ArcGIS

Review of ArcGIS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About ArcGIS

ArcGIS is a mapping and analytics solution that helps businesses in healthcare, banking, manufacturing and other industries manage field operations, data collection, visualization, workflow configuration and more. Field workers can perform inspections, track assets and capture asset data, such as photos, videos, audio recordings, notes or markups. ArcGIS's business analyst application lets managers generate location-specific insights to optimize market planning, site selection and customer segmentation operations. The strategic, tactical, operational and informational dashboards allow supervisors to gain visibility into KPIs, data trends and project status. Additionally, staff members can use the crowdsource reporter tool to submit issues, observations, reviews and comments on specific plans and proposals anonymously. ArcGIS comes with an application programming interface (API), which enables businesses to integrate the platform with several third-party solutions. It provides multiple iOS and Android mobile applications, allowing employees to handle operations remotely. Pricing is available on request and support is extended via phone, email, community forum, FAQs and do...

ArcGIS Screenshots

ArcGIS Features

Features of ArcGIS
3D Imaging
Color Codes/Icons
Data Import/Export
Data Mapping
Geocoding
Image Management
Labeling
Map Sharing
Reporting/Analytics
Route Optimization

ArcGIS Integrations

AutoCAD logo
AutoCAD

Customer Reviews

See why people love ArcGIS

5 Star
70%
4 Star
30%
3 Star
0%
2 Star
0%
1 Star
0%
HAFIZ USMAN A.

HAFIZ USMAN A.

Verified User

Civil Engineering · 10000+ employees

Used daily for more than 2 years
Dec 22, 2025

ArcGIS for your mapping needs.

Verified reviewer

What they liked

The tools (especially geoprocessing tools) provide options to users when developing an interactive map

Room for improvement
  • The filling system is not user-friendly

Daniel H.

Verified User

Information Technology and Services · 1001-5000 employees

Used monthly for more than 2 years
Dec 22, 2025

Strong GIS Tool with a bit of a learning curve

My overall experience with ArcGIS has been positive, especially for advanced GIS tasks, though it requires patience to master.

What they liked

ArcGIS offers a highly intuitive interface, robust mapping features, and excellent data visualization tools for professionals

Room for improvement

Depending on how the data is structured and how you envision your visualization to look there can at times be a steep learning curve making it challenging for beginners

Switched From

Bing maps is now being deprecated and is at end of it's life

Ahmed K.

Ahmed K.

Verified User

Architecture & Planning · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Great possibilities in the ArcGIS program

When you see the results of your work after completion, you will realize that it was worth every minute you worked on it

What they liked

What I really liked most about this program is its great ability to carry out tremendous tasks in a completely professional manner, which makes you literally dispense with other programs

Room for improvement

What bothers me most about it is that it requires specific specifications in order for it to work perfectly, but it must be said that it works on moderately efficient devices, and it sometimes has some problems while working, which can lead to the program stopping on its own and restarting it again

Tim K.

Verified User

Utilities · 201-500 employees

Used daily for more than 2 years
Dec 22, 2025

ArcGIS is a quality product

Overall my experience is positive. I use it on a daily basis, it has tools that help us accurately represent our system.

What they liked
  • The ability to use data across multiple platforms
  • The ease of importing data into other platforms we use
Room for improvement
  • Sometimes the software feels clunky
  • It does feel like it was designed by data analysists, not people who'd actually utilize it,

Antony B.

Verified User

Non-Profit Organization Management · 51-200 employees

Used weekly for more than 2 years
Dec 22, 2025

ArcGIS - an incredibly versatile suite of tools for mapping, data analytics, dashboards, surveys, storytelling, and more

Verified reviewer

What they liked

Massive range of different mapping and analytical tools suitable for a wide range of abilities

Room for improvement
  • Can be a very steep learning curve when using ArcGIS Pro (the desktop app)
Why they chose it

"Already used by multiple users in the organisation, and provided a great non-profit discount"

Kevin S.

Verified User

Utilities · 51-200 employees

Used daily for more than 2 years
May 28, 2026

ArcGIS is the industry standard for GIS Software

We have been using ArcGIS for about 6 years to map water and sewer infrastructure. We started our ArcGIS organization from the ground up. It really has been a learning process for us and we are constantly discovering new ways to use ArcGIS to collect and present data.

What they liked
  • ArcGIS is a valuable software that is essential to our operations
  • We use it to develop maps and then these maps are integrated into other software applications through the API or as standalone web applications
  • ArcGIS really is the industry standard
Room for improvement
  • We have to have someone on staff that is dedicated to running and maintaining our ArcGIS organization
  • There is absolutely a learning curve

Alanna O.

Verified User

Information Technology and Services · 1001-5000 employees

Used daily for more than 2 years
May 28, 2026

ArcGIS Reveiw

What stands out is the capability of handling everything from basic mapping to advanced spatial statistics. It offers excellent visualization for map creation and seamless integration.

What they liked
  • ArcGIS has proven to be a powerful spatial analysis tool
  • The analysis tools make it easy to perform complex tasks and allows detailed / high quality visualization for mapping
Room for improvement
  • ArcGis is definitely on the more expensive side but given we are a large corporation the fees aren't too bad
  • There is also a bit of a steep learning curve
  • It takes some time to get used to

Boston P.

Verified User

Internet · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Broadband Tech

Verified reviewer

What they liked
  • The easy of use in the field is a game changer
  • Without it it would be a nightmare to manage if facilities
Room for improvement
  • The lack of a offline mode makes it difficult in areas where we have facilities
  • Also some of the add in county functions struggle to load

Benjamin M.

Verified User

Utilities · 10000+ employees

Used weekly for more than 2 years
May 28, 2026

Field Leader for Geosptial Analysis

Verified reviewer

What they liked
  • Large amount of online documentation to assist users in completing their geospatial analysis
  • Bugs are well documented and work-arounds are available
Room for improvement
  • The licensing levels are frustrating
  • Most tasks can be completed with a basic licence, but when additional licensing is required for a certain tool the software has to be restarted which leads to a 10 minute delay
  • Working daily with an advanced licence is triple the cost

Anne B.

Verified User

Government Administration · 201-500 employees

Used weekly for more than 2 years
May 28, 2026

ArcGIS is excellent software

Verified reviewer

What they liked
  • Broad capabilities and a multitude of integrations with other software
Room for improvement

Unexpected errors that shut down the whole program, and some of the interfaces are not intuitive

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Decision Context

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