Joan
Review of Joan Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Joan
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Customer Reviews
See why people love Joan
Joshua H.
Verified UserComputer Software · 51-200 employees
The only room booking tablet an idiot like me could implement
For a small business without an IT team, for a company that doesn't want to provide power outside every conference room, or for companies of any size who care more about something that is simple to buy, setup and maintain, I heartily recommend Joan. The value is incredible.
- The best thing about Joan is the hardware
- Unlike every other tablet-based solution, I can mount them without wiring and they only need to be charged every week or two
- The software itself is a little annoying to set up (and the desktop software is wonky) but we're seeing great compliance among our employees
- At the end of the day, that's all that really matters
- While the setup was something I could handle myself (I'm not some IT wizard, I'm just the product manager tasked with getting office technology working) the process was a little complicated
- The desktop software necessary to configure Wifi on the tablets looks old and sometimes crashes/freezes
- The website is a bit tricky, too
- But this is small compared to the fact that *I was actually able to set this up*
Why they chose it
"Cost and battery life."
Peter F.
Verified UserProgram Development · 51-200 employees
Easy to use Office Management software
Overall it has been a positive experience with Joan. The software is reliable and does as advertised.
- Very easy to setup and maintain
- Mainly use the product of desk booking and we were able to implement the software within a week and get the employees using the product straight away
The subscription model has changed so it can make it a lot more expensive depending on what modules you were using
Why they chose it
"Easier to use and worked out cheaper at the time of implementation."
Verified Professional
Computer Software · 201-500 employees
Great software, terrible hardware
In conclusion, I believe from a cost/value perspective getting some cheap iPads that are anyway plugged in all the time will provide a better user experience for a lower cost. I like the idea and as pointed out in the pros, the software interface is really neat, but it's let down by terrible hardware implementation.
- The software interface is done very well
- As is the visual design of the tablet
- This would be a fantastic solution, were it not for two major downsides
- The biggest issue is the battery
- I think the tablet has issues with mesh networks where multiple wifi access points share the same SSID
- Even directly below an access point, the tablet complains about connectivity
- I believe it connects to the wrong (i
- e
- further away) access point, which results in a high battery drain
- We have to recharge the tablets every few weeks which is significantly below the guidance of the manufacturer
- The other issue is the touch control
- I'm not sure if this is an issue with the e-ink display itself or simply a terrible touch layer that's used
- But in the end, you might need quite a bit of force to use the display
Ana M.
Verified UserInformation Technology and Services · 51-200 employees
Joan's Review
Overall, my experience working with Joan has been positive. She is a dependable team member who contributes steadily to our projects. With a bit more confidence in voicing her ideas, I believe she could have an even greater impact.
- I appreciate Joan’s dedication and reliability the most
- She consistently meets deadlines and approaches tasks with a positive attitude, which helps keep the team motivated and on track
- One thing I find challenging is that Joan can sometimes be hesitant to speak up during meetings, which means her valuable insights might be missed
- Encouraging her to share more could benefit the whole team
Switched From
its energy-efficient ePaper displays, seamless calendar integration, and user-friendly interface, making it a sustainable and intuitive choice for hybrid work environments
Gary C.
Verified UserGambling & Casinos · 51-200 employees
Joan Experience Review
Amazing, straight forward, no bugs whatsoever, quick support response time and the office work environment became better
- Admin page is user-friendly and easy to maintain
- Customer support always response in a quick manner, especially, [sensitive content hidden]
- For the employees, they're happy with the system since it's easy to use and is simple to work around
- No main floor plan layout
- Since we have a big office, we're keen on adding a floor plan in the reception area so that the users know what rooms are booked or not
Why they chose it
"Pricing wise Joan was better plus it was easier to implement"
Vishal A.
Verified UserInformation Services · 51-200 employees
Joan - Modern, sleek and reliable meeting room management.
Its been an amazing and fantastic experience with Joan. Its compact in size and very easy to mount wireless device.
- Joan is a simple and smart meeting room management
- Its a wonderful user-friendly device for efficient room booking
- Maybe, improvement can be done for the battery charging time and also the battery life
- I have no other complaints
Switched From
Joan seamlessly allowed the integration of Joan with microsoft 365.
Kenyon S.
Verified UserLeisure, Travel & Tourism · 51-200 employees
A Beautiful and Functional Tablet with Great Support, but Mind the Mount
Our overall experience with Joan Tablets has been very positive. The beautiful e-ink displays, fantastic battery life, and powerful features like the visitor management system make them a great solution for managing our office space. While the physical durability is a concern, the exceptional customer support has always been there to help, making them a worthwhile investment. I would highly recommend these, but with the caveat to place them somewhere they are unlikely to be bumped.
- Joan makes fantastic tablets that have significantly improved our appointment management
- We use about 15 of them, and they are beautiful and extremely easy to use, displaying upcoming meetings and the current meeting status at a glance
- What I like most is the e-ink display; it's gorgeous and makes the tablet incredibly battery-efficient
- We only need to charge them once a month or every two months
- While the initial cost may seem steep, the value is justified by the incredible customer support we've received, which has resolved every issue we've had
- Beyond meeting rooms, the visitor management system is a significant pro
- It streamlines the check-in process, replacing manual sign-in sheets with a smooth, digital experience
- Visitors can pre-register or sign in on the spot, and the system can automatically send notifications to the host's email, SMS, or via an app alert, ensuring they are promptly aware of their guest's arrival
- This creates a much more professional and seamless first impression
- The biggest issue we've had is with the physical hardware
- The magnets, while seemingly secure, allow the tablets to fall easily if they are gently bumped
- On top of that, the case is prone to splitting or breaking upon impact
- While we've been lucky that most have continued to function, this lack of durability is a concern
Mihai N.
Verified UserAirlines/ Aviation · 51-200 employees
Great App, very intuitive
The over all experience is good, and I love the interface. Thank's God that until now it was not needed to contact the customer support, and that all works smoothly. I am really enjoying the App.
- It is a very easy to use App, that allows you to book a free desk on a daily basis
- As we are 60 people and only 30 desks, it is very important for us to have such an App
- Each time when I go to the office I can choose my desk, do the Check In procedure remotely from my phone, and have my desk ready when I arrive
- I can also see who is sitting in the office next to me in that specific day
- The App works great without having any bugs nor issues, and did not provide any error until now
- It is very usefull and a great value for money
- Making an appointment is really easy and intuitive
- The load time of the application is sometimes too much
- The App is very slow and I have to wait until the Map is loaded
- When I go from one day to the next one, it takes a lot of time to load the map
- Also, sometimes the App in the Windows EDGE Browser is slow and takes more than 10 seconds to load the map
Joshua W.
Verified UserStaffing and Recruiting · 51-200 employees
Great Tool for Desk and Workplace Management
Overall, I’m more than satisfied with Joan as a workplace booking platform. It really simplifies the whole process of organizing my workday, from choosing a desk to quickly checking who’s around in the office. I find that it not only saves me time but also improves collaboration, since I can easily plan to sit near the colleagues I need to work with. The interface is clean, intuitive, and makes the experience feel effortless, which is something I value a lot in tools I use every day. Even though there are the occasional small bugs with the desk status colors, they don’t outweigh the benefits at all. For me, Joan has become an essential part of the modern workplace setup, and I can genuinely recommend it to any team or company looking for a simple and effective solution.
- What I really love is the simplicity of booking a desk or a workplace
- It only takes a moment, and I can instantly see who’s in the office on a given day and where I might want to sit
- It makes it so much easier to plan ahead and also to connect with the right colleagues
- I also appreciate how clear the overview is, I don’t have to waste time checking with others or guessing, the system just gives me all the info I need right away
- Unfortunately, the system does sometimes bug out
- Instead of desks showing up clearly as green (available) or red (occupied), they occasionally appear grey, which makes it confusing
- Apart from that small issue, I honestly don’t see any other negative points
Anshul S.
Verified UserReal Estate · 51-200 employees
Joan For ALL
Verified reviewer
- We have implemented Joan Conference Room booking feature for all our conference rooms with no issues till now
- Joan App is very easy to use with the Joan devices showing true value for money
- The customer support has been very helpful for easy configuration and prompt response
- Visitor management and notifications come in real time making it more efficient
- Joan devices does not support multi colour resolution to make it look more attractive
- Joan devices should have more analyics about the rooms and which user books the room
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Joan
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