maps. This feature helps them plan how they will get from one place to another and provides information about how long it will take to get there.

Google Maps Screenshots

Google Maps Features

Features of Google Maps
3D Imaging
Color Codes/Icons
Data Import/Export
Data Mapping
Geocoding
Image Management
Labeling
Map Sharing
Reporting/Analytics
Route Optimization

Google Maps Integrations

Gmail logo
Gmail
WhatsApp logo
WhatsApp
Google Calendar logo
Google Calendar
Google Chrome logo
Google Chrome

Customer Reviews

See why people love Google Maps

5 Star
80%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
10%

Megan M.

Verified User

Commercial Real Estate · Self-Employed

Used daily for more than 2 years
Dec 22, 2025

Google maps review

Verified reviewer

What they liked

What i like the most about google maps is how easy it is to get to where im going if i don't know the way and it tells you if there is road work or a object in the road

Room for improvement

I don't think i can say there is anything i least like about google maps i love it been using them for years

Gina B.

Verified User

Construction · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

My 'Go To' Map!

Generally, overall, Google Maps is my GO TO app when I need to check the traffic situation coming and going from home or work and when I need directions to somewhere new or just somewhere I want to visit again, but do not remember the way.

What they liked
  • I love that Google Maps offers MULTIPLE routes between destinations with timeframes for each one
  • Also, the suggestions offered when it knows there is a traffic backup and lately I've noticed speed trap notifications, which is SUPER awesome
Room for improvement
  • I wish it had somewhere on the MAIN PAGE to choose from 'Favorites' or often used destinations like Home or Work
  • Home is usually on the main page, but I have to hit the 'Search' bar at the top to find other favorite destinations, which is not convenient at times
Switched From

Waze was full of ads and garbage I don't need!

Verified Professional

Law Practice · Self-Employed

Used daily for more than 2 years
Dec 22, 2025

Google Maps

Law Practice

What they liked
  • Easy to use and full of information like how to get places and what's nearby
Room for improvement
  • Sometimes I don't find directions are as up to date as they should be

Verified Professional

Health, Wellness and Fitness · 2-10 employees

Used weekly for more than 2 years
Dec 22, 2025

I am very upset with this app

Health, Wellness and Fitness

What they liked
  • It's easy to use
  • It looks nice
  • I like that the lighting adjusts automatically when dark vs
  • daytime
Room for improvement
  • It OFTEN will not give me the right directions, or not give me the fastest route
  • I will often be taken a longer way even though my settings are not set up as preferring fuel-efficient routes

David Y.

Verified User

Arts and Crafts · Self-Employed

Used daily for more than 2 years
Dec 22, 2025

Know where to go, before you go

As I said, I use Google Maps almost every day as it is readily available with no separate app to download, as it's part of the overall Google suite.

What they liked
  • I have used Google Maps extensively and found the features easy to use to help me navigate to an area unknown to me before, particularly for destinations never visited before
  • The directions have always been spot-on and the mapping features allow me to zoom in as if I were on the road itself, getting a birds-eye view and street view of where I need to go
  • When it comes to value for money - it's a free-to-use app, so it costs you nothing to use, and I have never had to use the customer support facility as it is so easy to use
Room for improvement

Certain parts of the maps are not updated every year, in particular the birds-eye view, but this is a very minor issue

Stephen S.

Verified User

Chemicals · 2-10 employees

Used daily for more than 2 years
May 28, 2026

Google Maps Is A Life Saver

Honestly Google maps is amazing. Do you remember having the old Garmin navigations? Those are very Stone age. With Google maps you get that real time traffic update and reroute. When there's construction on the road Google maps will notify you of the best route.

What they liked
  • I like how Google maps gives you real time traffic updates as well as information on items in the road, stopped cars as well as speed traps
  • This app is an absolutely lifesaver
Room for improvement

The estimated fee for the tolls was off by a little bit with that being said it's not Google's fault the toll roads raised the rates

Switched From

Because the Google has active tracking. It makes life so much easier.

Sara D.

Verified User

Health, Wellness and Fitness · 2-10 employees

Used daily for more than 2 years
May 28, 2026

Helpful for quick navigation

Easy to find in the phone as the app is easily identified, directions are accurate and the fastest route is typically used.

What they liked

Synchronized with my Google business profile to allow for one click directions to the office

Room for improvement
  • When updates are available, you they disrupt the ease of clicking the directions
Switched From

Google is more convenient to use and is more universally recognized

Francisco S.

Verified User

Information Technology and Services · 10000+ employees

Used daily for more than 2 years
May 28, 2026

Universal app

I followed the evolution of this universal app and each update is better than the other one. The 3d route is great!

What they liked

Useful for everything, for moving from A to B, to see historical data from a place, to see the surrounding, etc

Room for improvement
  • Almost nothing to say, everything is good and trending
  • Maybe the RT indicators on the GPS mode
Switched From

Old platform and limited functions, not updated

Rhiannon W.

Verified User

Child Day Care Services · Self-Employed

Used daily for less than 2 years
May 28, 2026

Never lost with google maps.

I use maps almost daily. I love the optuin to see the traffic updates and being able to uss the satelite version when explorong a new area before we travel there.

What they liked
  • Its easy to use and navigate
  • Its clear mapping and functions
Room for improvement
  • I dont have a fault with the app at all
Switched From

Easier on my phone and and no longer needed the extra device.

Sandy F.

Verified User

Computer & Network Security · 2-10 employees

Used weekly for less than 2 years
May 28, 2026

Shared maps are the future

Really pleased with this, create project maps and site instructions

What they liked
  • Easy to use on almost any device from phone to desk too
Room for improvement
  • Starting to get annoying to share maps between maps and earth tools
Switched From

Cross devise support makes google maps a more useful tool

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