Docebo
Review of Docebo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Docebo
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Docebo Features
Docebo Integrations
Customer Reviews
See why people love Docebo
Isaac B.
Verified UserComputer & Network Security · 1001-5000 employees
Docebo: Easy to master
You have a Docebo community for fast help, then support, then your CSM tht mean you have 3 different source to help you achieve what you need and also you have Docebo university wich is great.
Docebo is easy to learn and to take control of, that give you a powerful tool to begin your journey
Like all saas, you will on the extend find some feature that are not enought and you will use your patience or other tool to achieve some task
Switched From
More feature and more people for the follow up and the evolution.
Why they chose it
"The community people around the product."
Chelsy Ann K.
Verified UserComputer Software · 1001-5000 employees
Flexible, Learner-Centric, and Always Improving
Overall, my experience with Docebo has been good. The platform is easy to use, flexible, and responsive to feedback. I also value the helpful customer support, which makes resolving issues and getting guidance much easier.
- I really like the overall learning experience
- I also appreciate that Docebo brings in product updates based on customer feedback and offers flexibility to tailor learning for different audiences
- The learning plans could be improved
- For example, it would be great to have more options for segmenting courses or letting learners choose electives from a set of courses
- Also, It would be helpful to have the option to create courses from a template to save time and maintain consistency
Switched From
We switched from Moodle to Docebo to provide a more modern and flexible learning experience. Docebo allows us to better manage courses and learning plans, tailor content for different audiences, and take advantage of updates driven by customer feedback.
Verified Professional
Entertainment · 10000+ employees
Real competitive advantage but waiting on some improvements
Entertainment
- - Great API offering a lot of freedom to build many tools around Docebo and customize the experience within the platform
- This is the strongest advantage of this platform and its true competitive advantage - Lot of options for personnalization within the platform - Good reporting - Very quick customer service
- Takes a while to learn and get comfortable with the tool - Some features seem abandonned by the product team with no plan to improve the experience - The product team needs to be more transparent with what's in store in the roadmap - UX is inconsistent
Ashley H.
Verified UserRetail · 5001-10000 employees
My Docebo Rock!
My overall experience with Docebo has been excellent. The platform is intuitive, reliable, and highly adaptable, making it easy to deliver engaging training and track learner progress. Its automation, reporting tools, and AI-driven features save time and enhance learning effectiveness, while the support team is responsive and helpful. Overall, Docebo has significantly improved how we manage and scale our training programs.
- What I like most about Docebo is how intuitive and flexible it is
- The platform makes it easy to create engaging training, track learner progress, and customize the experience to fit our needs—all while being reliable and user-friendly
- Honestly, I haven't encountered major issues with Docebo, but if I had to point out something, it might be that some of the more advanced customization options take some time to learn
- That said, the support and resources available make it easy to navigate
Avery G.
Verified UserComputer Software · 5001-10000 employees
Customizable, scalable LMS with excellent support
Docebo has been a reliable, scalable platform for delivering training across our organization. We've used it for onboarding, internal upskilling, and instructor-led programs. The flexibility of the platform allows us to design a branded and engaging experience, while the API and automation capabilities help us operate efficiently at scale. There’s some room for improvement in ILT admin workflows, but overall the platform performs well and continues to improve.
- Docebo is highly customizable—both in how it looks and how it functions
- We were able to tailor the learner experience to reflect our brand and workflows
- The automation and API options save a lot of admin time, and ILT sessions are easy for learners to access, even on mobile
- The support team is also exceptional: responsive, friendly, and very helpful when solving complex needs
- Instructor-Led Training (ILT) management still has some limitations on the admin side
- For example, there's no built-in automation for session-level enrollment, and the instructor role permissions are broader than needed
- We’ve worked around these issues with custom solutions, but native improvements would reduce admin overhead
Switched From
Our previous system lacked flexibility and required constant manual work. We needed a solution that could support both large-scale programs and targeted learning paths while giving us more control over branding and learner experience. Docebo has significantly improved our workflow through automation, better UI/UX, and responsive support. It’s also easier for admins to navigate and more engaging for learners, helping us increase adoption and reduce support tickets.
Verified Professional
Information Technology and Services · 1001-5000 employees
Docebo: versatile and robust (with the right setup)
Overall, my experience with Docebo LMS has been positive: the platform enables us to deliver a diverse and organized digital library to various target groups (customers, partners, staff) with a scalable structure.
- The flexibility to manage different catalogs, learning plans and content types has been crucial for meeting our audience's varied needs
- We are really happy with the community, which is a great source of inspiration (and troubleshooting as well)
The platform is powerful, but some configuration aspects can be complex, In our case, the certification logics have been particularly hard to understand and required many tries before being properly addressed
Switched From
We needed more flexibility and ease of use
Why they chose it
"Ease of use, flexibility, native integration with other tools"
Cindy M.
Verified UserAutomotive · 11-50 employees
Docebo makes our customers feel special
Yes, the beginning training was a bit overwhelming, once you get a grasp of the ins and outs, it is a very dynamic program. I love that we can brand the homepage ourselves. We have 3 different homepages set up for different companies we work with, which makes them feel like the platform was created just for them; making them feel special. The gamification part of Docebo, makes learning fun and was easy to transition our customer's from the other platform we were using and keep their accumulated game points.
- I like that it does the job of 3 different programs where I work
- Now I can do all my work for my customers in the one platform
- I can even send emails and notifications straight from Docebo
- I also really like to Docebo Community
- If I have a question or am just looking for some tips, I just search the community or post a question in the community and I will get a few replies
- But if I don't want to ask the community, there is always someone willing to help from Docebo
- As a super admin, I am still not able to look to see what notifications or emails were sent to someone or if they opened the email or not
- I would like to have access to notification/email logs
Switched From
Becasue it is much more efficient to live in one platform vs multiple different ones.
Ryan H.
Verified UserInternet · 201-500 employees
We love Docebo!
Overall, Docebo has been great to work with. We rarely need help as the product works very well, but when we do our CSM is very helpful and the Community has been great too!
Docebo is easy to use, customize and build custom reporting to track our compliance and learning goals
I wish that a user could have more than one Direct Manager so that department heads could see progress for everyone under them
Why they chose it
"Ease of use and reporting options to the best of my knowledge"
Craig K.
Verified UserHuman Resources · 1001-5000 employees
Learning with the best!
As mentioned, the people and the product and the services are stellar. I would recommend to anyone. I was previously with LinkedIn Learning. Docebo is simply better.
- First, the people
- Knowledgeable about their product and services as well as those whom they compete with
- [sensitive content hidden] was attentive, empathetic, and communicated incredibly well
- Their library of content is phenomenal and is the learning platform has all the "bells and whistles
- "
- Restrictions on user licenses
- If we have a team member not using their license, we are not able to transfer it to someone who will
Switched From
Money. Poor service. Not personal. Low participation.
Why they chose it
"Price. Service. Ease of use. The right "fit" for us."
Ann T.
Verified UserComputer Software · 1001-5000 employees
Flexible and Scalable LMS Experience
Docebo provides a flexible and scalable learning platform that adapts well to different training needs. The reporting and tracking features are particularly helpful for monitoring progress and measuring learning outcomes, making it a valuable tool for both learners and administrators.
- Learner experience and intuitive navigation
- The platform makes it easy for users to find, access, and complete training, while providing a seamless and engaging experience that encourages learning and skill development
- What I liked least about Docebo is that finding the catalogs quickly and the organization or ordering of courses can be a bit challenging
- Improving the way courses are structured and presented would make it easier for learners to navigate and access the content they need
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