IntelliShift
Review of IntelliShift Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About IntelliShift
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IntelliShift Features
IntelliShift Integrations
Customer Reviews
See why people love IntelliShift
John H.
Verified UserConsumer Services · 51-200 employees
Peace of Mind
We have been pleased with the software from the start. We are always checking either the mobile app or the website to determine ETA’s for crews to a site, or when the last crew out will get back to the yard in the afternoon. Our supervisors all have the mobile app on their phone or ipad. It has helped us make corrections to routes that have saved us time. It helps us communicate better with customers who want to know when we expect to be at a location. It has also been helpful in defending us when accused of damaging something, while working as part of a municipal or utility project. When Im able to produce a report showing the routes taken by our trucks, and that route is nowhere near the person claiming we scratched their car, the “it wasnt us!” defense becomes a lot more credible. We are happy with it and do not intend to change GPS service providers.
- This product has evolved quite a bit since we began using it around 2007, but it has always been very easy to use
- The mobile app is very user-friendly, allowing the user to view a vehicle’s location, determine ETA to a destination and then set a text or email alert to let the user know the vehicle has arrived
- In the same manner, a vehicle can be viewed while on-site and an alert can be set up to let someone know when they have departed
- The reports are very thorough and functional, letting us see the exact route someone took or how long they were at a particular location
- I like how easy it is to use and how quickly one can learn how to find what they need in order to achieve great benefit from the software
- It’s hard to pick out a “con,” exactly
- I am able to accomplish everything I need using this software
- Maybe having a “stay logged in” option on the app would save 1 second during the sign-in process
- That’s all I can think of
Michaela H.
Verified UserMechanical or Industrial Engineering · 51-200 employees
Great product for the price
Support and team are great. Great product, especially for the price. Better product than the big name competitor!
Easy to integrate, fairly easy to use, gives a lot of information about your vehicle and driver right up front without having to dig too deep
- The App could be better, it's a re-packaged version of the website that's mobile friendly
- I have to login twice each day before it accepts my user credentials
- Sometimes takes a minute to refresh
- All little things, overall great product
Switched From
Looking for more features and better data. Was also looking for a product that integrated with our ERP software.
Why they chose it
"More features and better data. Integrated with our ERP software. And a little bit cheaper."
Paul S.
Verified UserPublic Safety · 11-50 employees
My last contract with this company
We are a Public Health Company, reducing infection and death rates of exotic viruses in multiple communities. We use the software to track our application amount and location.
- The program is user friendly
- the user has many variables that can be used to create a report
- The time stamping is not correct
- It will show 1 second for 30 second usage and shows 2 second usage for a minute and a half usage
- We track application equipment usage
- The past program was much easier
- Under one minute it did not report a time
- Now it reports seconds but no correlation to time
- We tested the reported time against actual application time
- The time is essentially useless, good attempt though
- Times can still be extracted manually, it just takes more time
- I recommend using the last software programming for time tracking
- It was much easier when producing a report
- Thank you
Switched From
This company when they started were so customer oriented. If the software didn't measure what we needed, within a week, they had the problem solved. Very customer oriented. Most of the customer service has faded away. Now their primary concern is contracts and money. Change happens wtih growth.
Why they chose it
"I I stayed as a client due to customer loyalty to them. When the next contract is up, i will probably move. I dispise contracts. The month to month days were great. Month to month ran longer than the 3 year contract. That is a business built on customer service and trust. Contracts replaced that."
Christopher B.
Verified UserFood & Beverages · 201-500 employees
Do You Know Where Your Assets Are?
Very happy with the software and the system. Calls into the service desk are answered almost immediately.
- The ease of use makes Silent Passenger a great tool to track your vehicles, know where your drivers or salespeople, other company vehicles are
- The maps have enabled our Dispatching Team give specific directions to drivers that were slightly lost and needed assistance finding the location
- When a truck has broken down and the driver was unsure of his exact location we were able to tell Roadside exactly where the driver was
- New York City tends to bounce the signal a bit more than it used to
- There are some lags in the data
Verified Professional
Easy to use. Great support staff
I am able to protect my employees from making bad decisions. I am able to track my fleet in any place at any time, cutting down response time by assigning the closes vehicle.
- Alarms if a vehicle goes outside target area
- Alerts administration if vehicle operators use excessive speeds
- Notifies in real time if vehicle is parked for a time period of my choosing
- Does have some GPS location glitches from time to time that falsely set off ararms
- Glitches only last for short periods
Catalin N.
Verified UserThis is the best tracking solution for your vehicles!
Great tracking software.
- I am using them for a few years now, never failed, great software and i would say very affordable, i am using it for tracking our fleet, anywhere anytime, in real time almost
- Wired devices only
- Never used portable devices
- in weekends, not much of customer service
- No issues so far
- I recommend it if you have a minimum 5 vehicles or growing fast
Brenda C.
Verified UserTransportation/ Trucking/ Railroad · 51-200 employees
Dispatch Assistant
Verified reviewer
- the map is easy to understand, the reports are quick to easy to learn
- it sometimes takes awhile to upload or catch up to live
Mark B.
Verified UserRenewables & Environment · 201-500 employees
Silent Passenger Review
Verified reviewer
- Ease of use on multiple platforms; desktop, laptop, iPad
- Frequency in which vehicles update their position
PJ C.
Verified UserConstruction · 51-200 employees
Silent Passenger, Vehicle Tracking Solutions Fleet GPS Service
Silent Passenger has helped us manage our work force, defend claims, and the customer service has been exceptional. We have been using this service for 10+ years.
- Ease of use, accuracy, number of reports available, minimum "offline" periods
- GPS technology is growing, speeding alerts for specific roadways would be helpful
- Available with other services
David A.
Verified UserBuilding Materials · 11-50 employees
RSI Building Products
Verified reviewer
- Being able to see my trucks location in real time
- The reports take some time to learn how to complete
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