Housecall Pro
Review of Housecall Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Housecall Pro
Housecall Pro Screenshots
Housecall Pro Features
Housecall Pro Integrations
Customer Reviews
See why people love Housecall Pro
Dessa P.
Verified UserEducation Management · 51-200 employees
Still an amazing resource for businesses!
It has definitely helped us to elevate our business in many areas. It is a convenient resource that has allowed the company to streamline processes.
Easy access to customer profiles, ability to run reports on multiple jobs, ability to use bulk messaging to customers
Can be limited on creating your own reports, doesn’t automatically calculate commissions which would be an extra feature that would be nice to have
Hallye N.
Verified UserConsumer Services · 11-50 employees
Best Service Scheduling Software
It has turned our business around as far as billing and scheduling service. It has saved us money in the time we would put into reporting and tracking before it does most everything for us.
- We love using HCP in our office it has streamlined so many processes for us
- We use it for billing, scheduling and vehicle tracking as well as customer tracking
- Their customer service is great and timely as well as being a good value for the cost
Sometimes they implement new features without notice so there is a learning curve sometimes in finding where they moved buttons
Why they chose it
"The value and the features we needed, service titan was so much more and had many features we wouldnt use"
Tim C.
Verified UserConstruction · 2-10 employees
Great alternative to ST
I enjoye
- This software was easy to navigate and very simple to use to start
- Is not as polished as other software in the same category
Switched From
Price point
Hardik M.
Verified UserDesign · Self-Employed
Efficient and Reliable App for Service Professionals
Housecall Pro has significantly streamlined our operations. From scheduling jobs to sending invoices, the app has been a lifesaver for our team. It's simple to use, reliable, and saves us time every day.
The interface is easy to use, allowing service providers to manage schedules and customer info efficiently
Some users mention that the pricing can be a bit high for smaller businesses, though the value may justify the cost
Blaine P.
Verified UserConstruction · 2-10 employees
HouseCall Pro: When you need to take your office on the road
I have used HouseCall Pro in many jobs and it has always been very easy to use.
- Ease of use for management as well as technicians
- Easy to function on a mobile device and not lose any features
Switched From
Must be up to speed on managing services and client history. Housecall Pro does that with ease!
Why they chose it
"Personal Preference and investigation / research led me to Housecall Pro. I am not disappointed."
Hudson V.
Verified UserConstruction · 2-10 employees
Not satisfying
No fun at all. A bit complicated during the set up. The options and descriptions were not helpful.
- Hard to say, it was not very friendly to me
- I had a hard time adapting to the system
- I just did not like it
- My setting up
- the program offered at the time limited options and it was not a quick set up and go
Why they chose it
"Jobber was a bit more money when we began our company"
Patrick Z.
Verified UserConsumer Services · Self-Employed
Housecall Pro for the Pros!
Housecall Pro has an amazing customer service team and there is always someone to respond to questions. I thoroughly appreciated that part of the experience with the app as it transpired to my understanding of how things work within it!
- HouseCallPro is a wonderful product for the blue collar service industry
- I love the way that you can process payments easily through the app
- Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized
- The only thing I had trouble with was the monthly costs for what I needed for my business personally
- I am not saying it is not a good deal, it just had a bit more bells and whistles than I needed as a one man operation
- I can see how if you have more than 2 employees how it can keep everything very organized when it comes to planning and setting up daily routes
Why they chose it
"It is a leading competitor in the home service industry!"
Heather J.
Verified UserConsumer Services · 2-10 employees
After over 4 years, I grew more and more disappointed.
Was happy for the first few years, then as they grew, they cared less about their tenured customers.
- The interface was very user-friendly
- It had a lot of the features we originally wanted and was easy to use
- Not customizable enough for our business
- Customer service got worse and worse
- They began to take away or charge more for the features we were used to having
Isaiah W.
Verified UserAutomotive · 2-10 employees
Not trustworthy - They won’t give you a Gift Card for hearing them out!!!!
Definitely not trustworthy and I have worked with HouseCall Pro two times. If they promise you anything, you should wait until they fulfill their promise.
Housecall Pro is consistent when it comes to reaching out to you for purchasing the latest product, however they are non reachable when you have an issue
- I was promised a $100 Gift card for attending a Zoom call and not only held up my end but purchased a plan for the second time
- I have yet to receive a gift card and I have been told by every department someone will reach out to me this week - That was 2 months ago
Mauricio M.
Verified UserAutomotive · Self-Employed
Did not work for us
It was good. Customer service was a bit of a hassle to get in contact with someone trying to cancel my sub
- I liked how we can send customers messages
- And how we can charge customers the deposit and payments through the invoicing option
Their prices are a little bit to high compared to other softwares and they charge for every extra thing on top of that
Why they chose it
"Had more things that we needed at the time"
Popular Housecall Pro Alternatives
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.