Healthicity Compliance Manager

Review of Healthicity Compliance Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Healthicity Compliance Manager

Healthicity Compliance Manager is a cloud-based compliance and risk management platform made for healthcare organizations of all types. The platform provides AAPC-certified employee training and learning management, an incident management module to capture incidents and manage their entire lifecycle and built-in comprehensive risk assessments (including HIPAA Privacy & Security). Key features include an auditing module, business associate management, exclusion monitoring, real-time reporting and more. Designed by experts in healthcare compliance and risk management, Healthicity Compliance Manager delivers a uniquely user-friendly look, feel and experience, which is distilled in its customizable Workspace module and accompanying dashboard. The Workspace offers a streamlined approach to compliance program management by creating a personalized view of your compliance program that includes tasks, alerts, upcoming due dates, recent activity, industry news, updates from within your own organization, and a variety of actions that can be taken, all in a single view.

Healthicity Compliance Manager Screenshots

Healthicity Compliance Manager Features

Features of Healthicity Compliance Manager
Access Controls/Permissions
Archiving & Retention
Audit Trail
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Monitoring
Regulatory Reporting
Risk Management
Training Management

Customer Reviews

See why people love Healthicity Compliance Manager

5 Star
40%
4 Star
50%
3 Star
10%
2 Star
0%
1 Star
0%
Greg R.

Greg R.

Verified User

Medical Practice · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Compliance Software you understand

We have increased employee reporting of incidents or concerns and moved to a culture that supports understanding and learning from our mistakes. Previously the culture was one of not reporting partly because of the cumbersome paper method and partly because they saw no value in tracking or trending. Compliance Manager has really helped in nurturing a broader understanding of safety and over all compliance. It didn't happen overnight but the tool has reduced resistance and that's huge in and of itself.

What they liked
  • Compliance Manager makes tracking incident reports easy
  • We can see trends and demonstrate them to the board in a meaningful way
  • The Policy and Procedure section helps us quickly develop and revise P & P, a welcome feature
  • Good on-going support and educational offerings
Room for improvement
  • Trying to recall where some items are located
  • I tend to use a few items a lot and those are easy
  • The lesser used items I sometime have to hunt for (maybe that's a reflection of me more than tha program however
  • )

Bethany B.

Verified User

Hospital & Health Care · 51-200 employees

Used weekly for more than 2 years
Dec 22, 2025

Built for Compliance

The system enables us to have digital incident reporting and document management as the fingertips of all of our employees which was our goal. Setup and daily use of the system can sometimes be confusing.

What they liked
  • I really appreciate that Compliance Manager takes suggestions from users and actually implements to improve their product
  • Also the software is multifaceted and contains auditing, training, and incident and document management
  • I find that preferable to having a different software for everything
Room for improvement
  • Because they work to improve their product there are frequent updates which requires employee training/education
  • Staff have complained that it is not very user-friendly and performing tasks in Compliance Manager can be confusing
  • We are utilizing the software to manage the entire Hospital District's documents and incidents, not those just pertaining to Compliance, which is probably the reason for some of our difficulties
Why they chose it

"It was the most inclusive system for what we were wanting to do (incident reporting and document management) and wasn't as cost prohibitive as others."

Esther H.

Verified User

Hospital & Health Care · 51-200 employees

Used monthly for less than 2 years
Dec 22, 2025

cTEST

Good

What they liked
  • Easy to use self explanatory and quick dont mind using
Room for improvement
  • Some test are longer than others so every test is different lengths

Sean M.

Verified User

Hospital & Health Care · 1001-5000 employees

Used monthly for less than 12 months
Dec 22, 2025

Getting started

Somewhat disappointed, but I am still optimistic we can straighten out the learning curve, and actually use the system as intended.

What they liked
  • We've had some bumps in the roll out of the product
  • So far we haven't really been able to get all of the functionality of the system
  • Working with Healthicity Team to get it working
Room for improvement
  • See above answer
  • I can't really say how good it is, as we are still learning to use product
Why they chose it

"Compliance Manager rated by HHSC Staff as a better value."

Bryson g.

Verified User

Hospital & Health Care · 10000+ employees

Used weekly for less than 2 years
Dec 22, 2025

It is worth it!

overall i think its a good company with an cool design to navigate through.

What they liked

What I like most is the organization of software and how its an ease for our employees to navigate on

Room for improvement
  • nothing
  • its great way for doctors and employees to exchange information and properly audit the hospital patients

Alisha M.

Verified User

Hospital & Health Care · 1001-5000 employees

Used monthly for less than 2 years
May 28, 2026

Good to go

Good way to keep all my compliance info managed

What they liked
  • Keeps all my training organized in one place
Room for improvement
  • I can't think of anything that could use improvement

Sarai C.

Verified User

Hospital & Health Care · 51-200 employees

Used monthly for less than 2 years
May 28, 2026

no complaints here!

My overall experience with Healthicity Compliance Manager is very good

What they liked
  • Healthicity Compliance Manager is self-explanatory
Room for improvement
  • There is nothing bad to say about Healthicity Compliance Manager

Sarah R.

Verified User

Health, Wellness and Fitness · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Healthicity Nitty Gritty

I would rate it as a positive. I work mostly in the incident manager portion for my job. I have put in the time to learn the program and appreciate the continuous improvement they are doing. I have had to The compliance training is quick and simple for our annual staff training.

What they liked
  • The set up and integration for the product was simple
  • The customer support is second to none
  • They are extremely responsive and helpful
Room for improvement
  • The recent improvements in spring 2020 really helped make the software more functional; it was not user friendly at all before that time
  • I feel like you have to spend a lot of time in Healthicity to learn the tricks to use it to its fullest potential
  • Would be nice to have user groups to learn from other organizations on how they are implementing
Why they chose it

"We choose Healthicity because it had both compliance training for our staff and incident reporting in one program."

Jared H.

Verified User

Hospital & Health Care · 1001-5000 employees

Used daily for less than 12 months
May 28, 2026

Compliance Manager is Awesome

I love Compliance Manager. This program has simplified and modernized our incident management and auditing. The implementation was web based and included with the program. We are currently using Compliance Manager for our sanction screening for physicians only, but I hope to soon use it for all of our screenings. The support from the team at Healthicity is top notch. When I email them I have not had a problem go unanswered for more than a few hours. If I call on the phone the support team is friendly and always solves my issues in minutes.

What they liked
  • The program is easy to navigate
  • The boxes are color coded for easily identifying what needs to be a priority
  • The email reminders help to keep you on track, even if you are not in the program everyday
  • The sanction screening feature is one of the best features
  • Compliance manager will automatically screen for you every month
  • Incidents, assessments, and audits will be linked together and are just one click away
Room for improvement
  • The only thing that I can say I didn't like was the time it took to build templates and lists
  • It was necessary for the program, but it was time consuming
  • Once it was done everything worked to perfection
  • Even though it took time, I know that it needed to be done

Verified Professional

Medical Practice · 51-200 employees

Used daily for less than 6 months
May 28, 2026

Great tool

The support for Compliance Manager is phenomenal. The team responds quickly and is very knowledgeable!

What they liked
  • The availability to oversee a compliance program in one platform
Room for improvement
  • Lack of adequate document management solution

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