Inn Style
Review of Inn Style Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Inn Style
Inn Style Screenshots
Inn Style Features
Inn Style Integrations
Customer Reviews
See why people love Inn Style
Adam B.
Verified UserHospitality · Self-Employed
A great system with excellent customer service!
Since using Inn Style I love that I no longer have to spend time sending manual confirmations or quickly trying to close rooms on various platforms to stop double bookings. Overall the platform is in my opinion excellent - and having worked in IT in the past I am not easily pleased! One thing I have not yet mentioned is the exceptional customer service. The team are great and getting back to me really quickly and never take long to resolve my issues. Overall I would highly recommend Inn Style to anyone!
- The system is easy to use, works on any platform and is constantly being updated with great new features
- Compared to the previous system I used it is an absolute breeze to work with
- I especially like the reporting section which allows me to get a quick overview of our sales/occupancy levels without having to manually work these out
- I also love the various custom emails I can automatically send out and the integration with other OTA's such as Booking
- com
- It's a great help being able to manage all my bookings from one place
- To be honest its hard to find anything I dislike
- Any problems I have had with the software the team have either fixed or implemented a new feature for me
- If I had to pick something (its a feature I would like to see not a dislike) it would be that restrictions (e
- g
- please calls, no check-ins) were displayed on the admin dashboard as they are on the customer view
Samantha V.
Verified UserHospitality · 2-10 employees
The Best
Inn style is just fantastic I can not praise the team enough.
- It is just so fantastic, i love using the system as it looks really good
- The customer service is amazing just simply the best nothing is ever to much trouble
I can honestly say nothing as they are always improving the system with updates which o my make it better
Switched From
The cost is very reasonable and it looks really good.
Why they chose it
"The people were really nice and very helpful and I felt it looked better."
Joy S.
Verified UserNon-Profit Organization Management · 11-50 employees
A Top-Notch Company with Consistently Great Service
Verified reviewer
- From top to bottom, the customer service at Innstyle is top-notch, and I have been a wholesale customer of theirs for years
- Not only are the products they offer of good quality, consistently, but everyone is truly helpful and responsive
- Everyone I've worked with at Innstyle goes above and beyond to find the products I need, and at the right price
- I have purchased mattress pads, great pillows, blankets, bathmats and other items from Innstyle
- All were great purchases
- Each sales person working at this company understands and cares about your business in addition to knowing what they have to offer
- As someone who has worked in customer service for many years, I truly appreciate a business such as Innstyle
- They are consistent, fair and caring, with quality products to offer across the board
- What more do you want
- I'm a huge fan
- There is nothing I don't like about Innstyle
- Friendly, warm staff that make me feel as if they value and WANT my business
Martin J.
Verified UserLeisure, Travel & Tourism · 2-10 employees
Getting better but...
It works but plenty of room for improvement.
- Pretty good value and lots of functions
- Not very user friendly
- Clunky navigation and awkward to move around the back office
- Often illogical
- I pointed out a few obvious flaws, like wrongly titled links and confusing use of English and they took no notice
- Each 'booking' has a different (yet similar) reservation number and booking number - can be confusing - apparently a booking is different to a reservation
- Silly amateurish 'Ding a Ling' emails when you get bookings (would Airbnb do that
- )
- Needs a more professional USER-oriented approach
- Always adding and amending functionality - which can be useful - but without improving user experience
- Uses Stripe for payments - with Stripe bank credits have no individual reference
- So you have to then log in to Stripe, where only gross amounts are shown, and then try to cross reference to the net amounts received to find the booking (or is it reservation
- ) number to cross check
- Nightmare
Alan O.
Verified UserHospitality · 2-10 employees
Helps me save time and attract more guests
Verified reviewer
- Ease of use, intuitive, fast, loads of utility and constantly being improved
- Help us always at hand and is fast, friendly and expertly given
- Can’t think of anything in Innstyle that I don’t like
Switched From
Eviivo suffered f by being an early entrant and the package was very clunky.
Why they chose it
"Felt it was the right solution for me."
Ian S.
Verified UserHospitality · 2-10 employees
A Virtual Business Partner
Innstyle has been an essential contributor to the efficiency of our successful business, from start-up to our current position and I'm sure will continue to be so. In the four years of us running our small business we have seen many improvements to the system, some of which we didn't know we needed but which have made our daily tasks that little bit easier. So I'm confident they will continue to stay ahead of their game.
This software is an invaluable assistant to our Upthorpe Lodges business; daily reminders of arrivals and departures, automated alerts for bookings, customised customer messages, easy to use search facility and price updater
- Out of necessity it's very capable of loads of functions so it is complex, which has occasionally made it less easy to find what you want
- However this can be born from my own inexperience as much as anything
- I've found that the excellent and personal Help facility can eliminate wasted time as it responds and assists very quickly
Lizzie S.
Verified UserHospitality · 2-10 employees
Brilliant software that makes management a breeze!
Brilliant bit of kit and a right hand man to running my business
- I love that Innstyle brings all my bookings from a variety of sources into one calendar
- It is so easy to use and the team are really responsive and helpful at all times
- It doesn’t integrate both ways with Airbnb so I have to put these in manually but still not a big problem
- It does integrate with nearly all other platforms so I’m sure this is down to Airbnb not Innstyle
Emma H.
Verified UserHospitality · 11-50 employees
Professional and Easy to Use
Verified reviewer
- It is very easy to set up whatever the size of your business, and is generally very easy to use
- I like the user interface with the customer
- It can sometimes be difficult to get the pricing synchronisation right with OTAs such as Booking
- com and Expedia, but there is always someone on hand to help with this so it's not a problem
Sarah H.
Verified UserEvents Services · 11-50 employees
Fantastic development!
Verified reviewer
- Looks great, really user friendly, great flexibilty
- The team
- Really great customer service and so prompt
- (Especially at weekend
- )
As we are a very specific type of venue, we sometimes require a something specific, some of which I would consider paying for, but this isn't an option
Alex Y.
Verified UserLeisure, Travel & Tourism · 2-10 employees
A joy to use
Works well for our customers - easy for them to see when is available and when is not. Good for me to put special offers on with 'secret codes'.
- Easy to use
- Links with other sites I list on
- Value for money good
- Customer support very good if ever needed
Some customers find it difficult to figure out how to book 2 of our units together
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