TeamUp
Review of TeamUp Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About TeamUp
TeamUp Screenshots
TeamUp Features
TeamUp Integrations
Customer Reviews
See why people love TeamUp
Jules H.
Verified UserHealth, Wellness and Fitness · Self-Employed
Excellent booking system.
Very happy
- I can focus on teaching rather than constantly answering booking requests from my clients
- It’s easy to use and collecting monthly fees from clients is hassle free
- I’ve used TeamUp over 4 years and nothing negative comes to mind
Aubrey T.
Verified UserSports · 2-10 employees
Teamup is Amazing
11/10 They are quick to respond and fix any issues. They are constantly updating their system and adding new features and I have never had an issue with student sign ups or anything.
- All of the features and the pricing structure
I would like if there was a feature added that allowed a class to auto cancel some time period before the class if there are no sign ups
Switched From
Wellness living is a scam. They scammed me and my customers out of several hundred dollars
Why they chose it
"Price, ease of use, not feeling like I was being “sold” on a product"
Philippa J.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Does the job
Makes running the business easier
- Manages my client bookings and payments without too much effort
- Changing classes is complicated when you want to do something in the future
Why they chose it
"Used it in last job"
Chelsey B.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Martial Arts Academy POS system
It’s a great POS system and have enjoyed using it for our academy. Never had any issues using the system.
- Automatic payments are helpful and simple registration
- User friendly and easy to navigate as the manager
- Not being able to merge the family plans
- And the app is easier to use than the website
- Time zones were hard to adjust for making the schedule correctly
Switched From
needing to be able to take automatic payments and send to the business account
Karen G.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Would not use any other booking system.
Freed up so much admin time, tons of automation, personal notifications and our clients find it easy to use. We are really happy with it. A great system run by really lovely people.
- As a studio owner of 25 years and seen staggering changes in how we run our business in all that time I am delighted to be leaving this review
- Having been with Mindbody and got thoroughly fed up with constant price hikes I looked around for an alternative
- We moved to Teamup in 2016 and have been with them since
- The easiest switch from Mindbody to them - mainly because they have done it so often, it was seamless
- Most of all its the team behind Teamup that makes this an easy decision
- They have the same values of looking after their clients as we do
- You don't run a studio and retain clients for years as we have managed for this long without a lot of input into client retention
- Lots of great flexibility and easy to use
There are always things that can be improved and we have the chance to comment on a wish list that others can see too and if's its a good idea or a great improvement, they make it happen
Switched From
Appalling customer service, really expensive and constant price hikes for no extra benefits.
Why they chose it
"Talking to the on boarding team at Teamup - no brainer, they were great. No hard sell, lots of help and advice and did not pester me at any point. Interestingly years on, all of those people I spoke are still there working for Teamup. That says a lot."
Lorenzo F.
Verified UserLeisure, Travel & Tourism · 2-10 employees
Great software for your gym or martial arts school
Teamup has been one of the best decisions we’ve made and has made the friction of setting people up minimal. It has gained us lots of students and we can’t praise it enough.The team is also quick to respond to any questions.
- It’s very easy to use, it has almost any feature and set up you can think of and it’s quick to use and flexible to fix when you add a new class or change an old one
- The payments are easy too, to collect and set up how you want them
- The memberships are easy to use and events are a cinch to set up and charge for
Not many, only the lack of a grading system for martial arts classes, and the check ins could be nicer and easier a bit
Switched From
Gymdesk was very confusing and was missing most of the features we needed to get things done. People weren’t being charged and it’s just clunky
Why they chose it
"Teamup is better value and easier to use."
Victoria M.
Verified UserSports · Self-Employed
Great software with so many powerful business tools
Very good - I'm glad my web designer found Team Up much better than using a manual spreadsheet!
- This product is so easy to use
- it is almost a "plug in" and use piece of software
- Having said that, because of it's vast functionality (which is brilliant) it can get a bit confusing sometimes if you forget your way around the software
- I do find myself going round in circles, but I get there in the end
- It does everything I need it to and more
- I do feel like I only use 30% of the software's capability
- Every time I have needed assistance, it is easy to reach out to someone who can guide me through my problem
- This is so important as the software is so vast, I sometimes need help making the most of the functions
- As I am a small business the cost is what causes me most pain
- I have 15-30 active users, and feel that the entry level price of £49 is a lot for me, considering that my business is at the size where I only really need to use 50% of the whole functionality
- If there was a smaller fee, which allowed a more basic functionality, perhaps at a lower scale of what is currently offered, I would be super happy
- Ideally for me, as a sole trader, with no employees, I do not need the functionality for multiple teachers and embers of staff
Why they chose it
"because I wanted to keep my customers using and visiting my website. other products would direct my customers away from my website and to a parter website."
Danny M.
Verified UserSports · 2-10 employees
TeamUp is the best for martial arts gyms!
It's been really good. I have had to move members across to a new account and it was made very easy. Any problems the live chat has sorted for me. Will continue to advise others to use TeamUp.
- With TeamUp everything is in one place
- I can setup my timetable for booking classes, setup courses, multiple membership tiers that customers can easily upgrade to, collect payments, notify people of cancelled classes and more
- In fact, there is a ton more feature that I am still yet to use
- Nothing everything is great
- If I think of a feature I need I will let you know
Simon M.
Verified UserLeisure, Travel & Tourism · Self-Employed
I love team up
The system is the best and I can't see myself switching to another booking app. The support is quick to respond and always very helpful. There are also new features being added all the time, which is great.
- The easy to use app is not just straight forward to use for myself but also for my clients
- My technophob clients tell me how easy it is to operate the app
- I save hours of time with the automated messaging service
- My clients appreciate the reminder for their sessions and also a thank you for the birthday message that I am able to send
- Some extra features would be great
- Sending an online christmas card or season greetings messages
- I would love a message to go out to members who are running low on sessions, with a reminder to book
Lee G.
Verified UserSports · 2-10 employees
Teamup review
Great value for money, all my booking needs with this system, no more losing money on no shows, like you can set a time for a cancellation cut off. Able to make membership packs.
Easy to use software, I no longer lose money with no shows, and if I have any problems, the help desk is always there
- Would like the option of 12-hour clock
- And the icons on the membership accounts, with a description not just the icon
Popular TeamUp Alternatives
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.