iTacit
Review of iTacit Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About iTacit
iTacit Screenshots
iTacit Features
iTacit Integrations
Customer Reviews
See why people love iTacit
CJ P.
Verified UserNon-Profit Organization Management · 51-200 employees
A new user
Currently, our training platform does not integrate with the policy platform and training is tracked manually; several training modules are purchased as new staff are oriented to the organization and no refresh training is done. With iTacit, we will end contracts with the policy and training platform, automate training compliance tracking and enhance the employee experience with annualized asynchronous, self scheduled refresher training. The people at iTacit are extremely helpful, insightful and patient with me as I build the platform for our use. [SENSITIVE CONTENT HIDDEN] earn their super hero capes on a regular basis and I thank them for it!
- the software is fairly intuitive once you are accustomed to the terminology (i-course, knowledge program)
- Visually appealing and easy to navigate as an administrator and end user
- Building pages in the software are fairly limited; for example, image placement on a page seems to be limited to left, centre and right with no ability to have the text squared with it as in WORD or PowerPoint
- Media Libraries and permission groups seem to be independent of each module and it would be helpful if they were linked or a central library could be referenced by the various modules
Why they chose it
"Canadian based product, competitive pricing and potential for technology to meet our learning goals"
Louise R.
Verified UserInsurance · 201-500 employees
Great software!
My overall experience with iTacit has been great, I find that their IT support team is excellent. Anytime I have issues or I'm not sure how to proceed, they're very helpful - will send me videos (how to's), screen shots or even set up a meeting so we can chat.
- We launched ITacit during the beginning of the pandemic, I think this was a perfect time to launch this new employee intranet as we needed to be more connected than ever
- The notice board is a great way to share important information / tips for our employees
- It even saves us from sending mass emails
- The administrative side is a bit more complicated or sometimes does not have all the options that I'm looking for (ex
- delete a survey after launching it, the way that the survey results look like), the look of it isn't as user friendly as the iTacit (2
- 0)
Switched From
Wanted a more user friendly, better communication tools, survey options, etc. A new look.
Andrew C.
Verified UserGovernment Administration · 201-500 employees
Good Software
Good Piece of software aside from Error when opening forms
- Organization and Support
- Role Management
- Forms Error when trying to open forms for users
Amy-Lise A.
Verified UserFinancial Services · 201-500 employees
Good Software!
Better communication, more modern look! The person that did our training was great as well as the tech support person! Very fast and efficient.
Pretty good software overall, the Notice Board is visually pleasing with the option to comment and like posts, similar to facebook
- Surveys are complicated to set up but gets better with use
- Could have some improvement on this regard
Switched From
Our other intranet was outdated and did not have all the features we needed.
Why they chose it
"Local company, good product, good features at a good price."
Vicki M.
Verified UserGovernment Relations · 1001-5000 employees
Training Program is one of the best!
iTacit has been great to work with and I would highly recommend any company contacting iTacit before they finalize their agreement for training and support with some other company.
- The people who work for iTacit are very knowledgeable on the services they provide their customers
- Anytime I've had problems or questions, the Help Desk staff respond on a timely basis
- I've not had any issues with iTacit since we started working with them in 2021
Michele P.
Verified UserFood & Beverages · 501-1000 employees
President of the iTacit Fan Club
The iTacit team are incredible. I cannot say enough positive things about the entire process of setting up, launching and going live with this platform. Our training program has been drastically improved as well as communication between locations. iTacit has played a huge role in improving our corporate culture!
- iTacit has changed our training protocol in an impressive and wide spread way
- We couldn't be happier with the results we are seeing
- Users find it engaging and enjoy the Notice Board as an opportunity to stay connected with other locations
- Administrators enjoy the ease of use
- I really couldn't say there are any things I like least about iTacit
- I could state a few very specific reports that I would like to see presented differently but they are so subjective to my personal preferences and uses that it would be unfair
Kyla P.
Verified UserPharmaceuticals · 1001-5000 employees
iTacit LMS Platform
I joined the company after they had adopted iTacit so I had to play catch up as I took on the role. iTacit support was extremely helpful and responsive. They are easy to reach through email and they also provided several Rise courses which were detailed and walked through many of the administrative tasks in Bridge.
- Some of the best things about iTacit include the document library
- It is a one stop shop for all job aids, policies, SOPs, quick references, etc
- With this single source, version control is a breeze to maintain
- We also rely on the "Forms" feature (additional cost for these users) to ensure specific protocol are followed at specific times by specific people
- The customer service and responsiveness of iTacit is another plus
- If you don't know how to do something, just ask
- I think the difficulties I've had with iTacit would be that some areas of the platform seem to me to be a bit complex - as an average person, not an LMS expert or specialist
- However, this level of complexity also means that you can do just about anything you want in terms of course creation and reporting, you just have to figure it out
- And I believe they don't yet have a report to be able to run that will tell you the last login date for each user
saundra w.
Verified UserGovernment Administration · 501-1000 employees
I would recommend itacit as an LMS
Working with our itacit representative has made my overall experience exceptional.
- I enjoy working with our representative, he's number one in my book
- Having analysis tools to facilitate the monitoring and compliance required, at our disposal, is key
- The ability to have various knowledge programs to assist our stakeholders is beneficial as well
- Ongoing improvements based on customer feedback is essential and the communication of these improvements are necessary and itacit excels at both
- Reporting limitations as noted in my survey response
Maritza L.
Verified UserGovernment Administration · 1001-5000 employees
User Friendly and Portable Learning
User friendly, great tech support, ability to meet needs of learners and users.
User friendly, portable platform via mobile app, knowledge programs tailored to different users and learning needs
Learning the administrative requires some time investment to fully understand and use the platform fully
Loretta E.
Verified UserHospital & Health Care · 51-200 employees
Business Coordinator
I have had to reach our the customer service team on a number of times to assist with our education requirements, it has always been a very positive experience.
- User friendly site, customer service is top notch
- Patient service providers always willing to teach new ways
From a non techy individual it is sometimes for me to get a handle on new processes
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