Gymcatch
Review of Gymcatch Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Gymcatch
Gymcatch Screenshots
Gymcatch Features
Gymcatch Integrations
Customer Reviews
See why people love Gymcatch
Desmond B.
Verified UserHealth, Wellness and Fitness · Self-Employed
Gymcatch is Great
I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch
Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market
Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on
Switched From
Appointfix was pretty good but services were limited and it did not help me grow the business
Why they chose it
"It was less expensive and I think I can do more with Gym-catch to help me grow the Business"
Stephanie B.
Verified UserRecreational Facilities and Services · Self-Employed
Great tool
Loved the tool and service was fantastic. Definately prefer over similar products duebto ease of use and set up.
- The ease of use was great and price in comparison to similar products
- It was easy to set up courses that also allowed for drop in class registration
- When I imbeded the calebdar into my website sometimes it took a little while to load
- I'd also like to see more seamless display of courses and class options for the same class be easy to identify
- Flipping between tabs was not intuitive to my clients
- It would also be great to download all payment reports annually instead of monthly, or at least a longer period with all the categories in one report
Switched From
I could not have clients register for courses or single classes for the same series and the wix system is clunky and time consuming.
Why they chose it
"Less expensive and seemed to have similar features."
Louise S.
Verified UserProfessional Training & Coaching · Self-Employed
Good easy app to use
Good
- Like the ease of booking and colourful pages
- Good for fitness use
- Having to pay
- The tone it takes to organise classes
Switched From
Easier to use
jasmine R.
Verified UserHealth, Wellness and Fitness · Self-Employed
Gymcatch is great for class management.
The customer care team are fast and really helpful. The system is reliable and easy to use.
- It was easy to set up and allowed me to be paperless, in terms of attendance sheets and PAR-Q information
- I also didn't have to handle cash or credit card details
- The analytics of customer behaviours
- it was hard to analyse class performance, look for trends, segment marketing strategies with the data provided
Switched From
Offer through Clubbercise for free trial.
Why they chose it
"The free offer was good and after the free trial it was a better system for my needs."
Andy M.
Verified UserSports · 2-10 employees
Malton community sports center
Great value for money, fantastic support system when needed, best decision I`ve made moving on here.
- Everything, from both customer side and mine as an administrator
- Customer feedback has been amazing, particular around how easy the site is to navigate and make bookings
- We have seen a massive uptake in bookings since moving over to Gymcatch
- Nothing
- Everything works perfectly, cant fault anything
Switched From
Not receiving value for money and poor feedback from customers.
Sarah S.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Best Booking System For Fitness Professionals
Verified reviewer
- It’s easy to use
- It helps me manage my business and automates the booking process, which I was previously having to do manually
- Gymcatch helps me connect with my clients and simplifies their bookings and payments
- Plus they are adding incredible new features all the time
- Zero complaints they literally have thought of everything
Why they chose it
"Fantastic value for money including a free trial option and transparent pricing. The support from the customer service team is second to none. I feel like the Gymcatch team actually cares about the success of my business, whereas the alternatives often tend to view their customers as another brick in the wall. Gymcatch actually believes in the power of small-scale local businesses and is enthusiastic about delivering a positive impact with what they do."
Geraldine O.
Verified UserProfessional Training & Coaching · Self-Employed
The best app for my business!
I honestly wouldn't use another app for my business. It's everything that a business needs and allows me to look more professional in an industry that is quickly becoming oversaturated. I can't recommend this app enough and the customer service I've received from day one has been nothing short of excellent. It's pushed my business to stand out from so many others while still allowing me time to spend with clients. I really didn't want an app that was too time consuming and would lead me to neglect my clients and take away that personal experience by constantly having to update or rework an app.
- What I like most about this software is that it's easy to use
- It's free for my clients to download, easy for them to book, pay and cancel all in one place
- Easy for me to schedule classes ahead of time (months if needed)
- I have the option to turn on or off extra bolt on's, which is very handy and one that covers my business well
- I can easily make a class an online class with zoom by tapping a button and it arranges links, ID's, passwords ect, making it easier on me and less time consuming
- It also works very well with Stripe, the app that handles all of the payments
- One of the best features I find that this app has is the option to refund a client with a class pass rather than actually removing money from my account, a win win in my opinion
- I suppose the only negative I have with the software is how many Zoom meetings I can make
- Nothing really to do with Gymcatch as it's a Zoom problem but sometimes when making online classes it won't pre-set them as I'd have gone over my 100 class limit for that day meaning I've to wait until the following day and trying to figure out what classes didn't set itself up
Why they chose it
"The price of any other app or software was too expensive for what I was making. Starting out as a small business its difficult to properly invest when you don't make enough money. Any other app I looked into was charging me £40+ a month but only allowing me to have a certain number of clients (50) before I'd have to upgrade. They also didn't allow me to personalise the app to fit my image for my business. With Gymcatch I can add all my own photos, my own descriptions, times whatever I wanted to make it mine for a fraction of the cost."
Hayley H.
Verified UserHealth, Wellness and Fitness · Self-Employed
Fantastic app
Fantastic. I would recommend 100%. Easy to use with outstanding customer service.
- Simple to use for both businesses and clients
- Lots of extra features to suit your brand/company
- You only pay for what you need and you can swap and change it monthly
- Everything you need in one place
- My only complaint would be that the client messaging system can sometimes be slow
- So there can sometimes be a delay receiving messages
Switched From
I originally had the free version of bookwhen and due to extra classes and bookings I needed to move to the pay version. I shopped around.
Why they chose it
"Value for money. Downloadable app. Easier to navigate. No fuss login system."
Jenna D.
Verified UserHealth, Wellness and Fitness · 2-10 employees
BLOOMIN MARVELOUS
Verified reviewer
- The customer service given by the Team especially [SENSITIVE CONTENT] is phenomenal, for such a great value product they really do go above and beyond to support you
- Nothing is too complex for them to resolve
- Highly skilled, intelligent, friendly individuals
- Zero complaints
- Only thing that could be a useful tweak in the future is the potential for adding different calendars for different areas of the business rather than having appointments
- It would also be super helpful to be able to have an online ParQ and the o[ption to tag different waivers to the different options available to clients
Why they chose it
"I do currently use both as per above mentioned options are available and easier to manage."
Helen C.
Verified UserHealth, Wellness and Fitness · Self-Employed
Nothing but praise for Gymcatch
Verified reviewer
- From a business perspective it's incredibly easy to set up (with comprehensive guides and support available if needed), has adaptability / flexibility with 'Bolt-Ons' and makes tracking bookings and attendees a doddle
- From an end user perspective I've had feedback saying it's very user-friendly due to it's straight-forward, easy to navigate app
- I can't personally say that I have come across any cons, it's made my life a lot easier
- If I've felt something wasn't quite right I've contacted support who have pretty much instantly either pointed me in the right direction or noted my query / issue
Why they chose it
"I have nothing but praise for Gymcatch - this system has been invaluable and during a difficult time of running classes online (and now in person) in a pandemic has made my life a whole lot easier. It's saved me time and some of my sanity! Manually dealing with bookings and handling the payments was becoming a pain but this system has taken control of it all. The integration with Zoom has been a saving grace, knowing participants have an email with the links rather than me having to send them out once a booking has been received is a weight off my mind. Having the ability to run off attendee reports, etc. for accounts purposes has been really helpful too as well as having all client information available at the touch of a screen. It's user-friendly, both from an admin and end-user perspective, and should you need them, the Support / Customer Services team are always friendly and helpful."
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