Heartland Retail

Review of Heartland Retail Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Heartland Retail

Heartland Retail, formerly Springboard Retail, is a web-based retail solution designed for multi-channel and multi-store retailers. Heartland's point of sale system is fully accessible through any modern web browser on any device. The solution is designed to function well on both touchscreen devices, like the iPad, or on traditional devices like a PC or Mac. The solution's customer dashboard allows users to better understand their customers by collecting information at the point of sale. Using this data, the software generates high-level statistics about customer preferences and purchase history. Unlimited custom fields mean tracking and reporting can be tailored to the diverse needs of the business. Heartland's inventory management functionality facilitates inventory visibility across the entire enterprise. Heartland also offers a Javascript API through which users can develop browser-based apps that seamlessly integrate with existing user interfaces. Heartland Retail also offers real-time reporting, inventory management, and purchasing and receiving.

Heartland Retail Screenshots

Heartland Retail Features

Features of Heartland Retail
Barcode/Ticket Scanning
Gift Card Management
Inventory Management
Pricing Management
Returns Tracking
Sales Reports
Touch Screen
Accounting Integration
Alerts/Notifications
Barcoding/RFID

Heartland Retail Integrations

QuickBooks Online logo
QuickBooks Online
Adobe Commerce logo
Adobe Commerce
Shopify logo
Shopify
Optimum Control logo
Optimum Control
Klaviyo logo
Klaviyo
7shifts logo
7shifts

Customer Reviews

See why people love Heartland Retail

5 Star
60%
4 Star
30%
3 Star
10%
2 Star
0%
1 Star
0%
susan w.

susan w.

Verified User

Hospital & Health Care · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

You can't love the POS dashboard.

Smooth and robustness for reports for quick decision making. Love the 360 visibility of customers details. POS for quick billing, invoicing and payments.

What they liked
  • Love the POS dashboard for all transactions of the day
  • Real-time inventory tracking to viability of status of items
Room for improvement
  • Robust with it's inventory tracking and reporting

Mary Love M.

Verified User

Retail · 11-50 employees

Used daily for more than 2 years
Dec 22, 2025

User-friendly Retail Platform

Overall, it is a great platform that is user-friendly and offers a great solution to POS and inventory management needs

What they liked

It’s user friendly and easily able to be utilized by all team members from part-time associates to full-time management

Room for improvement
  • The integration with the online platform could be a little glitchy

Kelly R.

Verified User

Apparel & Fashion · Self-Employed

Used daily for more than 2 years
Dec 22, 2025

Great platform

Apparel & Fashion

What they liked
  • No need for quickbooks
  • My accountant pulls reports straight from Springboard at the end of the year
  • Also I love the inventory management and ability to create one day price changes for sales
Room for improvement
  • Customer support is lacking
  • Gift cards can’t be scanned through credit card reader even when they have the magnetic strip

Zellie I.

Verified User

Writing and Editing · 51-200 employees

Used daily for less than 12 months
Dec 22, 2025

Best sales tracker

Heartland retail tracks everything from my sales,customer names and items they bought from me and the amount they paid smoothly

What they liked

Very clear user-friendly toool I can tracks my sales,quantity of what they buy effectively from me on one dashboard

Room for improvement

Six months of using heartland retail tool no single complaint from be if I were to be honest I enjoyed heartland retail

Joy S.

Verified User

Telecommunications · 501-1000 employees

Used daily for less than 2 years
Dec 22, 2025

Heartland Retail delivers what it's supposed to do.

Honestly this is the best software we've used so far. Good work!!

What they liked
  • Heartland Retail is very easy to use and establish even for the beginners
  • Their customer service is amazing and we enjoyed every bit with Heartland Retail
Room for improvement
  • Let's learn to appreciate rather than complaining all the time
Switched From

I had to use the famous Heartland Retail.

Jamie T.

Verified User

Veterinary · 11-50 employees

Used daily for less than 2 years
May 28, 2026

Heartland for small business

Heartland was good for all of our needs. We only switched when we went corporate and had to because our company is now using the same as the other corporate hospitals.

What they liked
  • The customer service was really good and they were very responsive
  • I never had to wait to hear back and any issues were resolved quickly
Room for improvement
  • I did not have a bad experience
  • There was no negatives at the time of us using heartland, and we would not have switched unless we had to
Switched From

The pricing with Heartland was really good.

Esther T.

Verified User

Electrical/ Electronic Manufacturing · 51-200 employees

Used daily for less than 2 years
May 28, 2026

Intuitive POS system for retail operation

Learn how to learn and quickly able to operate the POS system under on day training. It has many customization for the UI to display the screen interface with tools that we use frequently.

What they liked
  • Loved the PIC-compliant payment processing that integrate with our retailer POS system and need no other add-on from third-party software to process credit/debit card payment
  • Inventory management that sync perfectly with our ecommerce website ensure all the product is correctly counted and make no mistake with missing product or sold-out
Room for improvement

Our previous cash drawer isn't compatible with Heartland Retail POS system, we had to buy a new hardware for it to work and it is working smoothly after the change

Christoper A.

Verified User

Financial Services · 51-200 employees

Used daily for less than 2 years
May 28, 2026

Most reliable tools for retail operation.

Verified reviewer

What they liked
  • Helpful customer service, very responsive with our request with help to integrate POS system with our current CMS software
  • Email is responded within 2 days at most, really happy with support experience
Room for improvement
  • Working solutions to replace our previous POS system, Heartland Retail POS is much more modern with advance solution for inventory check-up, payment gateway and daily report
  • I have no dislike for this platform

Adam M.

Verified User

Medical Devices · 201-500 employees

Used daily for less than 2 years
May 28, 2026

Fast payment processing with various of payment option

Manage daily retail operation and payment processing in a steady pace.

What they liked
  • Heartland Retail help me to manage all type of card payment and processing the payment quickly in less than 10 second in most cases
  • Daily report generation is automatic at the end of the day, or can be produce at any time by demand by connecting it with accounting department for accurate report analytics
  • Implementation wise, it is fast to setup and the integration with HRIS able to connect on the first attempt
Room for improvement
  • Real issues with this software is the lags that it cause when I fire up the POS hardware
  • It take around 10 minutes for the system to fully online and ready for daily operation
  • The software isn't too heavy or using too many CPU resources but the problem is consistent

Walter W.

Verified User

Leisure, Travel & Tourism · 51-200 employees

Used daily for less than 2 years
May 28, 2026

Easy POS system to operate

Produce daily sales report, quick checkout, and inventory tracking and management.

What they liked
  • Impressive sales order management that integrate easily with CRM platform to sync between the two software in real-time
  • Features for email marketing is a perfect add-on so we don't have to use separate tools for our marketing management
  • Functional POS system that is simple to learn and operate by our cashier
Room for improvement
  • Solve issue with inventory management, retail POS operation and payment processing
  • No real issues or dislike with this platform

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